Anytime i got issue with my network, their quick response amaze me even when the problem is critical
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See what reviewers are saying
I went to the store having had an appalling experience with the 3 telephone service. The store staff couldn’t have been more different. Nat and the other member of staff both went out of their way to... See more
Company replied
I had previously spent 40 minutes on the phone talking to a call agent . At this time it was quite confusing as he wanted to sign me up for another company but it was very confusing. I decided to visi... See more
Company replied
answered all my questions and got sorted out quickly
Company replied
Company details
About Three UK - 3Store Kings Lynn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom
- 01553769561
4.9
Excellent
165 reviews
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Quick efficient service.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Fantastic, Mr. Rounce! We’re thrilled to hear that. Thank you for taking the time to leave us a review! -Neha
In for a new phone for a birthday…
In for a new phone for a birthday treat! Knowledgable staff, able to get good deals and make everything easy. Nat is very friendly and helpful.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Ben! We’re delighted to hear that Nat and the team were able to make your experience fabulous. Thank you for taking the time to leave an incredible 5⭐ review! We hope to see you again soon. -Manavata
Amazing customer service Pedro and Sam…
Amazing customer service Pedro and Sam thank you so much for one making me feel welcome and two getting me sorted with a cheaper monthly bill for my mobile with BETTER GB and helping setting up my broadband! Thanks guys
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi.
Thanks! Your review is really appreciated. -Pete
Nat and Sam we’re absolutely fantastic…
Nat and Sam we’re absolutely fantastic with resolving an issue I had with my online account….superb service and would highly recommend 3 as a network provider
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Kings Lynn
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very friendly snx helpful staff
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Renata, that’s incredible! We’re thrilled our team made your experience go so smoothly and seamlessly. Thank you for this amazing 5⭐ review! -Veronica
I needed advice on a temporary…
I needed advice on a temporary broadband solution. Pat was really patient and offered me a number of options both short term and long term. I couldn't be happier
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Aw 🎉 We love hearing this, Tom. We’re thrilled that Pat helped you explore your options so you could feel confident in your decision 😊 Thanks for sharing such a great review. -Arvind
Very good information about the phone I…
Very good information about the phone I wanted. Everything was explained clearly. Good customer service from all of the staff in the shop. Went above and beyond to help.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Helene, that’s incredible! We’re thrilled our team made your experience so smooth and seamless. Thank you for this amazing 5⭐ review -Veronica
Excellent
Nat, has been very very helpful in sorting out my query. Very pleased with his perfect 😀
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent service by Nat
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you so much, Mrs Young 🎉 We’re delighted Nat made your experience positive and seamless. We truly appreciate you sharing such a wonderful review. -Arvind
Pedro was attentive and great and…
Pedro was attentive and great and nothing was too much trouble
December 28, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey.
Thanks! Your review is really appreciated. -Pete
Saving money
We came in today to sort out a problem with my mother in laws phone contracts Ben was  absolutely brilliant he sorted out all of our problems saving us £25 a month thank you so much
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Anytime i got issue with my network
Anytime i got issue with my network, their quick response amaze me even when the problem is critical
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you for your 4 ⭐ review, Adewale! We’re glad our team could step in promptly and keep you connected. We really appreciate your feedback. -Shivam
The staff were friendly and helpful and…
The staff were friendly and helpful and listened to what I product I was after . I been with three for over 20 years never had any complaints with service they provide
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Christian, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Absolutely brilliant staff
The young lady was absolutely brilliant, very helpful. She listened to what we wanted and within 5 minutes we were all sorted.
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for sending over this amazing 5⭐ review, Rachel. Hope you have a great day! 😊 -Jade
Got excellent service in no time when l…
Got excellent service in no time when l was down from Nat
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Nat is best ever i seen
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Wow this is fantastic to hear, Ahmad! Thanks for taking the time to share this experience with us 😍 -Jade
Reply from Three UK - 3Store Kings Lynn
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Updated phones
We, updated our phones,the service was really great. Sam and Pedro, gave us all the time we needed, transferred all our data.
Both very kind, friendly and knowledgeable.
Thank you.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for this amazing 5⭐ review, Jane. We really appreciate you taking the time to send this over to us! Great work Sam & Pedro 🎉 -Jade
Amazing and helpful service
Amazing and helpful service, got the best deal (:
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Kings Lynn
We totally appreciate your 5* review - Have a nice day -Maxine
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