Excellent customer care, but I'm very sad the Hamilton office is being closed down after today
Company replied
Location
Switch locationUnit 38a, The Regent Shopping Centre, ML3 7DZ Hamilton, North, GB
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See what reviewers are saying
We met the staff Anasthasia, who helped us to find the correct packages and we got our broadband connection, it was great and very quick, she is really genius and she got plenty of knowledge about the... See more
Company replied
Callum helped today to sort SIM details and reconnect my WiFi he checked to see coverage assured that everything was good to go ..he is a real addition to three helpful kind mindful and knowledgeable... See more
Company replied
im great full to Emma shes a fantastic assistance for my new account beacuse my number near runs out her role and skills is bette and great thank you
Company replied
Company details
About Three UK - 3Store Hamilton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 38a, The Regent Shopping Centre, ML3 7DZ, Hamilton, North, United Kingdom
- 01698422229
4.8
Excellent
60 reviews
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Anastasia was extremely helpful with my…
Anastasia was extremely helpful with my problem. Ended up with a new tablet as well which I'm very pleased with. 1st class service
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hey Dougie! Thanks for sharing this. We're glad to hear you received such great support from Anastasia. Enjoy your new tablet! -Afaq
Anastasia was very knowledgeable and…
Anastasia was very knowledgeable and helpful.
Made the changeover very simple.
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thank you, Peter! We’re delighted Anastasia’s expertise made the process smooth. Your feedback means a lot to us. -Suhaas
Very helpful and fast service gave me…
Very helpful and fast service gave me what I asked for
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hey Aapril, that’s brilliant! We’re so glad that everything went smoothly for you. 🌟 Thank you for sharing your feedback. -Veronica
Anastasiya was amazing and really…
Anastasiya was amazing and really helpful getting us setup with home broadband.
I was so happy with her level of service. It was first class. Thanks again.
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Ross, we’re delighted to hear you had such a positive visit and left feeling satisfied. Anastasiya clearly made sure all your questions were taken care of, and it’s wonderful to know you’re happy to continue with us. Thank you for sharing your experience, it means a lot to us! 🌷 -Kashish
Nice customer service
We met the staff Anasthasia, who helped us to find the correct packages and we got our broadband connection, it was great and very quick, she is really genius and she got plenty of knowledge about the product . Really appreciate her work and highly recommended ❤️
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hi Sherry, enjoy your new home connection! It’s wonderful that Anasthasia took such great care of you and used her expertise to ensure you walked away with the perfect setup. ❤️ -Kishan
Jake was extremely helpful
Jake was extremely helpful, I couldn't have wished for a better service
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
John, we couldn’t ask for more! 🌟Every cherished memory is shaped by people like Jake, whose dedication truly stands out. It was a joy to support you! 💫 -Ashifa
Staff member was excellent information…
Staff member was excellent information was clear concise and correct. Staff member was patient with me a credit to the company
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
⭐ Wonderful feedback, Bobby! We’re so pleased you found the support from our team welcoming and helpful. Have a wonderful day. -Neha
Very friendly and helpful and…
Very friendly and helpful and understood my needs
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Your review means a lot, Judith 🌟 We’re so pleased the team understood exactly what you needed and made it a positive experience. -Shivam
So happy with the help I received from…
So happy with the help I received from Carys. She went over and above what I needed. Excellent service.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Love this energy, Mr Reeves! ✨ Carys clearly went the extra mile to make everything seamless. We can’t wait to welcome you back again soon! ☺️ -Kashish
Reply from Three UK - 3Store Hamilton
Glad to hear that Emma was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Paul ❤️ -Arvind
Reply from Three UK - 3Store Hamilton
That’s wonderful to hear! 🎉 Helen, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Very happy with the service received
Very happy with the service received. Anastasiya was fantastic
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Mrs Pollock, your message filled us with happiness 💖 Big shoutout to Anastasiya for making your experience excellent and thank you for taking the time to share it with us. -Ashifa
Very professional helpful,friendly …
Very professional helpful,friendly service, first class!
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thanks a ton for your review, Jean! 🎉 We’re so happy to know you’re pleased with our services, and we look forward to serving you again. ☺️ -Ayesha
Excellent!
I know very little about phones and Jake made the experience excellent, he was so helpful and everything was done with so much each. Highly recommend!
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hey Griffin, that's brilliant! We're glad to hear that Jake was able to provide support and make the experience smooth. Your feedback truly brightened our day. ☺️ -Prabhjeet
Very easy to deal with and very…
Very easy to deal with and very knowledgeable
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
That’s fabulous, Stephen! We truly appreciate feedback like yours. Thank you so much for the review! -Neha
Anastasia was lovely and helpful with…
Anastasia was lovely and helpful with all our enquiries
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thanks for your 5 ⭐ review, Paul, and it's lovely to hear that you enjoyed great customer service from Anastasia. We appreciate you taking the time to share this with us 🎊. -Michael
I was anxious the Karysis put me at…
I was anxious the Karysis put me at ease I explain the problem and she talked me through the issues and resolved it
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Thank you for your review, Maggie. We’re delighted that Karysis’s dedication stood out and made your experience stress-free 😊. -Shivam
Brilliant staff so helpful and very…
Brilliant staff so helpful and very good at explaining everything always a pleasure to go to the shop . Emma was very good
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Hamilton
Hi Claire, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Emma and our team could make your experience smooth and enjoyable. -Neha
Amazing customer service
Anastasiya was so helpful and explained everything in detail. Wish all customer advisors wer so pleasant
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Hamilton
Thanks for your 5 ⭐ review, Kirsty, and it's lovely to hear that you enjoyed great customer service from Anastasiya. We appreciate you taking the time to share this with us 🎊. -Michael
Anastasiya was Really helpful and…
Anastasiya was Really helpful and informative she took her time to explain things to me and gave me lots of different options when trying to decide on which handset
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Hamilton
We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed back to the team. -John
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