We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
Company replied
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My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
Company replied
I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more
Company replied
Went into three shop in Halifax today as had some issues with my contract and was able to get this sorted with the help of Adil he was speedy with this and very helpful.
Company replied
Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
182 reviews
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Thank you for the help
Thank you for the help, could not have done this without coming into the shop, new contract and I am happy
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Laura! We really love hearing that from our customers. Thank you so much for the 5 ⭐ review! Wishing you a wonderful day 😊 -Ayesha
Great service
Great service , explained everything, got a great deal
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Sha, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Great service!
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Dawid! That shining 5 ⭐ review is pure celebration, and we’re sending you joy and brilliance all day long 🎊. -Ashifa
Jackie
Came to get an upgrade and was welcomed and attended to quickly, Mobin was very helpful explained and broke everything down for me and made the experience alot easier
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey there, this is what we love to hear! We’re so happy this is the service you received, this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Reply from Three UK - 3Store Halifax
Hello there.
We are sad to hear that you've had such a poor experience with our service. We are always working to improve our processes and we appreciate you taking the time to share this feedback. -Pete
Mobin was great helped with new…
Mobin was great helped with new broadband connection. Polite and friendly
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Paul, that’s fantastic. We’re thrilled that Mobin made your experience seamless and enjoyable and we truly appreciate your 5 ⭐ review. -Arvind
Fantastic in store experience
Fantastic in store experience. Adil has been fantastic, his subject matter knowledge was excellent, and came away a very happy customer
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Jonathan, thank you so much for this incredible 5 ⭐ review! We're super happy Adil made everything easy for you. Wishing you comfort, peace, and joyful moments this Christmas season. 🎄 -Kashish
Welcoming and helpful
Welcoming and helpful. They listened carefully to my situation and sorted it out efficiently
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Cherril, we’re so heartened to hear that you had a great experience with us! Thank you for the lovely 5 ⭐ review. Wishing you a lovely Christmas when it comes! 🎄 -Ayesha
Not impressed
I had wrote a good review originally while i was in the shop but unfortunately this all changed before I left the shop , I went in with issues with my 5g router and was wanting to also add a sim only contact, I was assured this would be sorted by cancelling my current contract and starting a new contract this would include a better router and the sim only contract, my current contract was cancelled then they told me they couldn't infact set up my new contract and that as I've had issues with x3 of there 5g routers over the past 3 years it's probably best for me to go elsewhere, never the less im not impressed at all as a result, that been said im not blaming the staff at all they are very polite however im left questioning the three company as a hole and without internet as they cant reinstate my old contract and will not be returning to them in future at all ever
December 17, 2025
Unprompted review
Experience was good
Experience was good, Adil was very helpful and knowledgeable
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Haigh, Thank you so much for the 5 ⭐ review! It’s great to hear that Adil was able to support you and make your experience a positive one. We really appreciate you taking the time to share your feedback with us. -Kishan
Very happy very helpful has I am 84 I…
Very happy very helpful has I am 84 I cannot do it myself, young man was really helpful.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Adil was really helpful
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for this 5 ⭐ review, Viqar. We're glad that Adil made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. -Prabhjeet
fantastic service by adil really easy…
fantastic service by adil really easy to work with
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey.
Thanks! Your review is really appreciated. -Pete
Service was quick and easy
Service was quick and easy, was seen by the manager Shah and he ended saving money for me
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Shah was super helpful and really…
Shah was super helpful and really informative - excellent customer service!
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Grace, and it's lovely to hear that you enjoyed great customer service from Shah. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Shannon, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Adil was welcoming
Adil was welcoming, informative, polite and took time to show me how best yo use my appliance.
He is an absolute treasure to your company.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
This is what we like to hear, Anna. Thanks for the 5⭐ review! Great work Adil 🎉 -Jade
Great service fro the store in Halifax
Great service fro the store in Halifax
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Patty, this is what we love hearing from our customers! Thanks so much for letting us know, we'll be passing on your feedback, -John
Shah
Shah, the gentleman looking after us today was incredibly helpful and knowledgeable.
10/10
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
That's terrific, Katharina. We're glad you were in good hands with Shah :) -Scott
Shah was great
Shah was very helpful in store helped me find a awesome too, definitely would recommend more customers to him
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
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