Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more
Company replied
Location
Switch locationUnit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you... See more
Company replied
Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... See more
Company replied
Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more
Company replied
Company details
About Three UK - 3Store Harrogate
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom
- 01423709726
4.9
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great in store service
Great in store service, knew what he was talking about and very friendly and approachable.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Leighanne, thanks for taking a moment to leave this feedback. Fantastic to know you received such confident guidance and warm, approachable service. -Manavata
Darius was a great help
Darius was a great help, Great service, fast very helpful. Will definitely use again
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks for the feedback. Fantastic to know Darius made the whole experience easy and efficient for you. -Manavata
Reply from Three UK - 3Store Harrogate
Hi Maxine, thanks for taking the time to leave a review. We’re really pleased to hear you had such a positive experience and felt well looked after by the team. -Shivam
Brodey from Harrogate was fast and…
Brodey from Harrogate was fast and efficient
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Michael, Brodey at Harrogate showed what seamless service feels like, swift and flawless. -Ashifa
Reply from Three UK - 3Store Harrogate
Thanks so much, Paulina! Five out of five AND quick service? We love to see it ⭐⚡ Appreciate you! -Ayesha
Useful and helpful
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Wow, we absolutely love hearing this, Graham! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Brody was fast and helpful
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hello Jill! We’re thrilled to hear you had a great experience with Brody. Thank you for the review! -Afaq
Darius was very helpful indeed
Darius was very helpful indeed. I renewed my contract in 5 minutes. Brilliant service. Thank you
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
We’re thrilled to hear this! 🌼 Darius will be delighted to know he made your experience shine. Thank you for sharing, it truly means a lot to us, Gail! 🥰 -Kashish
Reply from Three UK - 3Store Harrogate
Hey Krisztina! We’re happy to hear that you had a great experience with us. Thank you for sharing your lovely feedback 😊 -Maryalex
Brilliant advice
Harrogate store .....Brilliant advice . I'm not at all tech savvy so it was lovely speaking to Dario and Tamas who knew what I needed and provided it. Spot on. Thank you .
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
That’s fantastic to hear, Yorkshire! 🌟 We’re so glad to know Dario and Tamas made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish
Darius did a great job providing me…
Darius did a great job providing me with exactly what I wanted. He was helpful and efficient.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Claz, that’s brilliant. We’re so pleased to know Darius delivered such positive and supportive service. Thanks so much for sharing your experience 😊 -Neha
Reply from Three UK - 3Store Harrogate
We’re so pleased to hear Darius’s professional support ensured a positive experience. Thank you for sharing your valuable feedback, Louise. -Suhaas
Good customer service from Darius.
Good customer service from Darius.
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
This is fantastic, Tonderai! 🎉 We're delighted that Darius gave you such a great experience, and thank you for taking the time to share it with us 😊⭐ -Veronica
Mcdonald served me today and all l can…
Mcdonald served me today and all l can say is the young mam is the best sales person. I got a very good deal today. Within my budget, l got more than l had planned for,all thanks your Harrogate team. Customer service 100%
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks for sharing this, Musimbi. We’re delighted Mcdonald and the Harrogate team gave you such excellent service and helped you find the right deal. -Shivam
Great
Great, nice and easy. Phone transfer and new contract set up sorted
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks so much, Paul! Amazing to hear everything was sorted so smoothly for you. We’re thrilled the whole process felt quick and effortless. -Manavata
Macdonald helped us with what we needed…
Macdonald helped us with what we needed (new SIMs) and showed us really great options for longer-term contracts we might need in future.
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Big shoutout to Macdonald for turning customer service into a truly positive experience, Douglas. Your feedback means so much, and we hope you enjoy the rest of your day ☺️. -Neha
Reply from Three UK - 3Store Harrogate
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Justin from Harrogate Three
It's always pleasure to deal with Justin from Three Harrogate. Been a multiple times he helped me and been great experience all the time.
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Lauris, thanks for sharing this. It’s great to hear you’ve had such a positive experience visiting our Harrogate store, and we really appreciate the feedback. We look forward to seeing you again. -Kishan
Darius was very helpful in helping my…
Darius was very helpful in helping my son to end his contract with 3.
Made it so much easier for us.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks for your feedback, Susan, and it's lovely to hear that you enjoyed great customer service from Darius with your son's contract. We're sad that he is leaving us, but we're grateful for his time with Three, and would love to welcome him back in the future. We appreciate you taking the time to share this with us. -Michael
Justin was patient and took me through…
Justin was patient and took me through the process.
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Amazing, Kingsley! We’re glad to hear that Justin provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.