Three UK - 3Store Kettering Reviews 

107
TrustScore 5 out of 5

4.9

4 Gold Street, NN16 8JA Kettering, Midlands, GB


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Rated 5 out of 5 stars

Elena was very helpful with reducing the costs on my devices. Both Jamie and Elena were very helpful I'm sorting out all the problems my dad had with his phone and transferring the data to the new p... See more

Company replied

Rated 5 out of 5 stars

I was served by Brad and he was so helpful! Talked me through all my different options, helped me keep my number from another network, and helped me pick out a new charging plug. Above and beyond 😊

Company replied

Rated 5 out of 5 stars

3 store in Kettering High Street absolutely fantastic service from Jamie Assistant Manager and especially Val who helped me choose a phone charger and let me know about offers on SIMS and broadband. W... See more

Company replied

Rated 4 out of 5 stars

I was came here for a broadband enquiry. I feel so comfortable and the member who really helped me. She explained everything clearly. ELENA was so really helpful to make it happens.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kettering

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 Gold Street, NN16 8JA, Kettering, Midlands, United Kingdom

  • 01536525166

4.9

Excellent

TrustScore 5 out of 5

107 reviews

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4.9

All reviews

(107)

29,154 reviews in the last 12 months

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Rated 5 out of 5 stars

amazing service from dan

amazing service from dan. bless him its his last shift for the company and he was going above and beyond to provide excellent customer service. this guy will be truly missed in this shop!

May 9, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks, Rakib. Dan finished his last shift exactly how he worked every day, with amazing service and a big heart. 😊 -Ayesha

Rated 5 out of 5 stars

Helpful

Helpful. Knowledgeable. Very good service

May 9, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi Claire, thanks for the feedback! We’re glad you found our team helpful and knowledgeable. -Kishan

Rated 5 out of 5 stars

Excellent service

Excellent service
Customer friendly
And I recommend higher position.
To ( ELENA & DAN)
I’m extremely happy for their performance and support.

May 8, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Amazing, Victor! We're glad to hear that Elena and Dan provided a positive experience and were able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Great service

Great service, super helpful!

May 4, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks a ton, Ginny! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff

May 4, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Great to know our staff helped you with everything and kept it clear from start to finish. Thank you for the love, Edd! 🥰 -Ayesha

Rated 5 out of 5 stars

good customer service

good customer service. dan was very friendly and helpful.

April 28, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Nicole, it’s wonderful to hear Dan’s friendly support made your experience so smooth. His helpful approach truly reflects the great service we aim to deliver. -Manavata

Rated 5 out of 5 stars

Dan very helpful and very informative…

Dan very helpful and very informative very friendly and explained everything great.

April 28, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Great to hear this, Alex. Dan is pleased he could explain everything clearly and support you throughout. Thanks for the lovely feedback. 😀 -Ayesha

Rated 5 out of 5 stars

Brilliant service from Dan

Brilliant service from Dan, everything explained clearly and very friendly

April 27, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Oliver, it’s fantastic to hear how Dan made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

James and Elena at Kettering Office…

James and Elena at Kettering Office attended patiently to all my complaints and helped me sorted them out explaining in details all about it for me.

April 19, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Wow, thank you, Chidube, for the incredible feedback! We’re thrilled to hear James and Elena at our Kettering branch took the time to listen, clarified everything thoroughly, and ensured your concerns were fully resolved.✨ -Maryalex

Rated 5 out of 5 stars

Elena pleasantly approachable with the…

Elena pleasantly approachable with the service and very helpful l like her service rendered

April 17, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there! That’s what great service looks like! Huge shout‑out to Elena for making your visit special, we’re even happier to know it meant so much to you. -Ashifa

Rated 5 out of 5 stars

Val was very helpful and service was…

Val was very helpful and service was great.

April 16, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks a ton, Kwabena! 🎉 We’re so glad everything went perfectly with Val, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Dan and Val had very good customer…

Dan and Val had very good customer service and was very good at communicating through the process, thanks !!

April 15, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi Jess. It is brilliant to hear that Dan and Val provided such a helpful experience and kept you updated every step of the way, cheers! -Kishan

Rated 5 out of 5 stars

Dan very helpful

Dan very helpful. Very pleasant manner and confidently resolved my issue.

April 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hello Richard , we’re delighted to know Dan provided you with a great experience and handled everything with ease. Thank you for taking the time to let us know 😊 -Maryalex

Rated 5 out of 5 stars

Dan I am very happy with service given…

Dan I am very happy with service given by Dan every single time I am at Shop.He always gives me lot of options to choose and he gives me the best solutions for me.

April 6, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

You’ve just made our day, Krzysztof ✨ Dan’s steady support each time you visit and the helpful choices he brings your way clearly make a real difference. Here’s to great things ahead 💙 -Arvind

Rated 5 out of 5 stars

Saved me money on my new contract

Saved me money on my new contract

April 4, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Jack, we’re thrilled you’ve had such positive experience. Thank you for choosing us. -Suhaas

Rated 5 out of 5 stars

Dan was very friendly and helpful with…

Dan was very friendly and helpful with my mum's SIM upgrade. His humour and friendly nature was much appreciated.

March 25, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thank you for sharing this with us, Craig! It’s wonderful to hear that Dan supported your mum with the SIM upgrade and added such a positive touch to the experience. -Afaq

Rated 5 out of 5 stars

Everything was perfect as always with…

Everything was perfect as always with dan & val

March 21, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thank you, Nistor! We’re thrilled to hear Dan and Val consistently deliver such a positive experience. It’s wonderful to know their dedication makes every visit feel seamless. ☺️ -Prabhjeet

Rated 5 out of 5 stars

My experience is great at three store…

My experience is great at three store Kettering.DAN and VAl is also a great person for comminucation and helping for us

March 21, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Woohoo 🎉 Simran, we love hearing feedback like this 🌟 Great to hear your visit to our Kettering branch was so positive and that Dan and Val offered brilliant support throughout. Wishing you more great moments ahead 💙 -Arvind

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