Three UK - 3Store Havant Reviews 

45
TrustScore 5 out of 5

4.8

Unit SU22, The Meridian Centre, PO9 1UN Havant, South, GB


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Rated 5 out of 5 stars

Am extremely pleased with all the help given to transfer info to new phone helpful and friend great customer service and knowledge about phone content !

Company replied

Rated 5 out of 5 stars

Huge thanks to William for his outstanding help with purchasing my mobile broadband. He was calm, professional, and clearly very knowledgeable — he knew exactly what he was talking about and made the... See more

Company replied

Rated 5 out of 5 stars

Recently purchased 2 phones in store. I have to say, the service we received from Linda, William and Ross was excellent. They went above and beyond the service we had hoped for. Their help and patienc... See more

Company replied

Rated 5 out of 5 stars

I attended the Three store and sat with William who was very clear with descriptions of my contract anything I needed to ask he was able to answer. He got me a great deal on a sim only contract for my... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Havant

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU22, The Meridian Centre, PO9 1UN, Havant, South, United Kingdom

  • 02392484139

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

31,306 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Alfie for both me…

Great service from Alfie for both me and my wife

March 21, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Yay Eliot 🎉 your words light up our day. We’re pleased that Alfie delivered such strong support for you both and helped make your experience a positive one. Wishing you great things ahead 💙 -Arvind

Rated 5 out of 5 stars

Huge thanks to William for his…

Huge thanks to William for his outstanding help with purchasing my mobile broadband. He was calm, professional, and clearly very knowledgeable — he knew exactly what he was talking about and made the whole process effortless. He was incredibly helpful and polite throughout, set the device up for me in-store, and took the time to clearly explain how everything works. I truly can’t thank him enough. He is a real asset to the company and absolutely deserves recognition for his excellent service.

March 1, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hello Sorelle, we’re glad William’s calm expertise made the process smooth. Thank you for your thoughtful review and for sharing your experience with us. -Suhaas

Rated 5 out of 5 stars

Alfie was great

Alfie was excellent from start to finish. I've been with 3 for a while and it was my first time with him and he provided some of the best service I've had, especially as someone who's not too familiar with phones. He found the right plan for me and was so helpful getting all my data transferred over to my new phone.

February 27, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Amazing, Kenneth! it’s wonderful to hear how Alfie guided you through the whole process with such care. Knowing he made your first experience with him smooth and effortless, especially around finding the right plan and moving your data, makes us proud. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Great service

Brilliant thank you so much
The guy was fantastic 😊

February 23, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thank you, Carole 😊 for such an uplifting review. We're glad our colleague offered excellent support and made your experience a positive one. Have a great day 🌟 -Arvind

Rated 5 out of 5 stars

Very positive guy always go to if…

Very positive guy always go to if avaliable

February 7, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi Jamie, love hearing you’ve found someone on the team you can count on whenever you need a hand. We’ll keep aiming for the same friendly, easy experience each time. Appreciate you leaving a review. -Kishan

Rated 5 out of 5 stars

Great service in store

February 7, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi Rich, we’re happy to hear you had a positive visit with our team. It’s good to know we could make your time with us a smooth one and we appreciate you letting us know. -Kishan

Rated 5 out of 5 stars

Excellent help

Excellent help, Alfie showed me how to set up my phone and sort out my emails

February 7, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi Val, we’re so happy to hear you had such a great experience with Alfie, and we truly appreciate you sharing this with us! 😊 -Kashish

Rated 5 out of 5 stars

Alfie was so helpfupll and attentive with…

Alfie was so helpful and attentive with helping me purchase my first contract with three and couldn't have asked for a more pleasant helpful employee.thankyou Alfie.

January 14, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hey Barbara, that’s incredible! We’re so happy Alfie could guide you through your first contract with such care and enthusiasm. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Efficient

Alfie was unreal explained everything in a professional manner and had a lot of patient for all my questions

January 18, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hey Gary, thank you for this incredible 5 ⭐ review. We absolutely love hearing feedback like this! A huge shoutout to Alfie for being so helpful. We hope you have a wonderful day! -Afaq

Rated 5 out of 5 stars

Alfie was Very helpful and informative

Alfie was Very helpful and informative. Great service, friendly and professional. Couldn’t fault our experience

January 18, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

That's fantastic, Gemma. We're glad to hear that Alfie provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet

Rated 5 out of 5 stars

Great team in Havant

Great service as usual, thank you.

January 10, 2026
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Linda is amazing

Linda is amazing, very thorough, polite and genuine. A real asset to the Havant three shop

December 30, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thank you for your 5 ⭐ review, Anita. We’re pleased Linda provided excellent support at our Havant store. Wishing you a wonderful New Year 🎊 -Arvind

Rated 5 out of 5 stars

William is lovely and so helpful…

William is lovely and so helpful especially when explaining to my disabled father Thank you Chloe

December 13, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thank you for this fantastic 5 ⭐ review, Chloe. We truly appreciate your kind words and we’re glad William was able to assist your father. Hope you have a wonderful day 😊 -Arvind

Rated 5 out of 5 stars

Linda

Linda, the store manager has been extremely helpful transferring my contract to 3 and setting up the sim only contract. She is extremely sensitive to a customer's needs.

December 11, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

We're delighted that Linda was accommodating for you, Karla, and worked to get you connected :) Thanks for a great review -Scott

Rated 5 out of 5 stars

Linda

Linda, the manager is absolutely brilliant, helpful and understanding in helping someone who's only semi literate digitally. Would definitely recommend 3 and the Havant store.

December 11, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thanks for writing a terrific review, Elizabeth. It's important to us that you have staff like Linda to rely on whenever you have techy questions. Technology changes so quickly these days that even the most digitally literate can get bamboozled, so you can rely on us to keep you up to date :) -Scott

Rated 5 out of 5 stars

Good service

Brilliant customer service and very helpful staff

December 10, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Aww thank you for your lovely review, Jose. Have a nice day 😁 -Maxine

Rated 5 out of 5 stars

New Customer

Great customer service, friendly, knowledgeable, gave a good deal, highly recommend the Havant store.

November 22, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Helpful staff

I visit this particular store frequently, I always get the help I need no matter if it's small or big. I am very grateful. I am always looked after here.

November 14, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Will was a great help

November 5, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thanks for your feedback, Graham, and it's lovely to hear that you enjoyed great customer service from Will. We appreciate you taking the time to share this with us. -Michael

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