Three UK - 3Store Leeds (Merrion Centre) Reviews 

185
TrustScore 5 out of 5

4.9

Unit 25, The Merrion Centre, LS2 8NG Leeds Merrion, Midlands, GB


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Rated 5 out of 5 stars

had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more

Company replied

Rated 5 out of 5 stars

Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more

Company replied

Rated 5 out of 5 stars

I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet optio... See more

Company replied

Rated 5 out of 5 stars

Very patient came in for a virus on my phone and told the advisor about the passing of my family member and he guided me in the right direction and helped me sort out my current plans. Hugely recommen... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (Merrion Centre)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom

  • 01132449217

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

32,904 reviews in the last 12 months

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Rated 5 out of 5 stars

Service was amazing and the staff are…

Service was amazing and the staff are so polite. They help us in every steps. Special thanks to Yassen, he helps me to get better offer in no time.

April 7, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Thanks for sharing this lovely feedback, Dhirendra! Fantastic to hear that our team were welcoming and that Yassen made the process quick and easy for you. 🙌✨ -Veronica

Rated 5 out of 5 stars

awais helped me thank him

April 7, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Thanks for sharing, Jie! 🎉 Awais clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

Rated 5 out of 5 stars

The service was great Azeem help me…

The service was great Azeem help me with my Mifi setup, thank you

April 4, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Zaid, we’re thrilled to hear this! 💙 Azeem made everything smooth and hassle‑free with the MiFi setup. Thanks for sharing your experience! -Neha

Rated 5 out of 5 stars

Good staffs

Good staffs, very helping customers, problem solving, clear explanations.

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Thanks so much, Claire! We’re thrilled to hear the team made your visit smooth and reassuring. It’s great to know their support left such a strong impression. -Manavata

Rated 5 out of 5 stars

Umar thank you for your help

March 30, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey Jean, every cherished memory is shaped by people like Umar, whose dedication truly stands out. Thank you for sharing your experience and kind words! -Ashifa

Rated 5 out of 5 stars

Very helpful and Yaseen found me a…

Very helpful and Yaseen found me a cheaper deal than what I had initially signed up for.

March 26, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Yay! We absolutely love hearing this 🎉. Yaseen worked perfectly, Martin! Nothing beats walking out with some extra savings. You’re awesome 💗! -Neha

Rated 5 out of 5 stars

The 2 gents in store gave me excellent…

The 2 gents in store gave me excellent service. Gave me a great deal and really went the extra mile to help me with my new phone

March 22, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi there 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We’re delighted to hear that our team provided such supportive service while helping you set up your new phone. Enjoy every moment with your new device 😊 -Neha

Rated 5 out of 5 stars

Fantastic service by awais one of a…

Fantastic service by awais one of a kind service :)

March 19, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Mark! We love hearing that Awais was able to help you patiently and quickly. Thanks for the 5⭐ rating 😊 -Ayesha

Rated 5 out of 5 stars

Joseph was absolutely fantastic and…

Joseph was absolutely fantastic and really helpful!

March 14, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Paul, thank you for such an amazing review. Joseph’s dedication truly made a difference. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Umar was really helpful thank you

March 14, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Deverson, your words truly spotlight Umar's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind

Rated 5 out of 5 stars

The customer advisor Yaseen were really…

The customer advisor Yaseen were really helpful with me. He assisted me with every single thing whatever I asked to him. And, I was really satisfied by talking with him and he really amazed me with his customer care skill.So, I will suggest to visit at least once in Three Store, Merrione. And,will give more than 5 stars for his customer service.

March 12, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Thank you for this amazing review, Ali! We’re glad Yaseen was able to assist you with everything and make your experience so smooth at our Merrion branch. 😊 -Veronica

Rated 5 out of 5 stars

He very nice.

Azeem was great with my query today

March 10, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Almaz, thank you for sharing this 🎯 We’re pleased to hear that Azeem provided such brilliant guidance and made your experience a positive one. Have a fantastic day ahead 💙 -Arvind

Rated 5 out of 5 stars

It's a wonderful experience.

March 10, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

That’s awesome to hear! 🎉 Ganesh, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Kind

Kind, helpfull, proffessional. Lukasz helped to set up my new phone. He was very patient. Thank you

March 8, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hello, Emilia. We’re delighted to hear how well Lukasz supported you and made setting up your new phone a smooth experience. Thank you for this lovely 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Just wonderful

Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 minutes. They did awesome! Thanks to both!

March 7, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Yay 🎉 Raul, we love hearing this. We're thrilled that Yaseen and Awais were able to get everything sorted for you so efficiently and made your visit pleasant 💛 Wishing you all the best ahead. 😃 -Arvind

Rated 5 out of 5 stars

Good service by awais

Good service by awais

March 7, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Amazing feedback like this keeps us inspired, Denise. We're delighted Awais made your visit feel extra special! -Ashifa

Rated 5 out of 5 stars

Good feedback helped remove virus and…

Good feedback helped remove virus and games apps thank you awais merrion centre

March 6, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Thanks for the feedback, Rodrigo. It’s wonderful to know Awais got everything cleaned up for you and made the process easy. We appreciate you taking the time to leave this review :) -Ayesha

Rated 5 out of 5 stars

Perfect service by awais highly…

Perfect service by awais highly recommend 👏

March 6, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Linda, thank you for sharing your experience. We’re glad Awais ensured everything went smoothly. Wishing you a wonderful day 😊. -Suhaas

Rated 5 out of 5 stars

Excellent service awaits guided me to…

Excellent service awaits guided me to getting rid of virus

March 6, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey Frances, that’s superb! We’re glad everything was sorted out smoothly for you. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

Awais was incredibly helpful and saved…

Awais was incredibly helpful and saved me money always good service in this place

March 6, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey Rod, that’s marvellous! 🎉 A big shoutout to Awais for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! 🙌 -Veronica

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