Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more
Company replied
Unit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB
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Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more
Company replied
Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you... See more
Company replied
Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... See more
Company replied
Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom
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Fantastic customer service with really helpful advice that helped me to buy my new plans

Reply from Three UK - 3Store Harrogate
Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In general the whole team is friendly as can be. I am looking forward to being looked after by the team and Darius again! Thank you so much, I really can’t thank you enough! 😁👍🙏

Reply from Three UK - 3Store Harrogate
Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you to the team you are a great great team! 🙏😊

Reply from Three UK - 3Store Harrogate
The customer advisor Macdonald was so calm and patient. So detailed in his explanations, great customer service

Reply from Three UK - 3Store Harrogate

Reply from Three UK - 3Store Harrogate
Very good, very helpful, very easy. I hate tech so speaking to a real person is fantastic

Reply from Three UK - 3Store Harrogate
Quick and easy service. Knowledgeable staff. Thanks!

Reply from Three UK - 3Store Harrogate
Very knowledgeable and efficient staff. Quickly sorted out what I needed.

Reply from Three UK - 3Store Harrogate
Macdonald was very pleasant and easy to understand.

Reply from Three UK - 3Store Harrogate

Reply from Three UK - 3Store Harrogate
Much better than on the phone! Straight forward, easy, no fuss! Justin is great

Reply from Three UK - 3Store Harrogate

Reply from Three UK - 3Store Harrogate

Reply from Three UK - 3Store Harrogate
Macdonald and Justin were both very helpful with my iPhone 17 pro max purchase

Reply from Three UK - 3Store Harrogate

Reply from Three UK - 3Store Harrogate

Reply from Three UK - 3Store Harrogate
Very good service from Macdonald, always helpful

Reply from Three UK - 3Store Harrogate

Reply from Three UK - 3Store Harrogate
Darius was a great support to us both and full of laughter. A great addition to the team in Harrogate.

Reply from Three UK - 3Store Harrogate
Perfectly executed service, very efficient and helpful

Reply from Three UK - 3Store Harrogate
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