Anytime i got issue with my network, their quick response amaze me even when the problem is critical
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See what reviewers are saying
I went to the store having had an appalling experience with the 3 telephone service. The store staff couldn’t have been more different. Nat and the other member of staff both went out of their way to... See more
Company replied
I had previously spent 40 minutes on the phone talking to a call agent . At this time it was quite confusing as he wanted to sign me up for another company but it was very confusing. I decided to visi... See more
Company replied
answered all my questions and got sorted out quickly
Company replied
Company details
About Three UK - 3Store Kings Lynn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom
- 01553769561
4.9
Excellent
165 reviews
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Ben and Nat were fantastic!
Ben and Nat were fantastic!! Really helped us sort out our early upgrade and gave us the best options for roaming abroad. Very pleased!!
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
We hope you put that roaming to good use on nice holidays, Jenny :) We're delighted that Ben and Nat were a great help -Scott
Very supportive staff very friendly…
Very supportive staff very friendly highly recommended
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Awesome stuff, Nathan. Have a wonderful day -Maxine
Service was perfect
Service was perfect, all my problems were solved by Sam and Ben at the 3 store. Thoroughly recommend anyone looking for a phone contract to visit the team at 3 King's Lynn, been with them for years because of the service in store.
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for your feedback, Andrew, and it's lovely to hear that you enjoyed great customer service during your store visit. We're delighted that you've stayed with us for so long, and appreciate you taking the time to share this with us. -Michael
Nat has been very helpful
Nat has been very helpful, nothing was too much trouble.
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
We're delighted you had a helpful experience with Nat :) Thank you for the 5 stars, Hazel -Scott
Nat was absolutely brilliant at…
Nat was absolutely brilliant at customer service very friendly. Very imformative, helpful
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey.
Thanks! Your review is really appreciated. -Pete
Amazing service as always would…
Amazing service as always would recommend to anyone!! Nat was extremely helpful to getting me what I needed!!
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Great time getting a new watch Nat was…
Great time getting a new watch Nat was fantastic and was very helpful
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Kings Lynn
Thanks for your feedback, Geoff, and it's lovely to hear that you enjoyed great customer service from Ben. We appreciate you taking the time to share this with us. -Michael
I went into the shop in King's Lynn to sort an issue with my mifi which they fixed but also told me about a lot better deal which I accepted. Service was excellent.
I went into the shop in King's Lynn to sort
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Service provided by Nat was exemplary
Service provided by Nat was exemplary. Very respectful.
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hello Christine, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Nat helped me with my phone
Nat helped me with my phone, thank you to the team
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
The work of stuff is perfect
The work of stuff is perfect! Especially in the King's Lynn branch!
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for your feedback, Arthur, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Kings Lynn
Thanks for your feedback, Craig, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Sam gave professional service and…
Sam gave professional service and confirmed everything perfectly. 10 years I had been with 3 and was thinking of leaving but changed my mind because of Sam at the 3 Store.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for this fantastic 5⭐ review, Igor. We really do appreciate you taking the time to send this over! Great work Sam 🎉 -Jade
Pedro helped me with my plan
I visited the Three store today, and Pedro was absolutely amazing. He helped me choose a new plan that fits my needs perfectly. Since I often travel to Europe, he took the time to explain all the options and made sure I got the best deal. I really appreciated his patience, professionalism, and kindness. Thank you, Pedro, for your outstanding service!
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for this amazing 5⭐ review, Carmen. We really do appreciate you taking the time to send this over! Well done Pedro 🎉 -Jade
Always great service with Sam
Always great service with Sam, thank you for helping me to resolve the problems with my phone!
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hello Rosie, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great service from Nat at My 3 Norfolk…
Great service from Nat at My 3 Norfolk Street KingsLynn! Thank you
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
That's brilliant, Elizabeth! We're happy Nat gave you a great experience :) -Scott
Fantastic service from Nat
Nat helped me set up my three account and sorted out my mifi box, fantastic service could not wish for any better.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Incredible service from Nat!
Thank you so much to Nat for the amazing service. Incredibly helpful guy who sorted the problem.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Imogen-grace, we're joyed to hear you had a great experience with Nat and that he got it all sorted. Thanks for writing a review :) -Scott
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