Three UK - 3Store Kettering Reviews 

110
TrustScore 5 out of 5

4.9

4 Gold Street, NN16 8JA Kettering, Midlands, GB


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Rated 5 out of 5 stars

Great service from Brad and Val extremely helpful with helping me cancel contracts I didn’t know I had and saving me money, also helping me upgrade my contract to save money! Would definitely recommen... See more

Company replied

Rated 5 out of 5 stars

Valentin from Kettering store is a great worker, really helpful , understands you well , calm persona, solves your problems , talks you through the process

Company replied

Rated 5 out of 5 stars

Elena was very helpful with reducing the costs on my devices. Both Jamie and Elena were very helpful I'm sorting out all the problems my dad had with his phone and transferring the data to the new p... See more

Company replied

Rated 4 out of 5 stars

I was came here for a broadband enquiry. I feel so comfortable and the member who really helped me. She explained everything clearly. ELENA was so really helpful to make it happens.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kettering

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 Gold Street, NN16 8JA, Kettering, Midlands, United Kingdom

  • 01536525166

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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4.9

All reviews

(110)

29,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Dan and Ishy

Dan and Ishy, very nice people to relate with. I was attended very fast and quick. Everything/contract understood well. Nice team.

February 3, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Johnson, that's fabulous 😊 We're thrilled that Dan and Ishy provided such supportive and clear guidance. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

Top customer service

Dan and Elena are really great. They are really customer focused, great people skills and able to provide the best for the customers! That's why I keep coming back.

February 1, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Dan was very polite

Dan was very polite and managed to save me money on my monthly payments because I was self employed

January 27, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Pirooz, thanks for sharing! Dan’s politeness and support made things better for you. That’s the kind of care we love to see. 🌻 -Ayesha

Rated 5 out of 5 stars

Ishy and Elena were very helpful and…

Ishy and Elena were very helpful and patient with us during our visit to their store

January 25, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

You've just made our day, Araba ✨ A huge shoutout to Ishy and Elena for making your visit memorable and ensuring you received exceptional service. Wishing you a fantastic day 🎉 -Neha

Rated 5 out of 5 stars

Exceptional service l received from…

Exceptional service l received from India and Dan

January 21, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

What a fantastic message, Gift! 😊 India and Dan will be over the moon to hear how much you appreciated their help. 🌟 -Veronica

Rated 5 out of 5 stars

Dan was excellent he helped me out lots…

Dan was excellent he helped me out lots and gave me lots of advise I recommend him a promotion

January 20, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi Laura, your feedback truly brightens our day. It’s amazing to hear Dan made a difference with his guidance and dedication. Your recognition means a lot us. -Afaq

Rated 5 out of 5 stars

The service was hustle free and the…

The service was hustle free and the guys were friendly.

January 20, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks so much for sharing your experience with us, Albert. We’re happy to hear that everything was exactly what we aim for, and it’s wonderful to know we delivered that for you. We look forward to seeing you again at Three! -Ayesha

Rated 5 out of 5 stars

Dan and Ishy were very helpful and…

Dan and Ishy were very helpful and sorted everything I needed in the store.

January 17, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Paul. We’re delighted Dan and Ishy were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Dan was excellent

Dan was excellent made sure my dad got the best deal in his budget and explained everything perfectly

January 14, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Boom 💥 Reviews like yours make our day. It’s wonderful to hear Dan made the process smooth and helped your dad choose confidently. We truly appreciate you sharing your experience, Amy 😊 -Arvind

Rated 5 out of 5 stars

Thank you to Dan and Jamie for helping…

Thank you to Dan and Jamie for helping us save money and make the right choice

January 13, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Martin, you’ve just made our day! 🎉 We’re glad to hear your experience with Dan and Jamie was excellent, and your feedback truly means a lot to us. -Manavata

Rated 5 out of 5 stars

Upgrade

Helpful and pleasant Lauren was

January 10, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Great job

Great service from Dan ,Jamie and elena

January 8, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks a ton for your kind words. We’re really happy to know you had such a great experience with us! 😊 Wishing you a lovely day ahead, Abigail. -Ayesha

Rated 5 out of 5 stars

Lovely lady named Lauren

Lovely lady named Lauren, very professional, all questions i asked were answered claerly

January 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Lukasz, that’s impressive! We’re so glad to hear that Lauren helped you have such a positive experience. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Dan took ownership of all of my…

Dan took ownership of all of my concerns and sorted them with ease.
He explained everything to me so that I understood what was happening.
I would definitely come back and ask for Dan again, he has been great at reviewing my account and saving me money.

January 5, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Deborahallen, thank you for your uplifting words! 🎉 We’re delighted to know you felt supported throughout your journey. We appreciate you taking the time to share your 5⭐ experience with us. -Ayesha

Rated 5 out of 5 stars

Whoo hoo

Absolutely fantastic. Dan and Jamie sorted my daughters new phone with expert care and a lovely friendly demeanour. So thank you so much. After a nightmare with Tesco we are happy to be with 3

January 5, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi Gail, thank you for this amazing 5 ⭐ review. We’re delighted to hear that Dan and Jamie made the experience smooth and friendly while setting up the new phone. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Fantastic service from staff member India

Fantastic service from staff member India, she was very helpful and knowledgeable, sorted my contracts out for business and personal phones,offered me better contracts without me having to ask for them,both members of staff very helpful, been with three for years and always get great service from the Kettering store, 👍

January 4, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Don, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Very nice service helped with all I…

Very nice service helped with all I needed and great manners and respect Dan and India

January 3, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Dan was professional and explained…

Dan was professional and explained everything step by step. He was patient with our questions and gave us time to decide whoch offer is good for us. Good experience!

January 3, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

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