Yatin was very very helpful. Made the whole process very easy. Val was a life saver saved my partners phone issues after an awful experience elsewhere. Highly recommend this store.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
amazing service from dan. bless him its his last shift for the company and he was going above and beyond to provide excellent customer service. this guy will be truly missed in this shop!
Company replied
Great experience with the in house services . Ready to listen and help with providing solutions . They are top notch . I met Jamie val and Brad
Company replied
I was came here for a broadband enquiry. I feel so comfortable and the member who really helped me. She explained everything clearly. ELENA was so really helpful to make it happens.
Company replied
Company details
About Three UK - 3Store Kettering
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
4 Gold Street, NN16 8JA, Kettering, Midlands, United Kingdom
- 01536525166
4.9
Excellent
92 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience with the in house…
Great experience with the in house services . Ready to listen and help with providing solutions . They are top notch . I met Jamie val and Brad
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Hey Edwin, we truly appreciate you taking the time to share your experience. It’s wonderful to hear that Jamie, Val, and Brad made such a strong impression and ensured you had a smooth experience.-VodafoneThree Social Media Team.
Reply from Three UK - 3Store Kettering
Oh wow, Nancy! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ -Neha
Amazing service from Yatin & val
Yatin was very very helpful. Made the whole process very easy. Val was a life saver saved my partners phone issues after an awful experience elsewhere. Highly recommend this store.
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Hi Palma, thank you for your exceptional feedback. We’re delighted Yatin made the process effortless and that Val could step in and resolve things when it mattered most. Your recommendation is truly appreciated. -Samad
Reply from Three UK - 3Store Kettering
Hi there, thank you for sharing this! We’re so glad Val could guide you through everything with patience and care:) -Ayesha
Elena was good.
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Hello Gwinyai! We're thrilled to hear you had a great experience with Elena. Thank you for the review! -Afaq
Reply from Three UK - 3Store Kettering
Thank you for your fabulous review! 🌟 We’re really glad to hear everything went so well. -Veronica
amazing service from dan
amazing service from dan. bless him its his last shift for the company and he was going above and beyond to provide excellent customer service. this guy will be truly missed in this shop!
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Thanks, Rakib. Dan finished his last shift exactly how he worked every day, with amazing service and a big heart. 😊 -Ayesha
Reply from Three UK - 3Store Kettering
Hi Claire, thanks for the feedback! We’re glad you found our team helpful and knowledgeable. -Kishan
Excellent service
Excellent service
Customer friendly
And I recommend higher position.
To ( ELENA & DAN)
I’m extremely happy for their performance and support.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Amazing, Victor! We're glad to hear that Elena and Dan provided a positive experience and were able to assist you. Your feedback means a lot to us. -Afaq
Reply from Three UK - 3Store Kettering
Thanks a ton, Ginny! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish
Reply from Three UK - 3Store Kettering
Great to know our staff helped you with everything and kept it clear from start to finish. Thank you for the love, Edd! 🥰 -Ayesha
good customer service
good customer service. dan was very friendly and helpful.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Nicole, it’s wonderful to hear Dan’s friendly support made your experience so smooth. His helpful approach truly reflects the great service we aim to deliver. -Manavata
Dan very helpful and very informative…
Dan very helpful and very informative very friendly and explained everything great.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Great to hear this, Alex. Dan is pleased he could explain everything clearly and support you throughout. Thanks for the lovely feedback. 😀 -Ayesha
Brilliant service from Dan
Brilliant service from Dan, everything explained clearly and very friendly
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Hey Oliver, it’s fantastic to hear how Dan made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Everything was good and went so easy…
Everything was good and went so easy all my questions was explained easily nice place
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Hi Arnold! We’re happy you had a smooth experience. Thank you so much for the 5 ⭐ review! -Suhaas
Jamie is very good and face of the brunch
Jamie was very friendly and helpful
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Hi Joshua, thank you for your 5⭐ review! It's fantastic to hear that you received excellent support from Jamie. -Afaq
James and Elena at Kettering Office…
James and Elena at Kettering Office attended patiently to all my complaints and helped me sorted them out explaining in details all about it for me.
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Wow, thank you, Chidube, for the incredible feedback! We’re thrilled to hear James and Elena at our Kettering branch took the time to listen, clarified everything thoroughly, and ensured your concerns were fully resolved.✨ -Maryalex
Elena pleasantly approachable with the…
Elena pleasantly approachable with the service and very helpful l like her service rendered
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Hi there! That’s what great service looks like! Huge shout‑out to Elena for making your visit special, we’re even happier to know it meant so much to you. -Ashifa
Val was very helpful and service was…
Val was very helpful and service was great.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Thanks a ton, Kwabena! 🎉 We’re so glad everything went perfectly with Val, and we can’t wait to welcome you back again! 🥰 -Kashish
Dan and Val had very good customer…
Dan and Val had very good customer service and was very good at communicating through the process, thanks !!
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Kettering
Hi Jess. It is brilliant to hear that Dan and Val provided such a helpful experience and kept you updated every step of the way, cheers! -Kishan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.