Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL... See more
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Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble. We are new to the area and Iain ga... See more
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Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and... See more
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My experience changing over my phone and starting a new plan has been excellent, Mark could not have been any more helpful than he gas been ,excellent serially round ,many thanks m webb
Company replied
Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
215 reviews
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Excellent customer service. Thanks xx
Excellent customer service. Professional. Big help. Thanks xx
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That's great to hear, Kin -Maxine
I came into the shop and was very…
I came into the shop and was very pleased with the assistant who showed me all about the Reuter and he was very helpful
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Paul, it’s wonderful to know your visit was positive and handled with care. Thank you for the amazing review. -Neha
Great service and help from jasmine
Great service and help from jasmine
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for this fantastic 5 ⭐ review, Katie! We absolutely love hearing this. A huge shoutout to Jasmine for being so helpful! Hope you have a wonderful day! 😊 -Kashish
Excellent service and information…
Excellent service and information totally satisfied and would totally reconend .
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
We’re grateful to know you’re totally satisfied with the service and information you received, Caroline. Thanks so much for the 5⭐ review, and have a wonderful day! 😇 -Ayesha
Reply from Three UK - 3Store Hull (St Stephens)
Hey there! That’s brilliant! We’re so happy to know you received the best help from us. We’re always glad to support our customers, and we appreciate your 5⭐ review! -Ayesha
Reply from Three UK - 3Store Hull (St Stephens)
Hey Jing, that’s wonderful! We’re thrilled that Clare made everything seamless for you. Thank you so much for the amazing 5⭐ review! -Veronica
Great service in store
Great service in store, always help with any problems and offer me the best deals to accomadate me. Thank you jasmine for helping me today!
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
we're glad to hear you had a great experience with Jasmine. It's awesome that you can always rely on a visit to the store to get the help you need! 🙌 -Kashish
Always an absolute pleasure to shop in…
Always an absolute pleasure to shop in store at this branch - both times I’ve needed the help the staff have been amazing. Today, Natalie has been helpful, professional and friendly - making the purchase easy and a pleasure to shop here. Thank you :)
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Absolute brilliant service really…
Absolute brilliant service really helpful staff great experience
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That’s fantastic, James! We’re thrilled to hear that our team provided outstanding support. Delivering excellence in every experience is always our top priority. -Manavata
Great customer service
Great customer service, everything explained clearly by Mark
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
John, your words spotlight Mark's dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind
Jasmine was great in helping me today…
Jasmine was great in helping me today to get some new devices sorted, thank you for your help!
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there, we're happy Jasmine made your experience easy and enjoyable. Thank you so much for the 5 ⭐ review! -Suhaas
Helpful and clear
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Paul, thanks for the 5 ⭐ rating. We’re glad your experience was straightforward and easy to understand. We appreciate you choosing Three and sharing your experience. -Kishan
Sam 👍
Sam was very helpful and thorough in sorting out all three of my contracts today, ensuring I wasn’t overpaying unnecessarily. He went through everything nice and clear and took the time to provide excellent customer service! Even when I was going backwards and forwards between phones.
Thanks for everything Sam!
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Sabina gave me an excellent service
Sabina gave me an excellent service. She is very knowledgable and if in doubt always ask. I can’t recommend highly enough. Thank you Sabina. You are a credit to Three.
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Dianne, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
New phone and SIM
Got a new phone and a new sim for my partner today by Mark, been absolutely brilliant and very clear with the process, will definitely come back again thank you :)
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
We hope your partner loves their new phone, Georgina :) We're happy that Mark made it an easy process to buy -Scott
Staff were extremely helpful and…
Staff were extremely helpful and pleasant, sorted out all my problems
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Alison, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Excellent friendly service
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Christine, we’re pleased we could provide what you were looking for. Thank you for taking the time to share your feedback. Wishing you a fantastic day. -Arvind
Reply from Three UK - 3Store Hull (St Stephens)
Fantastic, Sara :) We're glad to hear it -Scott
The interaction with Sam for all the…
The interaction with Sam for all the services required was excellant.I asked so many questions and was given very good advice,all the problems where sorted out quickly.I felt very comfortable with the staff,and would recommend 3 for all services related to phone/internet
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Their store colleague Sam was extremely…
Their store colleague Sam was extremely lovely and helpful, making sure I got their best deals!
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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