Three UK - 3Store Hamilton Reviews 53

TrustScore 5 out of 5

4.8

Unit 38a, The Regent Shopping Centre, ML3 7DZ Hamilton, North, GB


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Rated 5 out of 5 stars

im great full to Emma shes a fantastic assistance for my new account beacuse my number near runs out her role and skills is bette and great thank you

Company replied

Rated 5 out of 5 stars

We met the staff Anasthasia, who helped us to find the correct packages and we got our broadband connection, it was great and very quick, she is really genius and she got plenty of knowledge about the... See more

Company replied

Rated 5 out of 5 stars

Callum helped today to sort SIM details and reconnect my WiFi he checked to see coverage assured that everything was good to go ..he is a real addition to three helpful kind mindful and knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I came into the store today to get help setting my new phone up and getting my number transferred over as I was unsure how to do it, Anastasia was incredibly friendly and helpful and walked me through... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Hamilton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 38a, The Regent Shopping Centre, ML3 7DZ, Hamilton, North, United Kingdom

  • 01698422229

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
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Rated 5 out of 5 stars

Tia was a great help with getting a new…

Tia was a great help with getting a new phone and helping transfer all data to the new phone

May 14, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Hey Jake! New phone day = best day 💻✨ Enjoy your fresh tech, and big shoutout to Tia for making it an awesome experience! -Kashish

Rated 5 out of 5 stars

Anastasia was easy to talk to and very…

Anastasia was easy to talk to and very helpful with the phone

May 14, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

David, thanks for the love! 😊 We’re really happy Anastasia was able to help you with your phone and make things straightforward. -Ayesha

Rated 5 out of 5 stars

im great full to Emma shes a fantastic…

im great full to Emma shes a fantastic assistance for my new account beacuse my number near runs out her role and skills is bette and great thank you

May 10, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Thank you, Edilberto! We’re so glad Emma was able to step in and use her skills to save your number and get your new account sorted. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Very lovely women

Very lovely women. Helped with everything I needed and had a good laugh

April 28, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Wonderful to hear, Kirsty Lucas! Your experience was filled with care, support, and even some laughter exactly the kind of service we love to see. -Manavata

Rated 5 out of 5 stars

Callum was very helpful

Callum was very helpful

April 28, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Hey James, it’s fantastic to hear that Callum gave you the support you needed. Thanks for an awesome review! -Suhaas

Rated 5 out of 5 stars

Callum was very helpful

Callum was very helpful, he got me a great deal on phones for me and my wife

April 22, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Hi John, really appreciate your feedback. Awesome to hear Callum got you and your wife sorted with new phones. -Ayesha

Rated 5 out of 5 stars

Great service and advice from Hamilton…

Great service and advice from Hamilton branch. Couldn't be more helpful.

April 11, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Thank you for taking the time to share this, Pamela! We’re delighted to hear the team at our Hamilton branch made everything smooth and straightforward for you. -Afaq

Rated 5 out of 5 stars

Grant was absolute outstanding with…

Grant was absolute outstanding with setting up my new iPhone after I set it up wrong myself,service was first class

March 27, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Thank you, Barry! It’s fantastic to hear Grant turned a tricky situation into a smooth setup and left you confident with your new iPhone. We truly appreciate your feedback. 😇 -Prabhjeet

Rated 5 out of 5 stars

Fantastic customer service from Grant.

Fantastic customer service from Grant.
He was very helpful and informative.

March 27, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Yay, Rose! We absolutely love hearing this 🎉 We’re thrilled to know that Grant provided such attentive and efficient support. Here’s to more great experiences ahead 💙 -Arvind

Rated 5 out of 5 stars

Anastasia was extremely helpful with my…

Anastasia was extremely helpful with my problem. Ended up with a new tablet as well which I'm very pleased with. 1st class service

March 13, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Hey Dougie! Thanks for sharing this. We're glad to hear you received such great support from Anastasia. Enjoy your new tablet! -Afaq

Rated 5 out of 5 stars

Anastasia was very knowledgeable and…

Anastasia was very knowledgeable and helpful.
Made the changeover very simple.

March 3, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Thank you, Peter! We’re delighted Anastasia’s expertise made the process smooth. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Anastasiya was amazing and really…

Anastasiya was amazing and really helpful getting us setup with home broadband.
I was so happy with her level of service. It was first class. Thanks again.

February 26, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Ross, we’re delighted to hear you had such a positive visit and left feeling satisfied. Anastasiya clearly made sure all your questions were taken care of, and it’s wonderful to know you’re happy to continue with us. Thank you for sharing your experience, it means a lot to us! 🌷 -Kashish

Rated 5 out of 5 stars

Nice customer service

We met the staff Anasthasia, who helped us to find the correct packages and we got our broadband connection, it was great and very quick, she is really genius and she got plenty of knowledge about the product . Really appreciate her work and highly recommended ❤️

February 12, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

Hi Sherry, enjoy your new home connection! It’s wonderful that Anasthasia took such great care of you and used her expertise to ensure you walked away with the perfect setup. ❤️ -Kishan

Rated 5 out of 5 stars

Jake was extremely helpful

Jake was extremely helpful, I couldn't have wished for a better service

February 9, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

John, we couldn’t ask for more! 🌟Every cherished memory is shaped by people like Jake, whose dedication truly stands out. It was a joy to support you! 💫 -Ashifa

Rated 5 out of 5 stars

Staff member was excellent information…

Staff member was excellent information was clear concise and correct. Staff member was patient with me a credit to the company

February 9, 2026
Unprompted review
Three UK - 3Store Hamilton logo

Reply from Three UK - 3Store Hamilton

⭐ Wonderful feedback, Bobby! We’re so pleased you found the support from our team welcoming and helpful. Have a wonderful day. -Neha

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