had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more
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Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more
Company replied
I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet optio... See more
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Very patient came in for a virus on my phone and told the advisor about the passing of my family member and he guided me in the right direction and helped me sort out my current plans. Hugely recommen... See more
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Company details
About Three UK - 3Store Leeds (Merrion Centre)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom
- 01132449217
4.9
Excellent
185 reviews
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Yaseen was very helpful as he helped me…
Yaseen was very helpful as he helped me with my plan and helped me with setting my phone
July 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hello Mary, we’re delighted to hear Yaseen made everything smooth for you. - Three Social Media Team
Azeem at the MErrion centre Leeds
Azeem at the MErrion centre Leeds. Was so helpful and polite. Happy with the customer service :)
July 28, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
That’s amazing to hear, Sedi! A big shoutout to Azeem at our Merrion Centre Leeds branch for providing such brilliant support. Thank you for sharing your feedback. 🙌 – Three Social Media Team
Good service three store merion
July 28, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
We're so glad to hear Merion worked their magic, Faith :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. — Three Social Media Team
Good service by awais helped sort out…
Good service by awais helped sort out my three accounts
July 28, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi Richard, thanks for the glowing 5⭐ review. We’re glad to know that Awais delivered exceptional assistance in resolving your My3 account.
-Three Social Media Team
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thank you so much, Charlie! 🎉 We’re delighted Azeem could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
The customer advisor Yaseen was gentle…
The customer advisor Yaseen was gentle and passion . He helped me in every way possible to support me . And I left the store feeling better .
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thank you for this review, Gleicia! We’re pleased Yaseen’s dedicated support made you feel cared at every step and left you feeling so positive. 😊 – Three Social Media Team
Yaseen was very helpful on helping me…
Yaseen was very helpful on helping me with my contracts. He helped reduce the price in them all which ch was great
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi Jeffrey, it’s great to hear Yaseen was able to support you with your contracts and help you find a more suitable option. We appreciate you taking the time to share your experience with us. — Three Social Media Team
Im very happy with the conclusion of my…
Im very happy with the conclusion of my complaints today thank you azeem for this, very grateful.
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi Ashkan. We are incredibly glad to hear that Azeem was able to resolve everything to your satisfaction today. Thank you for taking the time to share your appreciation for his support, and we are grateful to have you with us.— Three Social Media Team
Awais helped us great
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Love this, Raaxo 💫 We’re glad Awais made such a positive difference. Here’s to smooth moments ahead 🌸
- Three Social Media Team
Brilliant customer service by awais
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Eldho! Thank you so much! We’re really glad Jenny gave you an excellent experience. 🥰— Three Social Media Team
Good service awais very nice person
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi Abdirizak, thanks for the amazing feedback. We’re glad to know that Awais provided top quality assistance and created a great experience for you.
– Three Social Media Team
Joseph was amazing did anything for me…
Joseph was amazing did anything for me 10 out of 10
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hello John, it is brilliant that Joseph provided such outstanding dedication and went completely above and beyond to deliver a top-tier experience for you. — Three Social Media Team
Yaseen was very helpful with fixing my…
Yaseen was very helpful with fixing my sim card plan he had a lovely smile as well.
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thank you, Karen! it’s wonderful to hear that Yaseen was able to sort out your SIM plan so smoothly. His friendly approach and warm smile clearly made the visit even better, and we’re glad you felt well looked after. 😇 -Three Social Media Team
Long term customer of three mobile im…
Long term customer of three mobile im not very technical but needed help transferring one phone to another I called in to three shop and spoke to awais he went above and beyond and was really helpful and switched over my contract and customer service excellence.
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi Angela 😊
It’s lovely to hear you’ve been with us for so long.
Awais going above and beyond to help you switch phones and your contract really shows his care and patience.
We’re so glad he made everything easy for you, thank you for sharing this warm experience.
— Three Social Media Team
Thanks to Joseph to sort out my roaming
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Priscilla, we’re really pleased to know Joseph helped you get your roaming set up smoothly. Lovely to hear the experience was a positive one.
— Three Social Media Team
Lovely experience
Lovely experience, Lukasz was very informative and answered any questions I had. Would recommend!
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi Jessica, thanks for the amazing review. We’re glad to know that Lukasz delivered expert assistance and ensured all your concerns were answered. Your recommendation truly means a lot.
– Three Social Media Team
I am happy with the help sorting my…
I am happy with the help sorting my phone out by Lukasz
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Khamal! We're thrilled to hear you had such a great experience with Lukasz. Thanks so much for the review! – Three Social Media Team
Good service by awais thanks for…
Good service by awais thanks for removing virus
June 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hi Diana. We appreciate you taking the time to share this. It is brilliant to know that Awais took such great care of you and got your device completely sorted out.— Three Social Media Team
Very good service by awais and merrion…
Very good service by awais and merrion staff
June 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Yay, Hazel! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Awais and Merrion! 😎 — Three Social Media Team
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Julie, that’s awesome! That’s exactly what we like to hear. Thank you so much for your feedback. – Three Social Media Team
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