Three UK - 3Store Kettering Reviews 

111
TrustScore 5 out of 5

4.9

4 Gold Street, NN16 8JA Kettering, Midlands, GB


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Rated 5 out of 5 stars

Great service from Brad and Val extremely helpful with helping me cancel contracts I didn’t know I had and saving me money, also helping me upgrade my contract to save money! Would definitely recommen... See more

Company replied

Rated 5 out of 5 stars

Valentin from Kettering store is a great worker, really helpful , understands you well , calm persona, solves your problems , talks you through the process

Company replied

Rated 5 out of 5 stars

Elena was very helpful with reducing the costs on my devices. Both Jamie and Elena were very helpful I'm sorting out all the problems my dad had with his phone and transferring the data to the new p... See more

Company replied

Rated 4 out of 5 stars

I was came here for a broadband enquiry. I feel so comfortable and the member who really helped me. She explained everything clearly. ELENA was so really helpful to make it happens.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kettering

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 Gold Street, NN16 8JA, Kettering, Midlands, United Kingdom

  • 01536525166

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

29,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Saved me money on my new contract

Saved me money on my new contract

April 4, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Jack, we’re thrilled you’ve had such positive experience. Thank you for choosing us. -Suhaas

Rated 5 out of 5 stars

Dan was very friendly and helpful with…

Dan was very friendly and helpful with my mum's SIM upgrade. His humour and friendly nature was much appreciated.

March 25, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thank you for sharing this with us, Craig! It’s wonderful to hear that Dan supported your mum with the SIM upgrade and added such a positive touch to the experience. -Afaq

Rated 5 out of 5 stars

Everything was perfect as always with…

Everything was perfect as always with dan & val

March 21, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thank you, Nistor! We’re thrilled to hear Dan and Val consistently deliver such a positive experience. It’s wonderful to know their dedication makes every visit feel seamless. ☺️ -Prabhjeet

Rated 5 out of 5 stars

My experience is great at three store…

My experience is great at three store Kettering.DAN and VAl is also a great person for comminucation and helping for us

March 21, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Woohoo 🎉 Simran, we love hearing feedback like this 🌟 Great to hear your visit to our Kettering branch was so positive and that Dan and Val offered brilliant support throughout. Wishing you more great moments ahead 💙 -Arvind

Rated 5 out of 5 stars

Very professional and helpfull…

Staff there is very professional and helpful, big thank you Elena! Everything was explained in detail and easy to understand way, Easiest 5 star ever

March 12, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there! That’s exactly what we love to hear and what we want for all our customers. We’re so happy to know that Elena was able to go above and beyond for you. Wishing you a sweet and peaceful day ☺️ -Ayesha

Rated 5 out of 5 stars

Dan and Val are Very friendly and…

Dan and Val are Very friendly and professional. Good customer service and communication skills.

March 9, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi Deborah, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

WERE Good staff.THANKS DAN

March 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

That’s what great service looks like! Huge shout‑out to Dan for making your visit special, and we’re even happier knowing it meant so much to you, Manole. -Ashifa

Rated 5 out of 5 stars

Contract Renewal

My husband I went into our local Three Store to renew our phone contracts and were assisted by Dan. Dan was very knowledgeable about the Three products and explained very clearly what would work best for us. He was very helpful and friendly - job done Well done Dan!

March 2, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Janet, thank you for sharing such a standout experience. It’s wonderful to hear how Dan guided you and your husband with clarity, confidence, and genuine care. His expertise and personable approach clearly turned a routine renewal into something smooth and reassuring. -Manavata

Rated 5 out of 5 stars

Dan gave us very good deal and very…

Dan gave us very good deal and very good customer service, happy client

February 26, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks for sharing your experience, Precious 😊 We're pleased to hear Dan was able to guide you through the options and help you secure the right deal. Have a lovely day 💙 -Arvind

Rated 5 out of 5 stars

As usual excellent service

As usual excellent service. Best deals. Brilliant. Thankyou India & Jamie

February 25, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thank you so much for the fantastic 5⭐ feedback, Gavin! It’s wonderful to hear that India and Jamie made everything smooth and ensured you had a positive experience. -Afaq

Rated 5 out of 5 stars

Dan good 🤩🤩

Dan good 🤩🤩. Very heplful 🥹

February 24, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Lovely, Ngoc! We absolutely love hearing this. We’re so happy to know you received the best help from Dan. Thanks for this fantastic 5 ⭐ review! ☺️ -Kashish

Rated 5 out of 5 stars

Dan was extremely helpful and gave a…

Dan was extremely helpful and gave a fantastic service. Very much appreciated.

February 17, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Audrie, it’s great to hear that Dan made the process quick and easy for you. Thanks for the awesome 5⭐ review! -Afaq

Rated 5 out of 5 stars

Super service from Dan Jamie and Ishy

Super service from Dan Jamie and Ishy. Will be back

February 16, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi Jane, we’re pleased Dan, Jamie, and Ishy provided caring assistance and a welcoming approach. Your feedback means a lot. -Suhaas

Rated 5 out of 5 stars

Great experience

Great experience, thank you Elena

February 12, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

What a sweet 5 ⭐ rating, Alexandru! Elena is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish

Rated 5 out of 5 stars

Jamie was so helpful he assisted me

Jamie was so helpful he assisted me. I liked his service. Thank you

February 12, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Pamela, that’s brilliant! We’re thrilled Jamie made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Perfect

Good customer service.

February 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Dan was a great help and helped me…

Dan was a great help and helped me renew my contract and phone for a great price! Thanks for your help today

February 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

A smooth upgrade, brilliant value, and service that shines. Dan delivered an experience worth celebrating, Charli. Thanks for sharing the love. -Ashifa

Rated 5 out of 5 stars

Very good service

Very good service , upgraded my account to new phone. Dan was very patient and explained to me everything in deep detail. I will be definitely coming back

February 7, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Brett, what a fantastic upgrade journey! 🚀 With Dan’s thoughtful support, a routine switch became something special. We’re happy you left confident with your new device, and we’re sure you’ll enjoy your new handset. We’re already excited to see you again soon! 🎉 -Ashifa

Rated 5 out of 5 stars

Sim contract

India was really helpful

February 5, 2026
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Aw, we’re so glad India gave you the best support, Joepaul! Big thanks from our side. 😄 -Kashish

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