had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more
Company replied
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had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more
Company replied
Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more
Company replied
I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet optio... See more
Company replied
Very patient came in for a virus on my phone and told the advisor about the passing of my family member and he guided me in the right direction and helped me sort out my current plans. Hugely recommen... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom
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Azeem at the merrion store was very helpful in setting up my phone. Yhank you

Reply from Three UK - 3Store Leeds (Merrion Centre)
We went into the Three Store and we were changing our Internet. A colleague called Yaseen was helping us change our internet and we found I plan which was Much Cheaper then the plan we currently have. He was also Very Kind, Funny and a nice guy to talk with.

Reply from Three UK - 3Store Leeds (Merrion Centre)
He provided great service from the moment I walked in and got everything sorted for me in no time. Highly recommend.

Reply from Three UK - 3Store Leeds (Merrion Centre)
Yaseen was very helpful with upgrading my plan and also helped deleting viruses off my phone.

Reply from Three UK - 3Store Leeds (Merrion Centre)
Very helpful saved me money went the extra mile 5 stars for joseph

Reply from Three UK - 3Store Leeds (Merrion Centre)
Yaseen was very helpful with setting up my new sim

Reply from Three UK - 3Store Leeds (Merrion Centre)
had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped me choose the best option for my needs without any pressure. The service was quick, efficient, and welcoming, and I left feeling very satisfied. Thank you to the team for the outstanding customer service — highly recommended!

Reply from Three UK - 3Store Leeds (Merrion Centre)
Yaseen and Lucasz were really helpful

Reply from Three UK - 3Store Leeds (Merrion Centre)
Azeem its was helpful to us today and thank you so much big brother azeem

Reply from Three UK - 3Store Leeds (Merrion Centre)

Reply from Three UK - 3Store Leeds (Merrion Centre)
Every time I've visited this store, the manager as always been very understanding and happy to help with any problems I've had. He's always gone the extra mile and is by far the best customer service I've had in any store.

Reply from Three UK - 3Store Leeds (Merrion Centre)

Reply from Three UK - 3Store Leeds (Merrion Centre)
Azeem is an amaizing customer adviser and I would really recommend him. His service quality is 10000/10 stars and he had amaizing patience! I really recommend 3G

Reply from Three UK - 3Store Leeds (Merrion Centre)
Good service by awais at three store was truely commendable for his service thank you

Reply from Three UK - 3Store Leeds (Merrion Centre)

Reply from Three UK - 3Store Leeds (Merrion Centre)
Yaseen has been absolutely amazing. Really helpful and went out of his way to get me the best service and product.

Reply from Three UK - 3Store Leeds (Merrion Centre)
Query was very well handled in store by the three staff. I believe his name was Azeem. Thank you.

Reply from Three UK - 3Store Leeds (Merrion Centre)
Problem sorted out quicky and efficiently by awais

Reply from Three UK - 3Store Leeds (Merrion Centre)

Reply from Three UK - 3Store Leeds (Merrion Centre)
Yaseen was very helpful and provided good information about roaming plans

Reply from Three UK - 3Store Leeds (Merrion Centre)
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