had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more
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Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more
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I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet optio... See more
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Very patient came in for a virus on my phone and told the advisor about the passing of my family member and he guided me in the right direction and helped me sort out my current plans. Hugely recommen... See more
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Company details
About Three UK - 3Store Leeds (Merrion Centre)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom
- 01132449217
4.9
Excellent
185 reviews
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Very good service by awais helped me…
Very good service by awais helped me organise phone and found me a affordable SIM upgrade
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Hilda, thank you for sharing this amazing 5⭐ review! We’re thrilled Awais gave you such a fantastic experience. -Veronica
Azeem was Amazing
Customer servive was great, and Azeem was really helpful in helping me set up my mifi
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hello Lamma, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I came in with the problem concerning…
I came in with the problem concerning the settings and the use of my phone. I was assisted successfully. I was approached with respect and in a professional manner. Awais
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Boom 💥 Reviews like yours make our day. We’re pleased that Awais was able to help you get everything sorted smoothly, making your visit memorable. Thanks for sharing your lovely experience with us, Thabile 🌟 -Arvind
Reilly happy wiyh service
Reilly happy wiyh service. The young man Washington Reilly helpful
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Cristian, it’s brilliant to hear how well you were supported. Washington clearly made a strong impression with his attentive approach, and it’s great to know your visit left you feeling genuinely satisfied. -Manavata
Yaseen was vey helpful with giving me…
Yaseen was vey helpful with giving me anew phone contract deal and was very patient with setting up the phone
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thanks for sharing, Jane. Wonderful to know Yaseen made the whole process easy and took his time with you. Hope you’re loving your new phone already. 😄 -Ayesha
10 star very good customer service…
10 star very good customer service agent experienced good guy I'm happy with him awais was fantastic
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
We appreciate this, David. Hearing that you’ve rated us 10 stars and that Awais helped you so well truly makes us happy 😊 -Ayesha
Extremely helpful very pleased with the…
Extremely helpful very pleased with the deal served by awais.
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thank you for the review, Paul! We truly appreciate you sharing your experience. It’s wonderful to hear that Awais was able to help you secure a deal that met your expectations. -Neha
Yaseen helped me with getting a new…
Yaseen helped me with getting a new number he was very helpful.
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Yay! We absolutely love hearing this 🎉 Yaseen was spot on, Sonia! Nothing beats walking away with great customer service. You’re awesome! 💗 -Kashish
Great service by Awais sorted out a new…
Great service by Awais sorted out a new handset for me and gave me a bargain
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thank you for sharing your experience, Ann. We’re thrilled that Awais delivered exceptional support and helped you walk away with an unbeatable deal. His dedication truly shines. -Manavata
Awais helped me out with my phone
Awais helped me out with my phone
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Absolutely fabulous, Bill! We’re glad Awais was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Extraordinary service from Awais thank…
Extraordinary service from Awais thank you so much helped me sort out phone
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Awais turned phone support into a moment of excellence and your kind words made our day, Helen. -Ashifa
Very helpful great service azeem very…
Very helpful great service azeem very professional
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi there, your words truly spotlight Azeem’s dedication 🚀 Insights like yours inspire us all and we value the effort you’ve taken to share this with us. -Arvind
Yaseen was very quick and easy to talk…
Yaseen was very quick and easy to talk to,he understood the problem straight away and helped us with our contracts!
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Clegio, thanks for sharing your experience 🎯 We're pleased to hear that Yaseen was able to support you effectively and assist with your contracts. Wishing you great things ahead 💙 -Arvind
Not really one to write reviews but…
Not really one to write reviews but honestly well done to the young lad. What an experience. Was greeted by a sales advisor I believe who went by the name Awais. Seated me down, guided me through phone options and how each phone would sync with my work life. He also explained how the ai technology works on Samsung phones. Rest of the staff were also really friendly.
Overall, I am incredibly happy with the service provided and would highly recommend him to anyone looking for expert advice and excellent support. His professionalism, patience, and commitment to customer satisfaction have left a lasting positive impression. It’s clear that he takes pride in his work and genuinely cares about helping customers. I look forward to continuing to use 3’s services, knowing that I can count on such a reliable and knowledgeable representative. See you again. Thanks
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Had help from yaseen who helped set up…
Had help from yaseen who helped set up my apple watch he was very friendly and quick. Brilliant.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Bridie! Thank you for taking a moment to share this. It’s great to hear that Yaseen made the setup process smooth and offered such attentive support while getting your Apple Watch ready. Wishing you a wonderful day! -Afaq
What an amazing experience
What an amazing experience! Guys were fantastic! Massive respect to Yassim and Umar!
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Connor, it’s fantastic to hear how well Yassim and Umar looked after you. Their outstanding support and effort left a lasting impression. -Manavata
Yaseen was very Friendly and helpful …
Yaseen was very Friendly and helpful Professional
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Came in and was greeted by Yaseen who…
Came in and was greeted by Yaseen who was very helpful and helped with my student plan and setting up my eSIM.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thanks for sharing this, Mia 💫 We’re thrilled Yaseen helped you get your student plan sorted and walked you through the eSIM setup with ease. -Shivam
Im so happy today today is best day…
Im so happy today today is best day with three the gentlemen helped me today
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
We’re delighted you had such a positive experience today, Mamoba! 🎉😊 -Shivam
Wonderful and welcome Azeem
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
We’re delighted Azeem assisted you, Esperant ✨ Thank you for taking the time to share your experience. -Suhaas
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