Three UK - 3Store Kettering Reviews 

111
TrustScore 5 out of 5

4.9

4 Gold Street, NN16 8JA Kettering, Midlands, GB


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Rated 5 out of 5 stars

Great service from Brad and Val extremely helpful with helping me cancel contracts I didn’t know I had and saving me money, also helping me upgrade my contract to save money! Would definitely recommen... See more

Company replied

Rated 5 out of 5 stars

Valentin from Kettering store is a great worker, really helpful , understands you well , calm persona, solves your problems , talks you through the process

Company replied

Rated 5 out of 5 stars

Elena was very helpful with reducing the costs on my devices. Both Jamie and Elena were very helpful I'm sorting out all the problems my dad had with his phone and transferring the data to the new p... See more

Company replied

Rated 4 out of 5 stars

I was came here for a broadband enquiry. I feel so comfortable and the member who really helped me. She explained everything clearly. ELENA was so really helpful to make it happens.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kettering

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 Gold Street, NN16 8JA, Kettering, Midlands, United Kingdom

  • 01536525166

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

30,052 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Service

December 1, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks for your feedback, Munashe, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very helpful and knowledgable

Very helpful and knowledgable. Very efficient and easy process.

November 8, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Lovely team!!!

Dan, Ishy and team have been incredible in helping us with our contracts! With each hurdle, that was not due to their fault at all, was dealt with incredibly efficiently! Very kind, helpful and lovely team! Very grateful, thankyou! Paul, Stacey and Lilly! X

November 7, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks for this fantastic 5⭐ review, Stacey. We really do appreciate you taking the time to send this over! Great work Dan, Ishy and team 🎉 -Jade

Rated 5 out of 5 stars

Service is excellent

Great service every time am here by india

November 5, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hey Ednitt, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Broadband

Dan was very helpful and polite

November 4, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks for this amazing 5⭐ review, Gavin. We really do appreciate you taking the time to send this over! Well done Dan 🎉 -Jade

Rated 5 out of 5 stars

Dan was brilliant

Dan was brilliant

November 3, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Thanks for your feedback, Kerry, and it's lovely to hear that you enjoyed great customer service from Dan. We appreciate you taking the time to share this with us. -Michael

Rated 4 out of 5 stars

I was came here for a broadband…

I was came here for a broadband enquiry. I feel so comfortable and the member who really helped me. She explained everything clearly. ELENA was so really helpful to make it happens.

November 3, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

We really are over the moon you felt appreciated, and that Elena was thorough and respectful while going through the details for you. We're glad you got your enquiry answered, Nandhu. Thank you for the awesome review :) -Scott

Rated 5 out of 5 stars

Good customer service

I went in today for my eSIM and the workers are great they treated me as a king and am so happy with their good work 👍👍

November 2, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Really helpful staff ready to help and…

Really helpful staff ready to help and listen, I got good customer service but by the time I had returned the product I had gotten another broadband so there was nothing further that could be done

November 2, 2025
Unprompted review
Three UK - 3Store Kettering logo

Reply from Three UK - 3Store Kettering

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

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