Had a great experience at three. Was coming in after being recommended by one of my friends and saw winnie. Was early and tge first customer for her. Was greated with a welcoming smile she sat me down... See more
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Charlie was amazing, he tried his hardest to fix the issue on my phone where the microphone wasn't working, in the end I ended up purchasing a new one as we couldn't get it resolved. But I could te... See more
Company replied
Couldn't have asked for any better. Went in to the three store cause i was having issuies with my phone and wanted to see what my next steps would be. Honestly did thibk i would leave with a new phobe... See more
Company replied
Very helpful and knowledgeable. Found me great deals and set it all up for me. A very pleasant experience. Thank you Charlie!
Company replied
Company details
About Three UK - 3Store Ipswich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Tavern Street, IP1 3AG, Ipswich, Midlands, United Kingdom
- 01473214003
4.8
Excellent
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Charlie and Winnie were a great!
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Mason! Charlie and Winnie really nailed it! We’re over the moon to know they made everything easier for you. Thanks for letting us know how amazing they were. We can’t wait to welcome you back soon! ☺️ -Kashish
Winnie was very nice and helpful for…
Winnie was very nice and helpful for me.
Thank you for that.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thanks, Aniko! 🎉 Great to hear Winnie gave you such positive support. We really appreciate your 5 ⭐ feedback and kind words. -Kishan
Great customer service really…
Great customer service really knowledgeable and helpful
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Ben, it’s good to hear that you had a positive experience with our team. We aim to provide clear and expert support, so we're glad we could help. Thank you for choosing us and for the 5 ⭐ review. -Kishan
Reply from Three UK - 3Store Ipswich
Hey Ricardo, we’re happy to hear that you had an amazing experience with us. Thank you so much for the 5⭐ review! -Neha
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff.
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great service
Came into store and they sorted me out a really good deal.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Mark! We’re really happy to see this has been your experience. Thank you for this lovely 5 ⭐ review! Hope you have a wonderful day 😄 -Ayesha
Great service helpful staff
Charlie was outstanding and very helpful and full of knowledge when upgrading my phone explained everything I needed to know 10/10 service thank you
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
That's wonderful, Miss Banthorpe, we're delighted Charlie showed you exemplary service :) Thanks for a great review -Scott
Great help from the staff
Gave me a good deal and were very helpful!
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Fantastic, Owen! Thank you for an awesome review :) -Scott
Professional
Professional, kind service. I was happy to get here and solve my problems quickly. No any issues
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Both ladies were so friendly and…
Both ladies were so friendly and helpful, really knowledgeable and recommending the best thing for my needs, price range and what was currently on offer too. Quick and simple service with everything explained and lovely to have a little gossip with too.
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Thanks for your feedback, Kirsty, and it's lovely to hear that you enjoyed great customer service from the team during your recent purchase. We appreciate you taking the time to share this with us. -Michael
super friendly and helpful
Winnie was super friendly and helpful with my upgrade. She didn’t push excessive products on me which is always great when going into a phone shop as some people push all sorts of crap at you. She was speedy, knowledgable and got me a great deal
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
I was served by Daisy who was very…
I was served by Daisy who was very patient in setting up my phone for me especially when there was a problem in removing the sim from my old phone.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
That's fantastic, Hughes. We're glad Daisy gave you the time you needed :) Thank you for the review -Scott
Friendly and knowledgeable service.
Friendly and knowledgeable service.
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Great experience and great service from…
Great experience and great service from Winnie. Helped me get a great deal and save on my monthly payments. Polite throughout the whole process and felt I was in good hands
October 28, 2025
Unprompted review
Reply from Three UK - 3Store Ipswich
Thanks for this amazing 5⭐ review, Osman. We really do appreciate you taking the time to send this over! Well done Winnie 🎉 -Jade
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