Three UK - 3Store Havant Reviews 

45
TrustScore 5 out of 5

4.8

Unit SU22, The Meridian Centre, PO9 1UN Havant, South, GB


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Rated 5 out of 5 stars

Am extremely pleased with all the help given to transfer info to new phone helpful and friend great customer service and knowledge about phone content !

Company replied

Rated 5 out of 5 stars

Huge thanks to William for his outstanding help with purchasing my mobile broadband. He was calm, professional, and clearly very knowledgeable — he knew exactly what he was talking about and made the... See more

Company replied

Rated 5 out of 5 stars

Recently purchased 2 phones in store. I have to say, the service we received from Linda, William and Ross was excellent. They went above and beyond the service we had hoped for. Their help and patienc... See more

Company replied

Rated 5 out of 5 stars

I attended the Three store and sat with William who was very clear with descriptions of my contract anything I needed to ask he was able to answer. He got me a great deal on a sim only contract for my... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Havant

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU22, The Meridian Centre, PO9 1UN, Havant, South, United Kingdom

  • 02392484139

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

31,400 reviews in the last 12 months

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Rated 5 out of 5 stars

Will C very helpful

Will C very helpful. sorted out new contract easily

November 4, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service when taking your new contract. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Really good visit

Really good visit and solved our problem quickly.

November 4, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

That's ideal, Claire. We're glad you left feeling satisfied with your contract :) -Scott

Rated 5 out of 5 stars

I had a smooth experience with Alfie

November 3, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

Thanks for your feedback, Brandon, and it's lovely to hear that you enjoyed great customer service from Alfie. We appreciate you taking the time to share this with us. -Michael

Rated 1 out of 5 stars

Treated so badly got ripped off on contract.

Ripped me off on a sim only deal for my tablet that was faulty and wouldn't replace it shocking customer service then got debt collect agency on me without notice even though I've got autism which really upset and had major impact on my physical and mental health utter disgrace. Staff are clueless and very rude in the shop. Had to end contract as sim was not fit for purpose as they refused to fix it but did have insurance.

August 4, 2025
Unprompted review
Three UK - 3Store Havant logo

Reply from Three UK - 3Store Havant

We're sorry to hear that you had such a poor experience with us, Ed.

If the SIM was deemed as faulty, we would have replaced this for you, so we're not quite sure what has happened.

You've mentioned that you have Autism, so if you wish to discuss this further, we feel you may benefit from chatting with our team here: https://bit.ly/4fjjaLK -Jade

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