Three UK - 3Store Leeds (Merrion Centre) Reviews 

173
TrustScore 5 out of 5

4.9

Unit 25, The Merrion Centre, LS2 8NG Leeds Merrion, Midlands, GB


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Rated 5 out of 5 stars

had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more

Company replied

Rated 5 out of 5 stars

Great staff..took time to explain everything without pressure.... Always my favourite Three store

Company replied

Rated 5 out of 5 stars

Yaseen was vey heplful with setting up my new phone and also helped transfer everything across to the phone as well he was a star.

Company replied

Rated 5 out of 5 stars

Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (Merrion Centre)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom

  • 01132449217

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

31,505 reviews in the last 12 months

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Rated 5 out of 5 stars

Yaseen was very good at helping me…

Yaseen was very good at helping me find a good sim plan

August 15, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Thank you for this wonderful 5⭐ review, Remy! Great to know Yaseen’s support and knowledge helped you find the perfect SIM plan.
– Three Social Media Team

Rated 5 out of 5 stars

Great staff..took time to explain…

Great staff..took time to explain everything without pressure....
Always my favourite Three store

August 15, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Thank you for sharing this lovely 5⭐ review, Bela! We’re delighted your favourite Three store gave you patient guidance and made the whole experience feel relaxed and easy.
– Three Social Media Team

Rated 5 out of 5 stars

Good job awais :)

August 14, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Yaa. Thank you for leaving this feedback. We are so glad to hear that Awais looked after you so well and did a fantastic job during your interaction.— Three Social Media Team

Rated 5 out of 5 stars

Awais was very helpful and easy to deal…

Awais was very helpful and easy to deal with. Sorted me out within 10 minutes

August 13, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi, thank you for sharing your feedback with us. We are delighted to hear that Awais provided such efficient and straightforward support to get everything sorted so quickly for you.— Three Social Media Team

Rated 5 out of 5 stars

Yaseen at Merrion Centre Leeds is so…

Yaseen at Merrion Centre Leeds is so helpful! Friendly, polite, and recommend good plans to me!

August 9, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi there,
We really appreciate your review. It’s great to know Yaseen provided such polite and helpful guidance while recommending suitable options.
– Three Social Media Team

Rated 5 out of 5 stars

easy,quick and polight.

easy,quick and polight.
Thanks Azeem!

August 9, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Sigitas, we appreciate you taking the time to leave a review. It’s great to know Azeem provided fast and courteous service. We’re glad your experience was smooth from start to finish.
– Three Social Media Team

Rated 5 out of 5 stars

Yaseen was vey heplful with setting up…

Yaseen was vey heplful with setting up my new phone and also helped transfer everything across to the phone as well he was a star.

August 9, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Christine, thank you for sharing your experience. We’re delighted to hear that Yaseen supported you so well, from setting up your new phone to transferring all your data.
– Three Social Media Team

Rated 5 out of 5 stars

Appreciate it thanks awais

Appreciate it thanks awais

August 7, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Andy. It is great to see that Awais provided such helpful support with your request. Thanks for sharing your experience, and enjoy the rest of your day.— Three Social Media Team

Rated 5 out of 5 stars

Yaseen was very helpful as he helped me…

Yaseen was very helpful as he helped me with my plan and helped me with setting my phone

July 30, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hello Mary, we’re delighted to hear Yaseen made everything smooth for you. - Three Social Media Team

Rated 5 out of 5 stars

Azeem at the MErrion centre Leeds

Azeem at the MErrion centre Leeds. Was so helpful and polite. Happy with the customer service :)

July 28, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

That’s amazing to hear, Sedi! A big shoutout to Azeem at our Merrion Centre Leeds branch for providing such brilliant support. Thank you for sharing your feedback. 🙌 – Three Social Media Team

Rated 5 out of 5 stars

Good service three store merion

July 28, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

We're so glad to hear Merion worked their magic, Faith :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. — Three Social Media Team

Rated 5 out of 5 stars

Good service by awais helped sort out…

Good service by awais helped sort out my three accounts

July 28, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Richard, thanks for the glowing 5⭐ review. We’re glad to know that Awais delivered exceptional assistance in resolving your My3 account.
-Three Social Media Team

Rated 5 out of 5 stars

Azeem was chill

Azeem was chill

July 27, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Thank you so much, Charlie! 🎉 We’re delighted Azeem could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

The customer advisor Yaseen was gentle…

The customer advisor Yaseen was gentle and passion . He helped me in every way possible to support me . And I left the store feeling better .

July 21, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Thank you for this review, Gleicia! We’re pleased Yaseen’s dedicated support made you feel cared at every step and left you feeling so positive. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Yaseen was very helpful on helping me…

Yaseen was very helpful on helping me with my contracts. He helped reduce the price in them all which ch was great

July 16, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Jeffrey, it’s great to hear Yaseen was able to support you with your contracts and help you find a more suitable option. We appreciate you taking the time to share your experience with us. — Three Social Media Team

Rated 5 out of 5 stars

Im very happy with the conclusion of my…

Im very happy with the conclusion of my complaints today thank you azeem for this, very grateful.

July 15, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Ashkan. We are incredibly glad to hear that Azeem was able to resolve everything to your satisfaction today. Thank you for taking the time to share your appreciation for his support, and we are grateful to have you with us.— Three Social Media Team

Rated 5 out of 5 stars

Awais helped us great

July 8, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Love this, Raaxo 💫 We’re glad Awais made such a positive difference. Here’s to smooth moments ahead 🌸

- Three Social Media Team

Rated 5 out of 5 stars

Good service awais very nice person

July 8, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Abdirizak, thanks for the amazing feedback. We’re glad to know that Awais provided top quality assistance and created a great experience for you.
– Three Social Media Team

Rated 5 out of 5 stars

Joseph was amazing did anything for me…

Joseph was amazing did anything for me 10 out of 10

July 3, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hello John, it is brilliant that Joseph provided such outstanding dedication and went completely above and beyond to deliver a top-tier experience for you. — Three Social Media Team

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