Iain at 3 st stephens Hull, was amazing helped us alot, he is cheerful and made everything easy for us, really appreciate hia help today Thanks Three and thanks Iain
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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See what reviewers are saying
Samuel was really pleasant and kind to me even though I am a complete techno phobe and I felt completely at ease with the whole process of buying my new phone
Company replied
Jasmine in the three store in hull was so helpful, sorted problems out within 5 minutes and saved me £40 a month, 5 star service
Company replied
Jasmine made mine and my daughter’s experience an absolute joy! She went above and beyond to help us and more. We are very grateful and to Marc also. Jasmine’s customer service was outstanding and we... See more
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Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
167 reviews
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Ebony was great and help me get…
Ebony was great and help me get everything I asked for.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you Cody. We are delighted to hear Ebony helped you so well and made everything easy for you. - VodafoneThree Social Media Team
Absolutely brilliant
Absolutely brilliant, very helpful amazing girls in the three store. Happy customer
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you, Deanna. We’re delighted to hear our team made your visit so positive. Your kind words mean a lot to us.
jasmine at three was amazing
jasmine at three was amazing. she was very friendly and made sure she did the absolute best for us. we are extremely happy
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Love hearing this, Emma 💫 Jasmine’s prompt care and stellar dedication clearly made a massive difference for you. Your lovely praise brings the biggest smiles to our team 🌻
Great staff
Great staff, always very helpful, would recommend every day of the week 👍
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Ian, thanks for taking the time to leave this. We’re glad the team made things easy for you, and we appreciate your 5 ⭐. -Suhaas
In store upgrade
Ebony was very helpful in my enquiry, offering great customer service and very knowledgeable in getting me the best deal
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Simon, we’re thrilled to hear this! 💙 Ebony made everything smooth and hassle-free by helping you get an amazing deal. Thanks for sharing your experience! -Neha
Reply from Three UK - 3Store Hull (St Stephens)
Hi Capricorn, it’s great to hear Iain made such a positive impression with his support 😊 it’s always good to know our team is delivering a smooth and helpful experience. -Shivam
Ebony was very friendly
Ebony was very friendly, efficient, helpful and quick with helping me. Would recommend for anyone needing help.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there, it’s great to hear Ebony was able to support you quickly and make things easy with a smooth experience throughout. We really appreciate you recommending us. -Kishan
Jasmine in the three store in hull was…
Jasmine in the three store in hull was so helpful, sorted problems out within 5 minutes and saved me £40 a month, 5 star service
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Wow, Sarah! It feels incredible to know Jasmine at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
New cheaper contract
Walk into 3 hull store - st Stephens, Ebony - lady behind the desk, very helpful with questions and sorting out a great deal for new sim contract for me when I need to go abroad 🌟
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Lovely, Chris! We absolutely love hearing this. We’re so glad you received the best support from Ebony, and we can’t wait to welcome you back soon! 😉 -Kashish
Very informative
Very informative, very friendly. We were served by sam
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Claire, thank you for sharing this feedback! 😊 We’re thrilled that Sam gave you such a fantastic experience. -Veronica
Samuel was really pleasant and kind to…
Samuel was really pleasant and kind to me even though I am a complete techno phobe and I felt completely at ease with the whole process of buying my new phone
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Walking in unsure and walking out confident is exactly the experience we love creating. Samuel turned what could’ve felt overwhelming into a moment of clarity and comfort. We’re thrilled he made your new‑phone journey feel effortless. Thanks for choosing us and enjoy every moment with your new device, Beverley. -Ashifa
Friendly and helpful staff
Nat was friendly and helpful. She was able to get me set up with a new contract quickly and even managed to find me a slightly better deal than I’d planned to buy online. Thanks for your help :)
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you, Harry! Great to know Nat made everything simple and helped you find an even better deal. -Suhaas
Iain at 3 st stephens Hull
Iain at 3 st stephens Hull, was amazing helped us alot, he is cheerful and made everything easy for us, really appreciate hia help today Thanks Three and thanks Iain
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing this brilliant feedback, Amina! It's wonderful to hear how smoothly everything went and that Iain provided such excellent support throughout the process. -Afaq
He's brilliant
He's brilliant! Nothing was too much trouble for him.
Very patient when I wasn't sure about something.
I'm a very happy customer.
Thankyou
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for your lovely feedback, Julie! We’re so happy that one of our team member made your experience a great one. ✨ -Veronica
Really fast and knowledgeable service
Really fast and knowledgeable service. I walked in having an idea of what I wanted and went away with that. I was not pushed to get extras on top and all possibilities to help me save money were looked into. Very friendly service. Mujahid was so nice and I will be back again when I am ready to sort out a new phone
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Donna, You've just made our day ✨ We’re delighted Mujahid guided you with clear, steady support, helped you land exactly what you had in mind, and explored the best value without adding extras. Looking forward to welcoming you back ✨ -Arvind
Absolutely amazing customer service…
Absolutely amazing customer service from Ebony
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Josh. We’re thrilled to hear you had a great experience with Ebony. Thank you for the review! -Afaq
So very helpful and patient
So very helpful and patient. Can't praise enough. Iain ass manager
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
This is what exceptional care looks like! Kudos to Iain for turning your visit into something special, and we’re delighted it brought you so much joy, Kay. -Ashifa
Ebony was fantastic with aid of Marc…
Ebony was fantastic with aid of Marc the store manager.
Very helpful and pleasant to deal with thank you so very much.
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Ghulam, thanks so much for your kind words 😊 We’re really glad to hear Ebony, along with Marc, made your experience such a positive one. It’s great to know you found the team so helpful and pleasant to deal with. -Neha
Reply from Three UK - 3Store Hull (St Stephens)
Hi Lisa, it’s great to know our team’s expertise made things smooth for you. -Suhaas
I had a great experience with Three…
I had a great experience with Three today. I needed to upgrade my phone. The staff were friendly, helpful and efficient. Natalie, who was the customer advisor who served me, was particularly helpful.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Robert, it’s great to hear how smoothly your visit unfolded today. The team clearly made your upgrade feel effortless, and Natalie’s attentive support and guidance really stood out throughout the process. -Manavata
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