Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL... See more
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble. We are new to the area and Iain ga... See more
Company replied
Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and... See more
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My experience changing over my phone and starting a new plan has been excellent, Mark could not have been any more helpful than he gas been ,excellent serially round ,many thanks m webb
Company replied
Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
215 reviews
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Reply from Three UK - 3Store Hull (St Stephens)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great
Great. Was very well informed every step of the way.
Came away happy.
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Ebony was fantastic very helpful thank…
Ebony was fantastic very helpful thank you
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Raymond, it’s fantastic to hear how Ebony made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Friendly
Friendly, approachable and knowledgeable. Great adviser thank you Ebony
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for your feedback, Janice, and it's lovely to hear that you enjoyed great customer service from Ebony. We appreciate you taking the time to share this with us. -Michael
My experience was great
My experience was great. Sam is a very good costumer advisor. A good man in his job. He helped me a lot
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello, Croitoru. We’re delighted to hear Sam provided such attentive guidance and made sure you felt fully supported throughout your visit. Your feedback is greatly appreciated. 🥰 -Prabhjeet
Excellent customer service from Sabrina…
Excellent customer service from Sabrina and Mujahid
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Halima! Thanks for your feedback, Sabrina and Mujahid always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish
Reply from Three UK - 3Store Hull (St Stephens)
We’re thrilled to hear this! 🌼 Our team will be delighted to know they made your experience shine. Thanks for letting us know, it truly means a lot to us, Tracey! 🥰 -Kashish
Be mind ful of scammers in future
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey.
Indeed, it's always best to be vigilant. Thanks for the review. -Pete
Reply from Three UK - 3Store Hull (St Stephens)
Amazing, Chris! We’re pleased to know everything was handled smoothly and met your expectations. Thank you for your kind words! ☺️ -Prabhjeet
Jasmine in hull
Jasmine was very good and sorted me with my account and then my wife with her new phone,a credit to your company
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Wow! 🎉 That’s fantastic to hear. We’re so glad you felt comfortable with our service from Jasmine. Thank you for sharing, helping our customers is always our pleasure! 😄 Enjoy your new phone! 🥰 -Kashish
Sam at St Stephens
Sam at the 3 St. Stephens store was fantastic. Very thorough and professional. Helped us arrange 2 new sim plans and 2 new handsets with phone trade in as well. Great service!
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Nick, it’s fantastic to hear how brilliantly Sam supported you. His dedication clearly made your visit seamless and stress free. Thanks for sharing such motivating feedback, it truly lifts our team 😊 -Manavata
Good Service
Went through each phone option. Very patient as undecided which to get. Very helpful throughout.
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Super amazing time
Everyone was extremely supportive and helpful. We had Sam he was super helpful he explained everything clearly, and made my time here fun. I couldn't recommend this place enough Everyone is very knowledgeable.
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Jack, you’re amazing! We’re thrilled you had such a great time with us. Sam will be buzzing when he hears your kind words. Thank you for the glowing recommendation! -Ayesha
Mujahid treat me with great respect ran…
Mujahid treat me with great respect ran through everything really well land clearly and was easy to deal with made my experience very easy very happy with my service
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Boom 💥 Reviews like yours make our day! We’re thrilled that Mujahid provided such supportive and clear guidance, making your visit memorable. Thanks for sharing your lovely experience with us, Reece 🌟 -Arvind
I am very happy with the service and my…
I am very happy with the service and my customer advisor sam, who gave me good information and led me to the best offer for myself. I will recommend based on my experience
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Smart advice combined with great value. We’re delighted that Sam enhanced your experience, Liudmila, and secured a deal truly worth recommending. -Ashifa
The staff have been brilliant and…
The staff have been brilliant and really helpful since it’s my first time sorting out my Wi-Fi in my new first flat. So friendly and made me feel welcome
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Ellie, we’re delighted our supportive staff helped make your Wi‑Fi setup in your new flat feel easy and welcoming. Your kind words mean a lot. -Suhaas
Reply from Three UK - 3Store Hull (St Stephens)
Hi Lisa, we’re delighted you found the support so positive and attentive. Thank you for sharing your valuable feedback. -Suhaas
Very quick easy service
Very quick easy service, the rep was very helpful explained all options
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing your experience, Lee! We’re delighted to hear that our team made everything feel smooth and effortless for you. Your feedback truly inspires us to keep delivering exceptional service. -Manavata
Very quick and helpful staff members
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Lindsey, it’s wonderful to hear our staff offered quick and attentive help. We appreciate your 5⭐ review and are glad you had a great experience! -Suhaas
Reply from Three UK - 3Store Hull (St Stephens)
Thanks a ton, Fin! 🎉 We’re so glad everything went perfectly with Jasmine’s help, and we can’t wait to welcome you back again! 🥰 -Kashish
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