Elena was very helpful with reducing the costs on my devices. Both Jamie and Elena were very helpful I'm sorting out all the problems my dad had with his phone and transferring the data to the new p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Elena was very helpful with reducing the costs on my devices. Both Jamie and Elena were very helpful I'm sorting out all the problems my dad had with his phone and transferring the data to the new p... See more
Company replied
I was served by Brad and he was so helpful! Talked me through all my different options, helped me keep my number from another network, and helped me pick out a new charging plug. Above and beyond 😊
Company replied
3 store in Kettering High Street absolutely fantastic service from Jamie Assistant Manager and especially Val who helped me choose a phone charger and let me know about offers on SIMS and broadband. W... See more
Company replied
I was came here for a broadband enquiry. I feel so comfortable and the member who really helped me. She explained everything clearly. ELENA was so really helpful to make it happens.
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

4 Gold Street, NN16 8JA, Kettering, Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
amazing service from dan. bless him its his last shift for the company and he was going above and beyond to provide excellent customer service. this guy will be truly missed in this shop!

Reply from Three UK - 3Store Kettering

Reply from Three UK - 3Store Kettering
Excellent service
Customer friendly
And I recommend higher position.
To ( ELENA & DAN)
I’m extremely happy for their performance and support.

Reply from Three UK - 3Store Kettering

Reply from Three UK - 3Store Kettering

Reply from Three UK - 3Store Kettering
good customer service. dan was very friendly and helpful.

Reply from Three UK - 3Store Kettering
Dan very helpful and very informative very friendly and explained everything great.

Reply from Three UK - 3Store Kettering
Brilliant service from Dan, everything explained clearly and very friendly

Reply from Three UK - 3Store Kettering
Everything was good and went so easy all my questions was explained easily nice place

Reply from Three UK - 3Store Kettering
Jamie was very friendly and helpful

Reply from Three UK - 3Store Kettering
James and Elena at Kettering Office attended patiently to all my complaints and helped me sorted them out explaining in details all about it for me.

Reply from Three UK - 3Store Kettering
Elena pleasantly approachable with the service and very helpful l like her service rendered

Reply from Three UK - 3Store Kettering
Val was very helpful and service was great.

Reply from Three UK - 3Store Kettering
Dan and Val had very good customer service and was very good at communicating through the process, thanks !!

Reply from Three UK - 3Store Kettering
Dan very helpful. Very pleasant manner and confidently resolved my issue.

Reply from Three UK - 3Store Kettering
Dan I am very happy with service given by Dan every single time I am at Shop.He always gives me lot of options to choose and he gives me the best solutions for me.

Reply from Three UK - 3Store Kettering

Reply from Three UK - 3Store Kettering
Dan was very friendly and helpful with my mum's SIM upgrade. His humour and friendly nature was much appreciated.

Reply from Three UK - 3Store Kettering
Everything was perfect as always with dan & val

Reply from Three UK - 3Store Kettering
My experience is great at three store Kettering.DAN and VAl is also a great person for comminucation and helping for us

Reply from Three UK - 3Store Kettering
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.