Three UK - 3Store Harrogate Reviews 

170
TrustScore 5 out of 5

4.9

Unit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB


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Rated 5 out of 5 stars

Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more

Company replied

Rated 5 out of 5 stars

Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you... See more

Company replied

Rated 5 out of 5 stars

Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... See more

Company replied

Rated 5 out of 5 stars

Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Harrogate

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom

  • 01423709726

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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4.9

All reviews

(170)

30,757 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

macdonald was very polite to us we are…

macdonald was very polite to us we are very happy with the service today

December 31, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hey there! We always want to give our customers the best 🎉 Macdonald will be smiling when he hears this. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Ayesha

Rated 5 out of 5 stars

Macdonald was very helpful.

December 31, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for this fantastic 5⭐ review, Zlatka! We’re thrilled to hear Macdonald provided excellent support. 🎉 Happy New Year 2026! 😊 -Neha

Rated 5 out of 5 stars

Over the stars

Tamas is an absolute diamond. His knowledge is beyond the stars!

December 29, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Your words are incredible! 😊 Tamas's talent truly shines and we're delighted it gave you such a positive outcome. -Shivam

Rated 5 out of 5 stars

Always a pleasant experience with Mac…

Always a pleasant experience with Mac and Justin. Always helpful

December 27, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Helpful. Cut our broadband bill off by 30 quid and our phone bill dropped to only a tenner a month. Miles better than 02 since 02 jacked their prices up three times in a year, and seem keen to rob customers.

December 27, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Excellent service and very helpful I…

Excellent service and very helpful I will happily refer this company and especially the Harrogate store to anyone thankyou

December 17, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hi Sue, thank you so much for the 5⭐ review. We’re really pleased to hear you had such a great experience in the store. They will be thrilled to know their efforts were truly appreciated. -Neha

Rated 5 out of 5 stars

Customer service was excellent..

December 13, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hi James, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Really friendly helpful staff

Really friendly helpful staff

December 11, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

It was very good and quick service…

It was very good and quick service Tamas was very helpful and knowledgeable.

December 10, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Happy with the service

Happy with the service! Tamas is a great helpful person.

December 10, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Good service

Good service, very helpful.

December 3, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for this fantastic 5⭐ review, Jon. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Brodey was super helpful

Brodey was super helpful, friendly and a tech wizzard.

December 2, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for this amazing 5⭐ review. We really appreciate you taking the time to send this over to us! Great work Brodey 🎉 -Jade

Rated 5 out of 5 stars

Nice

Nice, friendly service

December 1, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Efficient process and great value for money deals

Despite being a very new trainee, Brody handled our upgrade and new sim only contracts (transferring from other networks) smoothly and efficiently. Overall a good and easy transaction and good value for money.

November 28, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

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