Three UK - 3Store Harrogate Reviews 

170
TrustScore 5 out of 5

4.9

Unit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more

Company replied

Rated 5 out of 5 stars

Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you... See more

Company replied

Rated 5 out of 5 stars

Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... See more

Company replied

Rated 5 out of 5 stars

Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Harrogate

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom

  • 01423709726

4.9

Excellent

TrustScore 5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(170)

30,674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff very helpful and friendly

Staff very helpful and friendly

February 13, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

⭐ Wonderful feedback, Suzanne! We’re so pleased you found the support from our team welcoming and helpful 😊 -Neha

Rated 5 out of 5 stars

Darius was so helpful and made the…

Darius was so helpful and made the process of getting a new phone easy and simple.

February 13, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

That's brilliant, thanks for sharing and for the 5 stars !! Great work Darius. -Nuala

Rated 5 out of 5 stars

Been with three for several years and…

Been with three for several years and harrogate have always been a great store, super helpful

February 13, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Richard, your continued trust is deeply valued and appreciated. It’s fantastic to hear that the Harrogate team continues to deliver the kind of support that keeps you coming back. -Manavata

Rated 5 out of 5 stars

Darius was excellant always very…

Darius was excellant always very helpful every time i visit the store .

February 12, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hey Peter, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great experience in store today as…

Great experience in store today as usual, Brodey and Justin both very helpful and informative regarding a business contract.
Great knowledge of deals and got me setup quickly and easily - very pleased with the deal and the extras included.
Highly recommend the Harrogate Three store to everyone

February 9, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thank you so much for sharing your experience Adam! We’re delighted Brodey and Justin were able to support you with your business contract. We greatly appreciate your recommendation of the Harrogate branch. 🙌⭐ -Veronica

Rated 5 out of 5 stars

Good salespeople inc Brodey.

February 8, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks a ton for your review, Peter! 🎉 Our team really nailed it, and we look forward to serving you again! ☺️ -Kashish

Rated 5 out of 5 stars

Darius was great!

Darius was great!! The manager is a bit scary but lovely.

February 8, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Excellent service

Excellent service, by Brodey

February 7, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

That’s fantastic to hear! We’re glad Brodey was able to sort everything out for you, and it’s wonderful to know you had a great experience. Paul , your feedback truly means a lot to us. -Manavata

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Made me feel at ease

February 7, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Very helpful and clear advice

Very helpful and clear advice from Darius in Harrogate store

February 6, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Wow Richard 🎉 We're happy to know Darius delivered the support you needed during your visit to our Harrogate branch. Thank you for sharing your experience with us 💛 -Arvind

Rated 5 out of 5 stars

Brody was very helpful and…

Brody was very helpful and knowledgeable.

February 5, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Paul, we couldn’t ask for more! 🌟 Brody’s dedication turned service into lasting joy. Thank you for letting us be part of your wonderful experience 😊 -Ashifa

Rated 5 out of 5 stars

Wonderfully helpful helping me save…

Wonderfully helpful helping me save money and upgrade my contact!

February 1, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thank you, George. We're delighted with your fantastic 5 ⭐ review. It's wonderful to know our team provided excellent support every step of the way. Feedback like this truly makes our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

I found it quite easy to say that I…

I found it quite easy to say that I came in stressed. Justin and Brodey took care of everything

February 1, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Very friendly

Very friendly, very knowledgeable and saved us some monday

January 31, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thank you for the lovely 5 ⭐ review, Ben. We’re glad the team helped you choose an option that offered better value. Have a wonderful day 🙂 -Arvind

Rated 5 out of 5 stars

Great expertise

Great expertise.
Really friendly

January 31, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hi Emma, your feedback means a lot 💖. We’re glad you enjoyed the friendly service and had a great visit 😊🌈. -Shivam

Rated 5 out of 5 stars

Justin and Macdonald were very helpful

Justin and Macdonald were very helpful

January 30, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for your 5 ⭐ review, Paul, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Darius was super helpful

Darius was super helpful - made the process so much easier than online -and got our router straight away !!

January 29, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

That’s lovely to know, Darcey! We’re so glad Darius was able to make the whole process of getting your router sorted straightforward. Your support means a lot to us, thank you! -Kashish

Rated 5 out of 5 stars

Brodey was just lovely

Brodey was just lovely, really knew his stuff. Will recommend!

January 28, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hey there! We're glad to hear that Brodey made everything comfortable and easy for you. We appreciate you taking the time to share your experience. -Afaq

Rated 5 out of 5 stars

Very helpful lads

Very helpful lads, thank you so much!

January 28, 2026
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hi Laura, it’s great to hear the team looked after you so well. Thanks for sharing your experience and the 5 ⭐ rating. -Kishan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look