Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more
Company replied
Location
Switch locationUnit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB
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See what reviewers are saying
Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you... See more
Company replied
Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... See more
Company replied
Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more
Company replied
Company details
About Three UK - 3Store Harrogate
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom
- 01423709726
4.9
Excellent
170 reviews
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Excellent customer service!
Excellent customer service! We were having a problem with our WiFi and took the unit to the 3Store in Harrogate where our problem was sorted within a short time by a very friendly and efficient young gentleman called Macdonald. He was understanding and sorted out our problem with a new and modern WiFi Hub.
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Yvonne! 🎉 We’re so pleased to hear that you received excellent customer service at our Harrogate store. It’s great to know Macdonald was friendly, efficient, and understanding, and that he quickly resolved your WiFi issue by providing a new and modern WiFi Hub. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Customer Service from Macdonald was…
Customer Service from Macdonald was excellent.
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Anthony, we’re glad Macdonald’s help made your experience so positive. Thank you for your valuable feedback. -Suhaas
Macdonald was great help
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey McKenzie, that’s superb! 🎉 We’re glad that Macdonald made sure everything was sorted out smoothly for you. -Neha
Darius was very helpful and provided…
Darius was very helpful and provided all the guidance I needed.
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Catherine, that’s superb! 🎉 We’re glad Darius made sure everything was sorted out smoothly for you. -Neha
Very knowledgeable about my smart watch…
Very knowledgeable about my smart watch Darius. Top service
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Keith, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very helpful and friendly
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi June, thank you for taking the time. We’re pleased the team delivered warm, professional support and left you feeling well looked after. -Kishan
Reply from Three UK - 3Store Harrogate
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
I was really concerned
I was really concerned, brodey has made my son eat his words by fixing my problem!!
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Amazing to hear, Linda! 🎉 We’re thrilled that Brodey was able to sort everything out and impress your son too. -Veronica
Amazing service from all the staff
Amazing service from all the staff
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Harrogate
You’ve put a big smile on our faces, Graham! Thanks so much for your kind words. Have a wonderful day ahead. -Afaq
Very friendly and knowledgeable
Very friendly and knowledgeable. I had about 10 queries and every single one MacDonald managed to sort out. Thank you so much.
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Amazing, Christine! 🎉 We’re thrilled to hear how well MacDonald supported you and made sure every detail was taken care of. It’s great to know you felt fully looked after. 🥰 -Prabhjeet
Good service took time to explain the…
Good service took time to explain the product,patient
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Caroline, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thank you for taking the time to leave this 5⭐ review. -Neha
Excellent as usual
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks for this fantastic 5⭐ review, Alan! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
Macdonald was very helpful and…
Macdonald was very helpful and friendly, would recommend!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Liam, we’re so happy to know that Macdonald was able to help you. Thank you for sharing your review! -Neha
Reply from Three UK - 3Store Harrogate
Thank you, Anna, for your kind review! 🎊 We’re delighted to hear Brodey gave you such attentive support and made your visit a positive experience. ☺️ -Prabhjeet
Professional and very friendly member…
Professional and very friendly member of the staff, BRODEY.
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Rafal! We’re glad Brodey made your experience enjoyable. Wishing you a wonderful day 😊. -Suhaas
Reply from Three UK - 3Store Harrogate
Hello Natalie. It’s wonderful to know our store team made such a helpful impression, and your recommendation is the best compliment we could receive. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Really impressed
Really impressed, solved the problem, no stress! I have no hesitation in recommending three!
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks so much for your feedback, Julie. We’re really glad to hear everything was sorted quickly and without any stress. It’s great to know you’d recommend us, and we’re wishing you a fantastic day. 😊 -Neha
Very knowledgeable
Very knowledgeable, helpful with finding the best deal
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thank you for the review, Lizzie! We appreciate you sharing your experience. It’s wonderful to hear that you secured a deal that met your expectations. -Neha
Easy peasy!
Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly, was very patient with our questions and found us an excellent deal. He also went to the trouble of offering to transfer all of the data to the new device which made things so simple!
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Aw, Ghily! Brodey and manager Justin are stars at their work, and it’s inspiring to see how they made everything clear and comfortable for you. Brodey's willingness to handle the data transfer reflects a genuine commitment to ensuring a stress free experience. We deeply value your feedback and look forward to welcoming you again soon. 🥰 -Kashish
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