Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more
Company replied
Location
Switch locationUnit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you... See more
Company replied
Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... See more
Company replied
Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more
Company replied
Company details
About Three UK - 3Store Harrogate
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom
- 01423709726
4.9
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Three UK - 3Store Harrogate
Hey Trinity! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! 🥰 -Kashish
Reply from Three UK - 3Store Harrogate
Lovely to read your review, Jamie. We’re proud our team looked after you so well 😊 -Shivam
Very good service from Brodey
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Joe, we really appreciate you taking the time to share your thoughts with us. It’s great to hear you had such a good experience with Brodey. -Kishan
Justin made everything very easy
Justin made everything very easy, fun and engaging. Professional service every time I visit and the best deals in Harrogate
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Anita, it's wonderful to know that Justin provided such a delightful and personable experience. We know he'll be thrilled to read your kind words about the high standards and great deals in our Harrogate store. -Kishan
Darius was very helpful and got me…
Darius was very helpful and got me sorted put quickly and professionally
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Amazing Luke! Great to hear Darius handled everything with such care and confidence. His approach clearly made your experience smoother, and your feedback truly stands out. -Afaq
Reply from Three UK - 3Store Harrogate
Hey.
Thanks! Your review is really appreciated. -Pete
Brody and Justin were excellent help
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Fantastic feedback, LAH! 🎉 It’s great to hear that Brody and Justin handled everything smoothly. Thank you for taking the time to leave such a brilliant 5 ⭐ review. -Afaq
Reply from Three UK - 3Store Harrogate
Thank you for the review, Malcolm! We're glad Justin and Darius made your experience smooth. Enjoy the rest of your day! -Afaq
Brodie and Justin were extremely…
Brodie and Justin were extremely helpful in getting my contract swapped over for me!
Thanks
Steph
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey.
Thank you. We really appreciate your review. -Pete
3 Store Harrogate
my experience with darius in your harrogate store was excellent.
my phone is now fully functional again
great service
thankyou
paul
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks for your feedback, Paul ⭐. We’re delighted Darius was able to assist you in our Harrogate store and make sure everything was taken care of seamlessly ✨🙌. -Shivam
Fantastic service with Justin and Brody…
Fantastic service with Justin and Brody. Got me in and out in less than 15 minutes for an E-Sim transfer. Great experience! Hope they're there if I ever need to come back.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Devin! 🎉 It’s great to hear Justin and Brody got your eSIM transfer sorted so quickly. We love it when things are that seamless for our customers, and we'll be ready to help if you ever need us again. Thanks for the brilliant review! -Kishan
Helpful
Friendly and seamless help on transitioning from another provider
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Your kind words mean a lot, Paul. We’re glad we could assist and ensure everything went without a hitch. -Shivam
Great service
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Thanks for your review, Gregory -Maxine
MacDonald was very friendly and…
MacDonald was very friendly and personable, was quick with answering our queries, told us all of the offers available but wasn’t too pushy or make us feel forced, knew what he was talking about and helped us quickly and efficiently and answered all questions we had.
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Excellent help from Brody in the store
Excellent help from Brody in the store. Helpful and made everything so simple for me.
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very helpful
Very helpful, friendly, and knew exactly what they were doing.
Brody was fabulous
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Very friendly and helpful staff
Justin and Brodey are very helpful and friendly, helped me out a lot with getting a new contract and switching my number
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Ollie, that’s marvelous! A big shoutout to Justin and Brodey for delivering such amazing support. Thanks so much for taking the time to leave us a 5⭐ review! -Veronica
Absoulutly fsntsstic
Absoulutly fsntsstic, been with three 20 odd years
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Donna, amazing! ✨ Thank you for the glowing 5 ⭐ review! -Afaq
Great job tamas .im happy to you
Great job tamas .im happy to you. Thanks 3 team.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Farhi, we’re really happy to hear that Tamas was able to help you out! Thank you so much for sharing your wonderful 5⭐ review. We truly appreciate it! -Ayesha
The way the sales person was helpful
The way the sales person was helpful
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Vimbai, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.