Winnie was absolutley amazing, she talked us through everything and all our best options, and absolute credit to your team x
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Winnie was an amazing rep. She was very welcoming and supportive. She was very receptive, listening and provided insight to all our queries. Also suggesting suitable products from Three UK. She was aw... See more
Company replied
Both ladies were so friendly and helpful, really knowledgeable and recommending the best thing for my needs, price range and what was currently on offer too. Quick and simple service with everything e... See more
Company replied
Winnie was super friendly and helpful with my upgrade. She didn’t push excessive products on me which is always great when going into a phone shop as some people push all sorts of crap at you. She was... See more
Company replied
Company details
About Three UK - 3Store Ipswich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Tavern Street, IP1 3AG, Ipswich, Midlands, United Kingdom
- 01473214003
4.8
Excellent
43 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Winnie was absolutley amazing
Winnie was absolutley amazing, she talked us through everything and all our best options, and absolute credit to your team x
May 24, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Hayley, this is wonderful to read. We’re happy Winnie talked you through everything and helped you feel confident in your choices. -Ayesha
Very happy with service very helpful…
Very happy with service very helpful thank you charlie
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Ben, we’re so happy to know you received the best help from Charlie! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha
Amazing team in ipswich
Joana was amazing sorted me a very good deal for the new samsung phone. Amazing service and help from all the staff at ipswich. Thank you all
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Great to know Joana helped you secure a brilliant deal, with the Ipswich team making the experience a smooth one—thanks, Claudia. -Shivam
Jo and winnie were very helpful and…
Jo and winnie were very helpful and friendly.
Very happy with the service
Thank you 😊
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Geoffrey, it’s great to hear your visit went so smoothly. Jo and Winnie’s friendly approach and supportive service clearly made a strong impact, and it’s wonderful to know you left feeling so pleased with the experience. -Manavata
Reply from Three UK - 3Store Ipswich
Hey Corneliu, Winnie truly rocked it! We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Reply from Three UK - 3Store Ipswich
Maria, it’s wonderful to hear that your experience left such a strong impression. -Manavata
Joana was lovely
Joana was lovely, helped me upgrade my SIM. Great customer service!
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Adrian, it’s wonderful to hear your visit went so smoothly. Joana will be delighted to know her support made your upgrade quick and stress‑free. We truly appreciate you sharing such uplifting feedback. -Manavata
Very nice and cheerful consultant.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Viktors, it’s great to hear your visit was met with such uplifting support. Knowing the consultant brought both warmth and positivity to your experience truly means a lot. -Manavata
winnie was amazing and friendly
winnie was amazing and friendly! she upgraded and set up my phone
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Beverley, we’re thrilled to hear this! 💙 Winnie made everything smooth and hassle free with the upgrade and phone setup. Thanks for sharing your experience! -Neha
Winnie was an amazing rep
Winnie was an amazing rep. She was very welcoming and supportive. She was very receptive, listening and provided insight to all our queries. Also suggesting suitable products from Three UK. She was awesome
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Gifty, you’ve truly made our day ✨ We’re so glad to hear that Winnie offered such excellent support during your visit. Their friendly approach, clear guidance, and strong product knowledge really shone through 💙 Sending plenty of good vibes your way ❤️ -Arvind
Excellent service
The person that I spoke to regarding My Broadband & options available was very helpful & very polite, I didn’t feel rushed or pressured in anyway, I went to the shop on Ipswich & I saw on His name tag that His name is Charlie, excellent customer skills.
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thank you for sharing this wonderful feedback, Darren. It’s great to hear that Charlie provided clear guidance and created such a supportive experience. Hope to see you again soon! -Afaq
Amazing service from Winnie
Came in because my phone was playing up cause i downloaded a bad app on my phone. Came in saw Winnie, asked me to sit and helped me out with mu phone. She gave me tips on what to and not to download. Wish i vould take her home with me.
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Christine, we’re pleased Winnie’s patience and advice made things easier for you. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Suhaas
Daisy was amazing very helpful
Daisy was amazing very helpful! 5 star definitely
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Ana, we’re thrilled that Daisy delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Fantastic service and wonderful people
Fantastic service and wonderful people
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Wow, we absolutely love hearing this, David! Thank you for the wonderful 5 ⭐ review. -Suhaas
Daisy & Winnie were very helpful and…
Daisy & Winnie were very helpful and changed my work sim to my personal eSIM and kept all the contacts on my phone.
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thank you for the great shout‑out, Tom! Daisy and Winnie's dedication truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
Charlie was extremely helpful and…
Charlie was extremely helpful and helped me find the best deal for me. I got a better deal than I thought. A credit to your company
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Charloe, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Temp store manager from Ipswich nakita
Temp store manager from Ipswich nakita
Absolutely legend
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Ben, we love it! We're glad to know the store manager delivered such an exceptional experience, ensuring 5 ⭐ service. Thank you for your great review. -Ashifa
We went to the shop in Ipswich Town…
We went to the shop in Ipswich Town centre,Charlie the shop assistant was very helpful , worked out what was best for both my wife and myself. Explained things very well . We felt we got the phone deals best for us and our phone needs Thanks very much
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Kevin! Thank you for sharing your experience 🎉 Charlie was fantastic in supporting you and your wife throughout your visit, and it’s wonderful to hear you walked away with a deal that fit exactly what you both were looking for. Feedback like yours motivates us every day 💗 -Neha
Charlie provided an excellent service
Charlie provided an excellent service, talking us through the process and offering all additional services/extras
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Emily! Thank you for sharing this! It’s wonderful to hear how clearly Charlie guided you through everything and made sure you had all the information you needed. Wishing you a wonderful day! -Afaq
Reply from Three UK - 3Store Ipswich
Hi Kira, it’s brilliant to know our team provided such a warm and kind experience for you. -Kishan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.