Three UK - 3Store Hull (King Edward Street) Reviews 

51
TrustScore 4.5 out of 5

4.7

27 King Edward Street, HU1 3RL Hull, Midlands, GB


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Rated 2 out of 5 stars

We got 3 Internet because K com got too expensive. It was a rolling month by month thing.The signal was quite good but not great. Then our Internet just wasn't giving us enough to watch our Netflix. M... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Alex today. I had placed an online order but was unsure on whether this had been delivered. Alex was quick to resolve this issue and his helpful and informative service, e... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Lucas, helped up save money on our business account! Would 100% recommend coming to this store to anyone looking for a new line or upgrade

Company replied

Rated 5 out of 5 stars

My exspereance with this lady called Lynn ,has slways been a delight,as she is very kind exsplans evry thing os that you can understand it,

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Hull (King Edward Street)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 27 King Edward Street, HU1 3RL, Hull, Midlands, United Kingdom

  • 01482222364

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.7

All reviews

(51)

32,704 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional service

Professional service
Thank you

December 8, 2025
Unprompted review
Three UK - 3Store Hull (King Edward Street) logo

Reply from Three UK - 3Store Hull (King Edward Street)

Hey Georgian, that's fantastic! We're happy our team delivered the service you expected. Thank you for your feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, Lynn was very helpful and knowledgeable

December 7, 2025
Unprompted review
Three UK - 3Store Hull (King Edward Street) logo

Reply from Three UK - 3Store Hull (King Edward Street)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Mujahid was wonderful

Mujahid hull city centre was wonderful. Gave me the best deal even though there was a problem with the system.

December 1, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Thanks for this lovely 5⭐ review, Miss Baines. We really do appreciate you taking the time to send this over! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

November 27, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Hi Leanne, thanks for letting us know of your service experience, this is what we strive for all of our customers, we'll pass on your feedback! -John

Rated 5 out of 5 stars

Maujhid was veru professional and kind…

Maujhid was veru professional and kind very helpful

November 27, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

That's brilliant to hear, Milosz. We're pleased that you had a great conversation with Maujhid :) -Scott

Rated 5 out of 5 stars

Very nice worker

Very nice worker, Good price, got a lot of cheap additions

November 27, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

That's fantastic, we're glad to hear it :) -Scott

Rated 5 out of 5 stars

Alex was very Clear and confident…

Alex was very Clear and confident really helpful and straightforward instructions

November 26, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Awesome, Samantha, we're chuffed that Alex was concise and easy to understand when breaking everything down for you :) -Scott

Rated 5 out of 5 stars

Alex=Legend

Alex was fantasic, thank you, brilliant service

November 22, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Lynn was very helpful and speedy…

Lynn was very helpful and speedy getting me my new phone sorted, we raced to get it and she was a very knowledgeable and helpful

November 12, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Thanks for this amazing 5⭐ review, Natalie. We really do appreciate you taking the time to send this over! Great work Lynn 🎉 -Jade

Rated 5 out of 5 stars

Lucas!

Amazing service from Lucas, helped up save money on our business account!

Would 100% recommend coming to this store to anyone looking for a new line or upgrade

November 11, 2025
Unprompted review
Three UK - 3Store Hull (King Edward Street) logo

Reply from Three UK - 3Store Hull (King Edward Street)

Thanks for your feedback, Emma, and it's lovely to hear that you enjoyed great customer service from Lucas with your Business account. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Lucas

Lucas, best employee by far

November 10, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Thanks for this amazing 5⭐ review, Kevin. We really do appreciate you taking the time to send this over! Great work Lucas 🎉 -Jade

Rated 5 out of 5 stars

Professional staff excellent service

Professional staff excellent information no pressure and nothing was too much trouble
All questions answered best deal found. Thank you Alex

November 6, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Hey Richard, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Very helpful got what we needed

Very helpful got what we needed

November 6, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Thanks for this amazing 5⭐ review, Gemma. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Good Experience

Very pleasant young man called Lucas very helpful explained everything very clearly and asked if I was happy and understood which I found very reassuring I've used the King Edward Street shop in Hull for quite a few years and the staff there are always pleasant and helpful and you should be very proud of them

November 5, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Thanks for this amazing 5⭐ review, Ellie. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

I’ve been with Three since I moved in…

I’ve been with Three since I moved in to the UK in 2024 and everything has been so easy. The got a really good deal and the connection is always super strong. Customer service has been excellent whenever I reached out. Went abroad twice and never had an issue with the network.
Really happy with the network.

November 4, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Thanks for this amazing 5⭐ review, Santhusha. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Lynn has been an absolute godsend in…

Lynn has been an absolute godsend in helping my dad sort out a new phone. Honesly really appreciate all the advice.

November 4, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Thanks for this fantastic 5⭐ review. We really do appreciate you taking the time to send this over! Great work Lynn 🎉 -Jade

Rated 5 out of 5 stars

Really fantastic staff.

Really fantastic staff.

October 25, 2025
Unprompted review
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Reply from Three UK - 3Store Hull (King Edward Street)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Amazing customer service from Alex

Amazing customer service from Alex, definitely recommend thank you so much a very happy little boy with his new phone.

October 25, 2025
Unprompted review
Three UK - 3Store Hull (King Edward Street) logo

Reply from Three UK - 3Store Hull (King Edward Street)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

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