Three UK - 3Store Harrogate Reviews 

170
TrustScore 5 out of 5

4.9

Unit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB


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Rated 5 out of 5 stars

Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more

Company replied

Rated 5 out of 5 stars

Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you... See more

Company replied

Rated 5 out of 5 stars

Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... See more

Company replied

Rated 5 out of 5 stars

Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Harrogate

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom

  • 01423709726

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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4.9

All reviews

(170)

30,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Great and successful day

Very helpful staff from Azeem & Justin. . .they were able to save us money on various services. Clean & comfortable establishment

October 3, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hello there.

We're glad to hear Azeem and Justin were able to save you money on your services. It's good to know the experience in store was also comfortable.
Thanks for taking the time to leave this feedback. -Pete

Rated 5 out of 5 stars

Azeem and Tamas both awesome

Azeem and Tamas both awesome. Thanks for your help and sorting mifi dongle. appreciated.

October 2, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for the 5⭐ review, Peter, and well done to Azeem and Tamas 🎉 -Jade

Rated 5 out of 5 stars

Issue resoved

September 29, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Thanks for the 5* review! We appreciate your feedback -Maxine

Rated 5 out of 5 stars

Great

Great, quick service. Team so hopefully and nice

September 29, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hi Szilvia - Thank you for your feedback on our service :) We're delighted that the team gave you a great experience. We appreciate the time you've taken to share this. -Michael

Rated 5 out of 5 stars

Great service!

Justin was wonderful! Very helpful and knowledge about 3. Great asset to the brand! Came in querying my partners bill and I ended up leaving with a new contract saving me money. Thank you!

September 29, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

Hello - Thank you for sharing your experience with us :) It's lovely to hear that Justin gave you service that has left a positive impression on you, and we're delighted that you've taken a new agreement too. -Michael

Rated 5 out of 5 stars

Excellent service

Excellent service, Justin was very helpful, explained everything so I totally understand, set up my wifi box, putting in batteries etc, highly recommend, good service, very pleasant chap, happy 😃

September 29, 2025
Unprompted review
Three UK - 3Store Harrogate logo

Reply from Three UK - 3Store Harrogate

That's awesome to hear, Julie. Thanks for your review -Maxine

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