Three UK - 3Store Kettering Reviews 

124
•
TrustScore 5 out of 5

4.9

4 Gold Street, NN16 8JA Kettering, Midlands, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bougted sumsung s 26 ultra from 3 store in kettering .the store manager qnd mr vol was found such Amazing coustomer services .i am very happy of there services .which them good luck

Company replied

Rated 5 out of 5 stars

I Happy with 3 mobile service for last 15 years. Jamie Assistant manager is very professional and helpful. I believe Jamie is an asset for the company. I wish all the best and succ... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with jay today, he was extremely helpful and managed to sort all our issues. Not only did he do a great job explaining everything but we also had a nice laugh during the process... See more

Company replied

Rated 4 out of 5 stars

I was came here for a broadband enquiry. I feel so comfortable and the member who really helped me. She explained everything clearly. ELENA was so really helpful to make it happens.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kettering

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 Gold Street, NN16 8JA, Kettering, Midlands, United Kingdom

  • 01536525166

4.9

Excellent

TrustScore 5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(124)

33,970 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WERE Good staff.THANKS DAN

March 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

That’s what great service looks like! Huge shout‑out to Dan for making your visit special, and we’re even happier knowing it meant so much to you, Manole. -Ashifa

Rated 5 out of 5 stars

Contract Renewal

My husband I went into our local Three Store to renew our phone contracts and were assisted by Dan. Dan was very knowledgeable about the Three products and explained very clearly what would work best for us. He was very helpful and friendly - job done Well done Dan!

March 2, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Janet, thank you for sharing such a standout experience. It’s wonderful to hear how Dan guided you and your husband with clarity, confidence, and genuine care. His expertise and personable approach clearly turned a routine renewal into something smooth and reassuring. -Manavata

Rated 5 out of 5 stars

Dan gave us very good deal and very…

Dan gave us very good deal and very good customer service, happy client

February 26, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks for sharing your experience, Precious 😊 We're pleased to hear Dan was able to guide you through the options and help you secure the right deal. Have a lovely day 💙 -Arvind

Rated 5 out of 5 stars

As usual excellent service

As usual excellent service. Best deals. Brilliant. Thankyou India & Jamie

February 25, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thank you so much for the fantastic 5⭐ feedback, Gavin! It’s wonderful to hear that India and Jamie made everything smooth and ensured you had a positive experience. -Afaq

Rated 5 out of 5 stars

Dan good 🤩🤩

Dan good 🤩🤩. Very heplful 🥹

February 24, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Lovely, Ngoc! We absolutely love hearing this. We’re so happy to know you received the best help from Dan. Thanks for this fantastic 5 ⭐ review! ☺️ -Kashish

Rated 5 out of 5 stars

Dan was extremely helpful and gave a…

Dan was extremely helpful and gave a fantastic service. Very much appreciated.

February 17, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Audrie, it’s great to hear that Dan made the process quick and easy for you. Thanks for the awesome 5⭐ review! -Afaq

Rated 5 out of 5 stars

Super service from Dan Jamie and Ishy

Super service from Dan Jamie and Ishy. Will be back

February 16, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi Jane, we’re pleased Dan, Jamie, and Ishy provided caring assistance and a welcoming approach. Your feedback means a lot. -Suhaas

Rated 5 out of 5 stars

Great experience

Great experience, thank you Elena

February 12, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

What a sweet 5 ⭐ rating, Alexandru! Elena is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish

Rated 5 out of 5 stars

Jamie was so helpful he assisted me

Jamie was so helpful he assisted me. I liked his service. Thank you

February 12, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Pamela, that’s brilliant! We’re thrilled Jamie made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Perfect

Good customer service.

February 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Dan was a great help and helped me…

Dan was a great help and helped me renew my contract and phone for a great price! Thanks for your help today

February 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

A smooth upgrade, brilliant value, and service that shines. Dan delivered an experience worth celebrating, Charli. Thanks for sharing the love. -Ashifa

Rated 5 out of 5 stars

Very good service

Very good service , upgraded my account to new phone. Dan was very patient and explained to me everything in deep detail. I will be definitely coming back

February 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Brett, what a fantastic upgrade journey! 🚀 With Dan’s thoughtful support, a routine switch became something special. We’re happy you left confident with your new device, and we’re sure you’ll enjoy your new handset. We’re already excited to see you again soon! 🎉 -Ashifa

Rated 5 out of 5 stars

Sim contract

India was really helpful

February 5, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Aw, we’re so glad India gave you the best support, Joepaul! Big thanks from our side. 😄 -Kashish

Rated 5 out of 5 stars

Great time with customers

February 4, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi Star, it’s good to know you enjoyed your interaction with our team. We’re glad we could make your visit such a pleasant one. -Kishan

Rated 5 out of 5 stars

Dan and Ishy

Dan and Ishy, very nice people to relate with. I was attended very fast and quick. Everything/contract understood well. Nice team.

February 3, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Johnson, that's fabulous 😊 We're thrilled that Dan and Ishy provided such supportive and clear guidance. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

Top customer service

Dan and Elena are really great. They are really customer focused, great people skills and able to provide the best for the customers! That's why I keep coming back.

February 1, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Dan was very polite

Dan was very polite and managed to save me money on my monthly payments because I was self employed

January 27, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Pirooz, thanks for sharing! Dan’s politeness and support made things better for you. That’s the kind of care we love to see. 🌻 -Ayesha

Rated 5 out of 5 stars

Ishy and Elena were very helpful and…

Ishy and Elena were very helpful and patient with us during our visit to their store

January 25, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

You've just made our day, Araba ✨ A huge shoutout to Ishy and Elena for making your visit memorable and ensuring you received exceptional service. Wishing you a fantastic day 🎉 -Neha

Rated 5 out of 5 stars

Exceptional service l received from…

Exceptional service l received from India and Dan

January 21, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

What a fantastic message, Gift! 😊 India and Dan will be over the moon to hear how much you appreciated their help. 🌟 -Veronica

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look