So nice to talk to someone and make sense. A massive thank you to Aaron and Connor for sorting out the problem and for their professionalism. So glad I stayed with 3.
Company replied
Location
Switch locationUnit 17, Hempstead Valley shopping centre, ME7 3PD Gillingham, South, GB
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See what reviewers are saying
We always enjoy the service cannot fault him aleways has the answers to our questions. Love that we can actually meet someone and they can explain. Well done for employing good people Mrs Pat Eme... See more
Company replied
Welcoming,pleasant,and relaxed atmosphere very professional. Becce helped us choose a contract that suited our needs, i would recommend this store in Hempstead valley Kent.
Company replied
Josh made my experience great. He guided me to a new phone and set it up for me, weeding out problems on my old phone before migrating to my new phone. Incredibly patient and understanding.
Company replied
Company details
About Three UK - 3Store Hempstead Valley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 17, Hempstead Valley shopping centre, ME7 3PD, Gillingham, South, United Kingdom
- 01634233615
4.8
Excellent
47 reviews
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Phil was very very helpful to sort out…
Phil was very very helpful to sort out my phone.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hi there, thank you for letting us know. It’s great to hear Phil was able to help and get everything sorted for you. We really appreciate you sharing your experience and we’ll make sure your kind words reach him. -Manavata
Aaron and Connor were very helpful and…
Aaron and Connor were very helpful and saved us quite a bit of money as an existing customer
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hi Beth, thank you for sharing this! We’re so glad Aaron and Connor could make a difference and help you save more. -Suhaas
Internet information.So nice to talk to someone and make…
So nice to talk to someone and make sense. A massive thank you to Aaron and Connor for sorting out the problem and for their professionalism. So glad I stayed with 3.
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
We really appreciate you sharing this, Sandra. It’s fantastic to hear how well Aaron and Connor supported you. We’re also really pleased you’ve chosen to stay with us. 😊 -Samad
Renew contract at 3 three
Welcoming,pleasant,and relaxed atmosphere very professional.
Becce helped us choose a contract that suited our needs, i would recommend this store in Hempstead valley Kent.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Thanks, Alex! So happy you enjoyed the atmosphere during your contract renewal. Becce loved helping you find the perfect fit! -Ayesha
Becca was amazing
Becca was amazing - so friendly and helpful. We went in to sort out some issues with my mum’s phone and Becca talked us through everything. Would definitely recommend.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
This is adorable, Clare! Becca guiding you both through everything with kindness is the wholesome content we live for 💗 Thanks for recommending! -Ayesha
They are very helpful
They are very helpful especially becca, super kind and welcoming
Definitely recommend!
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Amazing feedback, Hope! Big shoutout to Becca for bringing the kindness and great vibes. We really appreciate the recommendation. -Ayesha
Lovely service and people
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Always uplifting to hear feedback like this, Gintaras. The team will be delighted to know their warm approach made your visit stand out. Thanks for sharing your experience with us. -Manavata
Josh was incredible and very helpful.
Josh was incredible and very helpful.
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Thanks for the 5 ⭐, Tia! We’re delighted Josh provided such fantastic and attentive guidance. It’s great knowing you had such a positive experience! -Suhaas
Sales adviser
Sales adviser, Josh was extremely helpful. Listened & answered all questions
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
We appreciate your review, Jane. Great to hear Josh listened and supported you throughout. Wishing you all the best ahead ☺️ -Ayesha
I was looked after well by Becca
I was looked after well by Becca, very nice and approachable.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Thank you for this lovely feedback, Louise. We’re so pleased that Becca made your experience feel welcoming and easy. Your kind words truly mean a lot to us. -Manavata
Josh always sorts out my phone and i am…
Josh always sorts out my phone and i am pleased with the service. 5 stars!!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hey there, that’s brilliant! We’re so glad Josh was able to help and that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Very happy with the service we recieved…
Very happy with the service we recieved from josh. We have seen him many times over the years and he is always a pleasure to deal with.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hey Sue, that’s marvelous! A big shoutout to Josh for providing such amazing support. Thank you for taking the time to leave us a review! -Neha
Fantastic service Josh was great very…
Fantastic service Josh was great very helpful gave great service
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
That's wonderful to hear, Peter! 🎉 A big shoutout to Josh for providing such amazing support 🙌 Thank you for sharing your lovely feedback. -Veronica
Excellent
We always enjoy the service cannot fault him aleways has the answers to our questions. Love that we can actually meet someone and they can explain. Well done for employing good people
Mrs Pat Emerick
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hey Pat! Nothing makes us happier than knowing we could brighten your day and help you with everything you needed. Have a fantastic day filled with positivity! 🌼 -Ayesha
Josh was very helpful and informative…
Josh was very helpful and informative with what we required
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hello, William. We’re delighted to hear Josh provided clear guidance and made sure you had everything you needed. Thank you for sharing your sweet experience! -Prabhjeet
Weronika
Josh very helpful person we done our contract its so good at his job thank you
Becce uts so good too at her job so helpful
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hi there! Thanks for the kind words. Josh and Becce always show up with heart and skill, and it’s awesome to hear they both made your visit a standout one. 😊 -Ayesha
Great shop Josh was really helpful with…
Great shop Josh was really helpful with new phone and transferring stuff from old phone for my dad. Thankyou!
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
So helpful and friendly
So helpful and friendly. Very happy with Joshua and Rebecca
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hi Christine, we’re so pleased everything went smoothly. Joshua and Rebecca’s caring approach made your experience truly special. -Suhaas
Becca was excellent!
Becca was excellent. Great service, very quick to sort out new phone, all very clear and informative. Would recommend. Thank you Becca!
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
Hey Leanne, wonderful to hear Becca sorted your new phone so quickly and informatively. Thank you for sharing your review and recommendation. -Suhaas
Harman was amazing
Harman was amazing! He greeted me well, great customer knowledge of my needs. Really fast service with getting me what I needed and getting me out. Would recommend him all the time. Thanks guys
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Hempstead Valley
That’s awesome, Tommy 🎉! We’re glad you received such caring and helpful support. Harman went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha
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