Had a great experience at three. Was coming in after being recommended by one of my friends and saw winnie. Was early and tge first customer for her. Was greated with a welcoming smile she sat me down... See more
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Charlie was amazing, he tried his hardest to fix the issue on my phone where the microphone wasn't working, in the end I ended up purchasing a new one as we couldn't get it resolved. But I could te... See more
Company replied
Couldn't have asked for any better. Went in to the three store cause i was having issuies with my phone and wanted to see what my next steps would be. Honestly did thibk i would leave with a new phobe... See more
Company replied
Very helpful and knowledgeable. Found me great deals and set it all up for me. A very pleasant experience. Thank you Charlie!
Company replied
Company details
About Three UK - 3Store Ipswich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Tavern Street, IP1 3AG, Ipswich, Midlands, United Kingdom
- 01473214003
4.8
Excellent
55 reviews
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winnie was amazing and friendly
winnie was amazing and friendly! she upgraded and set up my phone
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Beverley, we’re thrilled to hear this! 💙 Winnie made everything smooth and hassle free with the upgrade and phone setup. Thanks for sharing your experience! -Neha
Winnie was an amazing rep
Winnie was an amazing rep. She was very welcoming and supportive. She was very receptive, listening and provided insight to all our queries. Also suggesting suitable products from Three UK. She was awesome
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Gifty, you’ve truly made our day ✨ We’re so glad to hear that Winnie offered such excellent support during your visit. Their friendly approach, clear guidance, and strong product knowledge really shone through 💙 Sending plenty of good vibes your way ❤️ -Arvind
Excellent service
The person that I spoke to regarding My Broadband & options available was very helpful & very polite, I didn’t feel rushed or pressured in anyway, I went to the shop on Ipswich & I saw on His name tag that His name is Charlie, excellent customer skills.
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thank you for sharing this wonderful feedback, Darren. It’s great to hear that Charlie provided clear guidance and created such a supportive experience. Hope to see you again soon! -Afaq
Amazing service from Winnie
Came in because my phone was playing up cause i downloaded a bad app on my phone. Came in saw Winnie, asked me to sit and helped me out with mu phone. She gave me tips on what to and not to download. Wish i vould take her home with me.
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Christine, we’re pleased Winnie’s patience and advice made things easier for you. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Suhaas
Daisy was amazing very helpful
Daisy was amazing very helpful! 5 star definitely
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Ana, we’re thrilled that Daisy delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Fantastic service and wonderful people
Fantastic service and wonderful people
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Wow, we absolutely love hearing this, David! Thank you for the wonderful 5 ⭐ review. -Suhaas
Daisy & Winnie were very helpful and…
Daisy & Winnie were very helpful and changed my work sim to my personal eSIM and kept all the contacts on my phone.
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thank you for the great shout‑out, Tom! Daisy and Winnie's dedication truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
Charlie was extremely helpful and…
Charlie was extremely helpful and helped me find the best deal for me. I got a better deal than I thought. A credit to your company
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Charloe, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Temp store manager from Ipswich nakita
Temp store manager from Ipswich nakita
Absolutely legend
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Ben, we love it! We're glad to know the store manager delivered such an exceptional experience, ensuring 5 ⭐ service. Thank you for your great review. -Ashifa
We went to the shop in Ipswich Town…
We went to the shop in Ipswich Town centre,Charlie the shop assistant was very helpful , worked out what was best for both my wife and myself. Explained things very well . We felt we got the phone deals best for us and our phone needs Thanks very much
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Kevin! Thank you for sharing your experience 🎉 Charlie was fantastic in supporting you and your wife throughout your visit, and it’s wonderful to hear you walked away with a deal that fit exactly what you both were looking for. Feedback like yours motivates us every day 💗 -Neha
Charlie provided an excellent service
Charlie provided an excellent service, talking us through the process and offering all additional services/extras
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Emily! Thank you for sharing this! It’s wonderful to hear how clearly Charlie guided you through everything and made sure you had all the information you needed. Wishing you a wonderful day! -Afaq
Reply from Three UK - 3Store Ipswich
Hi Kira, it’s brilliant to know our team provided such a warm and kind experience for you. -Kishan
Reply from Three UK - 3Store Ipswich
Hi Charles! It’s brilliant to know that our team made such a positive impression. We appreciate you taking a moment to post this. Thanks for being with us. -Kishan
Reply from Three UK - 3Store Ipswich
Thanks for the awesome review! 🎉 It is brilliant to hear that you had such a great experience. We truly appreciate your support. 😊 -Prabhjeet
Winnie was so helpful and professional
Winnie was so helpful and professional. Efficient and polite. Will come back again.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
We love hearing this, Nik! 💐 It’s great to know Winnie was able to support you so well. May your day be filled with peace and joy, and we’ll be happy to welcome you back again! -Ayesha
Winnie a fantastic help
Winnie a fantastic help - so clear, helpful!
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thank you for sharing your review, Andrew. It’s wonderful to know Winnie supported you so well 😊 -Shivam
Daisy was amazing
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Lillian, thank you for the lovely 5⭐ review! We’re so happy Daisy was able to give you all the help and support you needed. Wishing you a wonderful day 😊 -Ayesha
She is very kind and helpful for us
She is very kind and helpful for us
Thank you very much winnie .appreciate it.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
You’ve just made our day ✨ A big shoutout to Winnie for making your experience amazing. Wishing you an incredible day, Zohaib 🎉 -Arvind
Today I arrived at three and Miss…
Today I arrived at three and Miss Winnie helped me a lot and they completed my work properly, and I’m very satisfied with them
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great customer service
Winnie was fun and approachable also really helpful for our many questions.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
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