Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... See more
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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See what reviewers are saying
Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... See more
Company replied
Great service from Iain who gave me a superb service than what I was expecting. I got extra because Iain attention to detail and empathetic listening. I had 3 contracts and I was paying a lot of money... See more
Company replied
Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... See more
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Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
245 reviews
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Staff knowledge
Staff knowledge, explained everything throughly and got me the best deal for a trade in upgrade.
June 30, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Immie, that’s brilliant! Our staff really made your day and got you a great deal, and we couldn’t be happier. Thank you for this amazing 5⭐ review! — Three Social Media Team
Ebony and Sam were very friendly and…
Ebony and Sam were very friendly and very helpful. They helped us make the best choices and supported us well when we didn’t understand. :)
June 30, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
This is wonderful to hear, Amelia! It’s great to know Ebony and Sam guided you clearly and helped you choose what suited your needs perfectly. 😊 – Three Social Media Team
Jasmine was so helpful in resolving an…
Jasmine was so helpful in resolving an issue and then promptly went onto sorting out all the families phone contracts. She was really excellent.
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there. We are pleased to hear that Jasmine provided such excellent care by resolving your initial query and efficiently organizing the plans for your entire household. — Three Social Media Team
Sam the Man @ 3
Sam the Man. Amazing service with a smiley face. Asset to the company. Keep up the good work Sam. All the best.
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for the 5⭐ review! We truly appreciate you sharing your experience. It's wonderful to hear Sam provided you with outstanding care. -Neha
Amazing service
The in store welcome was ummmh....TOP OF THE RANGE. Jasmine, the saleslady was so good at taking me through the sale process that she deserves a trophy...Can't say more...I was awe struck. Amazing service delivery
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi, Partson! We’re delighted to hear that the welcome you received in store truly stood out and that Jasmine guided you through everything with such confidence and care. -Prabhjeet
Very friendly and good by muj
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Margaret! It’s wonderful to hear that Muj was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ – Three Social Media Team
Incredibly knowledgeable
Incredibly knowledgeable, friendly and understanding customer needs. Smiled all the way through. Thank you !!!
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Boom 💥 Telisha, your kind praise for our team’s friendly approach and expert care truly brightens our day, and we highly value your excellent feedback 😊 -Arvind
The customer service of three is very…
The customer service of three is very good and to the point. The staff is just there for whatever you ask and your query is they just assist you to the point. The service and everything was very good. Today I and my friend met one of the customer advisor named jasmine, she assisted my friend in the most satisfactory way and provided all the necessary details and advised him.
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That’s brilliant 🌟 Rimsha, we are glad Jasmine and our team provided such prompt, spot-on assistance and shared all the necessary details to resolve everything in the most excellent manner 💛 -Arvind
Great staff great service very helpful
Great staff great service very helpful
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Love this energy 🎉 Matthew. We’re glad our team delivered such attentive and supportive care that left a strong positive impression ✨ -Arvind
New sim/broadband
Came in today due to dealing with broadband issues from another company and the bloke and lady that served me were absoloutly amazing I could not fault them at all, the service was quick and everything was set up within 10 minutes I could not reccomend the two people enough and I hope they have an amazing week.
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Your shout‑out is WOW ✨ Zac. Great to know the team delivered decisive and attentive support, setting everything up with speed while stepping in confidently where you faced issues elsewhere, creating an experience others would be keen to choose 💫 -Arvind
Brilliant service
Walked in as two old people who shouldn’t be allowed mobiles lol
Walked out with new contracts and cheaper too
Everything explained clearly
Thank you
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing this lovely review. We’re so pleased to hear that your visit left you both feeling confident and well looked after. It’s wonderful that the team were able to guide you through everything clearly and help you secure new plans that offer even better value. 😇 -Prabhjeet
Fantastic service from Jasmine today
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Zohaib, really appreciate you sharing this! 😊 Great to hear Jasmine gave you such brilliant service. -Ayesha
I'm very satisfied with the service and excellent service received by the staff
I'm very satisfied with the service which received by the staff today.
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Wonderful to know 🌼 Waruna. We’re glad our team delivered such attentive and supportive care that left a positive experience 💫 -Arvind
Fantastic customer service from Mujahid…
Fantastic customer service from Mujahid in St Stephens. Thanks for the help!
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Oscar, it is fantastic to hear that Mujahid provided such great customer service and help during your visit to our St Stephens store. -Kishan
Very professional and helpful.
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Woohoo 🎉 Andy, we’re thrilled that you received such spot-on and expert care 🌟 -Arvind
Made my day easy
Made my day easy, very quick and helpful with sorting my SIM upgrade
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing your experience, Mathew. It’s wonderful to hear your SIM upgrade was handled so smoothly. We’re happy we could make your day easier. 🙌 -Veronica
I LEARNT A LOT FROM MUJAHID
I LEARNT A LOT FROM MUJAHID, VERY HELPFUL AND PATIENCE
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Wow, Linda! Your review is next level awesome! 🎉 Huge shout out to Mujahid for making it unforgettable. Many thanks 😉 -Kashish
Very helpful very chatty 😊 job was a…
Very helpful very chatty 😊 job was a good un
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Love the energy and feedback, Nicky! Chatty is truly a champ. See you again soon! 😉 -Kashish
Every part of the process was explained…
Every part of the process was explained to me in adequate detail, and the staff were very friendly!
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Fantastic, Connor! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! -Neha
Buying a pay as you go phoneI was not very confident about…
I was not very confident about purchasing / setting up a Smartphone. I needn't have worried. The Three store assistance, Sam, couldn't have been more helpful. He not only talked me through the process step by step but also set the phone up for me. Top notch service and less than a hour later I am able to write this review. Thanks again!
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Ian, we’re really pleased Sam was able to guide you through the purchase and setup of your new phone. It’s great to know you left feeling confident and ready to use it. -Ayesha
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