We got 3 Internet because K com got too expensive. It was a rolling month by month thing.The signal was quite good but not great. Then our Internet just wasn't giving us enough to watch our Netflix. M... See more
Company replied
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We got 3 Internet because K com got too expensive. It was a rolling month by month thing.The signal was quite good but not great. Then our Internet just wasn't giving us enough to watch our Netflix. M... See more
Company replied
Brilliant service from Alex today. I had placed an online order but was unsure on whether this had been delivered. Alex was quick to resolve this issue and his helpful and informative service, e... See more
Company replied
Amazing service from Lucas, helped up save money on our business account! Would 100% recommend coming to this store to anyone looking for a new line or upgrade
Company replied
My exspereance with this lady called Lynn ,has slways been a delight,as she is very kind exsplans evry thing os that you can understand it,
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

27 King Edward Street, HU1 3RL, Hull, Midlands, United Kingdom
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We got 3 Internet because K com got too expensive. It was a rolling month by month thing.The signal was quite good but not great. Then our Internet just wasn't giving us enough to watch our Netflix. My husband called them and they said we had hardly any signal so they gave us a booster for it. With this they sneakily put us onto a 24month contract without our knowledge. The signal was still no good. When we changed to another supplier they said we had to pay £130.00 for early. Absolutely disgusting because we didn't even know they had put us on a contract when it was there service that was not up to standard.

Reply from Three UK - 3Store Hull (King Edward Street)
Excellent service as always. Sad to this store closing down

Reply from Three UK - 3Store Hull (King Edward Street)

Reply from Three UK - 3Store Hull (King Edward Street)
The staff member was friendly, knowledgeable, and professional. A very positive experience.

Reply from Three UK - 3Store Hull (King Edward Street)
Mujahid was really helpful and our experience went smoothly, thank you!

Reply from Three UK - 3Store Hull (King Edward Street)
We went in to upgrade 5 accounts. We were sorted out very quickly. Alex was very helpful

Reply from Three UK - 3Store Hull (King Edward Street)
My exspereance with this lady called Lynn ,has slways been a delight,as she is very kind exsplans evry thing os that you can understand it,

Reply from Three UK - 3Store Hull (King Edward Street)

Reply from Three UK - 3Store Hull (King Edward Street)
Had an amazing visit to the king Edward’s street branch today. Was served by an excellent colleague Mujahid. He was so helpful and kind and caring to my ever need.

Reply from Three UK - 3Store Hull (King Edward Street)
Very good service all around.
No pushy service.

Reply from Three UK - 3Store Hull (King Edward Street)
It's been really good. We had Ebony and Lynn attending to us, they were very warm and polite. They explained really well and made us feel welcome and comfortable. Hope the network treats us as nice🙂 🙂🙂 we got the home broadband and two sim cards

Reply from Three UK - 3Store Hull (King Edward Street)
Brilliant service from Alex today.
I had placed an online order but was unsure on whether this had been delivered. Alex was quick to resolve this issue and his helpful and informative service, enabled me to leave with a better deal than the one I originally agreed to.
Glad I visited this store and I will look to visit again in future.

Reply from Three UK - 3Store Hull (King Edward Street)
Served by Lynn
Very polite, confident, professional and knows her sales skills as well as products she sells.

Reply from Three UK - 3Store Hull (King Edward Street)

Reply from Three UK - 3Store Hull (King Edward Street)
Alex and team were fantastic in helping me select a new iPhone 17 pro!
Tailoring the contract to suit my needs and also being proactive and professional in their jobs 👍🏻

Reply from Three UK - 3Store Hull (King Edward Street)
The experience was great, Alex was really helpful and gave me many options which was useful to see. Made getting a new phone and switching providers was really simple!

Reply from Three UK - 3Store Hull (King Edward Street)
Very good actitud , explains it very good , excellent job.

Reply from Three UK - 3Store Hull (King Edward Street)
What great fun..
lovely visit upgrading 1 of my 4 contracts.
Saved me money on not only the upgrade but my existing contracts also.
A*

Reply from Three UK - 3Store Hull (King Edward Street)
A great visit yet again friendly and efficient always

Reply from Three UK - 3Store Hull (King Edward Street)
Fantastic service would definitely recommend them

Reply from Three UK - 3Store Hull (King Edward Street)
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