Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL... See more
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Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble. We are new to the area and Iain ga... See more
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Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and... See more
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My experience changing over my phone and starting a new plan has been excellent, Mark could not have been any more helpful than he gas been ,excellent serially round ,many thanks m webb
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Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
215 reviews
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Jasmine provided a great service and…
Jasmine provided a great service and made my time at the three store great she was friendly and kind and got my problem sorted quickly. As the store was quite quiet the team was very talkative and made me feel so comfortable. Ebony, Iain, Mark and Muj were all so friendly and made the experience great. (As it was Valentine’s Day I really felt the love)
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Aw, Mujtaba! This is such a heart warming note! 💕 Jasmine made everything feel smooth and uplifting, while the rest of the team brought a vibe full of warmth and energy. Happy Valentine’s Day 💗 Here’s to keeping that spirit alive all year round! 🌟 -Kashish
Mujahid was brilliant in using his…
Mujahid was brilliant in using his knowledge and time to sort a solution to our requirements
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
From expert insight to the right solution, Mujahid truly made it happen. We’re thrilled he could take the time to meet your needs so perfectly, Kathryn! -Ashifa
Happy with my service today from…
Happy with my service today from jasmine, very friendly and professional
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello there, we’re glad Jasmine offered such supportive and professional care. Your kind words mean a lot to us. -Suhaas
Very co-operative staff.
Very co-operative staff.
Jasmine and Ebony at st. Stephens assisted me really well.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Wow, 🎉 Hashim! We’re delighted to hear that Jasmine and Ebony at St. Stephens gave you such great assistance. Enjoy your day! 🥰 -Kashish
Very helpful and nice Jasmin supported…
Very helpful and nice Jasmin supported me
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Elaine, thank you for your glowing review. It’s wonderful to hear Jasmin provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet
Its the best help ive ever had
Its the best help ive ever had, Marc and Iain were very helpful
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
John, your feedback fills us with joy! 🌟 We're delighted to hear that Marc and Iain made your experience seamless. Have an amazing day ahead! -Afaq
Helped me with transfer from phone to…
Helped me with transfer from phone to phone really big help
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Ben, thank you for your wonderful feedback! 🎉 We’re happy you enjoyed our services, and we’re always here to help. ☺️ -Kashish
Thank you Iain!
The Assistant Manager, Iain (i think thats how his name is spelt), was fantastic!! i had my old phone stolen and he helped me get a brand new phone without any hassle at all. He is a real asset to the business and a top guy! Thank you so much!!
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Emily! It is brilliant to hear how Iain looked after you and made the process of getting back up and running with a new phone so trouble-free, as we really value having such dedicated people on our team. -Kishan
Reply from Three UK - 3Store Hull (St Stephens)
Thanks a ton for this review, Alan! Iain’s great service truly made this an excellent experience! 🥰 -Kashish
Amazing ebony and Marc sorted me out…
Amazing ebony and Marc sorted me out transfered my data and I left happy
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Maureen, your experience is truly a gift ☺️. Ebony and Marc excel at turning challenges into something effortless. Your words aren’t just feedback , they remind us why we love doing what we do. -Ashifa
Spent time understanding what I wanted
Spent time understanding what I wanted
Managed to get very good deals
Helpful and cheerful
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Aww Nicola, you’ve made our day! Knowing you felt listened to, supported, and walked away with great deals means everything to us. Here’s to a day full of little joys! 💙 -Ayesha
Natalie was very helpful and sorted all…
Natalie was very helpful and sorted all my problems there and then 👍🏻
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Harry, you've made us smile! Natalie's thoughtful approach made the experience stand out in the best way. Have an amazing day! -Afaq
Natalie was lovely with getting our new…
Natalie was lovely with getting our new phones very patient and welcoming
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Lovely to hear Natalie did a great job, Nevaeh! Providing the best service is always our priority. 😉 -Kashish
Reply from Three UK - 3Store Hull (St Stephens)
Thanks a ton for the review, Stephen! We absolutely love hearing this. Hope you have a wonderful day. 😊 -Prabhjeet
Iain was extremely helpful to someone…
Iain was extremely helpful to someone who doesn’t understand phones very well
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Clare and Marc gave exceptional…
Clare and Marc gave exceptional service!!!
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Mr. Shelton, we’re so pleased to hear your experience was exceptional. Clare and Marc will be delighted to know their service made such a positive impact 😊🌟 -Shivam
Excellent service by mark st Stephens…
Excellent service by mark st Stephens hull
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Joan, your 5⭐ review made us smile! We’re so happy you had an excellent experience, and we wish you a fantastic day ahead 🤗 -Ayesha
Great sale person
Great sale person. Very helpful . Very knowledgeable .
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
What a sweet 5 star rating, Georgia! Our team is truly exceptional, and we’re so happy to know they made everything right for you. Thank you! ☺️ -Kashish
Reply from Three UK - 3Store Hull (St Stephens)
That’s superb, Alan! It’s wonderful to know Sam was able to resolve your issue quickly. Thanks for sharing this with us! 🌟 -Ayesha
Much needed phone update
My Granddaughter took me into 3 in Saint Stephen’s Hull earlier today to enquire about a new phone. Clare the young lady assistant couldn’t have been more helpful.
Pleasant, good advice, not pushy at all. It was all so easy I unexpectedly purchased my phone today. Clare transferred all my details from my old phone while we went for lunch and contacted us when it was ready. Excellent service l round. Thank you Clare
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
We truly appreciate your generous feedback, Heather 💙. It’s wonderful to know Clare provided such attentive support and made the whole process feel effortless. -Shivam
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