Three UK - 3Store Havant Reviews 34

TrustScore 4.5 out of 5

4.7

Unit SU22, The Meridian Centre, PO9 1UN Havant, South, GB


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Rated 5 out of 5 stars

I attended the Three store and sat with William who was very clear with descriptions of my contract anything I needed to ask he was able to answer. He got me a great deal on a sim only contract for my... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to William for his outstanding help with purchasing my mobile broadband. He was calm, professional, and clearly very knowledgeable — he knew exactly what he was talking about and made the... See more

Company replied

Rated 5 out of 5 stars

Alfie was absolutely incredible today helping set up my new phone. He made everything so simple and clear for me, which as someone who's not familiar with phones was a great help. I don't think I'd be... See more

Company replied

Rated 1 out of 5 stars

Ripped me off on a sim only deal for my tablet that was faulty and wouldn't replace it shocking customer service then got debt collect agency on me without notice even though I've got autism which rea... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Havant

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU22, The Meridian Centre, PO9 1UN, Havant, South, United Kingdom

  • 02392484139

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Very helpful and sorted contact very…

Very helpful and sorted contact very quickly and also set my new phone up for me .

May 4, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Contract sorted, your new phone set up without a hitch, and smiles all around. Our team truly delivered, and we’re delighted to hear you had such a great experience, Charlotte! -Ashifa

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, were able to solve all purchasing issues, that I had online

April 21, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Everything sorted, joy all around! Our team truly nailed it, and Pete, your happiness makes our day! -Ashifa

Rated 5 out of 5 stars

Great, friendly and fast

I attended the Three store and sat with William who was very clear with descriptions of my contract anything I needed to ask he was able to answer. He got me a great deal on a sim only contract for my husband and also explained when I would be able to update my phone to a new one.

April 11, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hey Heidi, thanks for sharing your wonderful experience. We're delighted William guided you well and helped secure a great plan for your husband. We're glad you feel confident about your upcoming upgrade too. -Maryalex

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, great service. Everything was explained well. Very smooth transfer from Vodafone.

April 11, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Amazing to hear, Colin! The team will be smiling at this one. We’re glad everything was explained clearly and that your transfer from Vodafone went smoothly. -Ayesha

Rated 5 out of 5 stars

William was Very helpful efficient…

William was Very helpful efficient young man couldn’t do enough !

April 9, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi Selina, we’re delighted William made such a positive impression with his support. It’s great to know he went above and beyond to assist you. -Shivam

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and exxceptionally helpful

March 27, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hello, Murphy. We’re really pleased to know the team made your experience smooth and welcoming. Your feedback means a lot to us. 😇 -Prabhjeet

Rated 5 out of 5 stars

Amazing service

Thank you Linda ,
What a lovely friendly helpful store .
Would highly recommend for professionalism and advice .
5* service.
Will use this store again .

March 24, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Wow! It feels incredible to know that Linda at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Alfie was absolutely incredible today…

Alfie was absolutely incredible today helping set up my new phone. He made everything so simple and clear for me, which as someone who's not familiar with phones was a great help. I don't think I'd be going anywhere else after this today

March 21, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thank you, Kazz! It’s amazing to hear Alfie turned your phone setup into such a smooth and confidence boosting experience. His commitment to making things straightforward clearly made a lasting impression. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Alfie helped so much sorting out my…

Alfie helped so much sorting out my phone after the ios update

March 21, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi Sue, we’re delighted to hear Alfie made things easier for you 💙. Knowing you left feeling supported after the update means a lot to us. -Shivam

Rated 5 out of 5 stars

Great service from Alfie for both me…

Great service from Alfie for both me and my wife

March 21, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Yay Eliot 🎉 your words light up our day. We’re pleased that Alfie delivered such strong support for you both and helped make your experience a positive one. Wishing you great things ahead 💙 -Arvind

Rated 5 out of 5 stars

Huge thanks to William for his…

Huge thanks to William for his outstanding help with purchasing my mobile broadband. He was calm, professional, and clearly very knowledgeable — he knew exactly what he was talking about and made the whole process effortless. He was incredibly helpful and polite throughout, set the device up for me in-store, and took the time to clearly explain how everything works. I truly can’t thank him enough. He is a real asset to the company and absolutely deserves recognition for his excellent service.

March 1, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hello Sorelle, we’re glad William’s calm expertise made the process smooth. Thank you for your thoughtful review and for sharing your experience with us. -Suhaas

Rated 5 out of 5 stars

Alfie was great

Alfie was excellent from start to finish. I've been with 3 for a while and it was my first time with him and he provided some of the best service I've had, especially as someone who's not too familiar with phones. He found the right plan for me and was so helpful getting all my data transferred over to my new phone.

February 27, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Amazing, Kenneth! it’s wonderful to hear how Alfie guided you through the whole process with such care. Knowing he made your first experience with him smooth and effortless, especially around finding the right plan and moving your data, makes us proud. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Great service

Brilliant thank you so much
The guy was fantastic 😊

February 23, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thank you, Carole 😊 for such an uplifting review. We're glad our colleague offered excellent support and made your experience a positive one. Have a great day 🌟 -Arvind

Rated 5 out of 5 stars

Very positive guy always go to if…

Very positive guy always go to if avaliable

February 7, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi Jamie, love hearing you’ve found someone on the team you can count on whenever you need a hand. We’ll keep aiming for the same friendly, easy experience each time. Appreciate you leaving a review. -Kishan

Rated 5 out of 5 stars

Great service in store

February 7, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi Rich, we’re happy to hear you had a positive visit with our team. It’s good to know we could make your time with us a smooth one and we appreciate you letting us know. -Kishan

Rated 5 out of 5 stars

Excellent help

Excellent help, Alfie showed me how to set up my phone and sort out my emails

February 7, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi Val, we’re so happy to hear you had such a great experience with Alfie, and we truly appreciate you sharing this with us! 😊 -Kashish

Rated 5 out of 5 stars

Alfie was so helpfupll and attentive with…

Alfie was so helpful and attentive with helping me purchase my first contract with three and couldn't have asked for a more pleasant helpful employee.thankyou Alfie.

January 14, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hey Barbara, that’s incredible! We’re so happy Alfie could guide you through your first contract with such care and enthusiasm. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Efficient

Alfie was unreal explained everything in a professional manner and had a lot of patient for all my questions

January 18, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hey Gary, thank you for this incredible 5 ⭐ review. We absolutely love hearing feedback like this! A huge shoutout to Alfie for being so helpful. We hope you have a wonderful day! -Afaq

Rated 5 out of 5 stars

Alfie was Very helpful and informative

Alfie was Very helpful and informative. Great service, friendly and professional. Couldn’t fault our experience

January 18, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

That's fantastic, Gemma. We're glad to hear that Alfie provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet

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