Three UK - 3Store Leeds (Merrion Centre) Reviews 

185
TrustScore 5 out of 5

4.9

Unit 25, The Merrion Centre, LS2 8NG Leeds Merrion, Midlands, GB


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Rated 5 out of 5 stars

had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more

Company replied

Rated 5 out of 5 stars

Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more

Company replied

Rated 5 out of 5 stars

I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet optio... See more

Company replied

Rated 5 out of 5 stars

Very patient came in for a virus on my phone and told the advisor about the passing of my family member and he guided me in the right direction and helped me sort out my current plans. Hugely recommen... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (Merrion Centre)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom

  • 01132449217

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

32,904 reviews in the last 12 months

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Rated 5 out of 5 stars

Azeem at the merrion store was very…

Azeem at the merrion store was very helpful in setting up my phone. Yhank you

June 22, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey Habby! 🌷We’re thrilled to know Azeem made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Rated 5 out of 5 stars

Quality Service

We went into the Three Store and we were changing our Internet. A colleague called Yaseen was helping us change our internet and we found I plan which was Much Cheaper then the plan we currently have. He was also Very Kind, Funny and a nice guy to talk with.

June 20, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Amazing, Tyrese! It’s fantastic to hear that Yaseen made your visit such a positive one. Knowing he guided you to a more suitable and better‑value internet option while keeping the experience warm, engaging and enjoyable truly means a lot to us. 😇 -Prabhjeet

Rated 5 out of 5 stars

He provided great service from the…

He provided great service from the moment I walked in and got everything sorted for me in no time. Highly recommend.

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

That’s fabulous, Alex! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Yaseen was very helpful with upgrading…

Yaseen was very helpful with upgrading my plan and also helped deleting viruses off my phone.

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Absolutely fabulous, Mimi! We’re glad Yaseen was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Very helpful saved me money went the…

Very helpful saved me money went the extra mile 5 stars for joseph

June 12, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey Stephen! 🌷We’re thrilled to know Joseph made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Rated 5 out of 5 stars

Yaseen was very helpful with setting up…

Yaseen was very helpful with setting up my new sim

June 11, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Thank you for sharing your experience, Darrell. We’re so glad Yaseen was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

Rated 5 out of 5 stars

had a great experience at the Three UK…

had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped me choose the best option for my needs without any pressure. The service was quick, efficient, and welcoming, and I left feeling very satisfied. Thank you to the team for the outstanding customer service — highly recommended!

June 8, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Mian,

Great to hear you had such a smooth visit, the team in Leeds sound like they really made things easy for you 😊. Friendly, clear and patient support goes a long way, and it’s lovely to know you left happy. Thanks for sharing your experience with them. -Kashish

Rated 5 out of 5 stars

Yaseen and Lucasz were really helpful

Yaseen and Lucasz were really helpful

June 7, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi George, thank you for sharing your experience. We are glad to hear that Yaseen and Lucasz looked after you so well and provided a positive interaction. -Kishan

Rated 5 out of 5 stars

Azeem its was helpful to us today and…

Azeem its was helpful to us today and thank you so much big brother azeem

June 5, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Thank you so much, Mohammed! 🎉 We’re delighted Azeem could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Great service

Every time I've visited this store, the manager as always been very understanding and happy to help with any problems I've had. He's always gone the extra mile and is by far the best customer service I've had in any store.

June 3, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hello there, we appreciate you taking the time to share your feedback. It is wonderful to hear that our store manager always provides such understanding, helpful, and exceptional customer service during your visits. -Kishan

Rated 5 out of 5 stars

Azeem is an amaizing customer adviser…

Azeem is an amaizing customer adviser and I would really recommend him. His service quality is 10000/10 stars and he had amaizing patience! I really recommend 3G

June 2, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hello Mekdes, glad Azeem made such a strong impression with his patience and support. Thanks for your recommendation and for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Good service by awais at three store…

Good service by awais at three store was truely commendable for his service thank you

June 2, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi there. It is great to hear that Awais provided such commendable service during your visit to our branch. We appreciate you taking the time to share your positive experience.— VodafoneThree Social Media Team

Rated 5 out of 5 stars

Good service

Good service

May 28, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey Rohitha, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha

Rated 5 out of 5 stars

Yaseen has been absolutely amazing

Yaseen has been absolutely amazing. Really helpful and went out of his way to get me the best service and product.

May 24, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi there, thanks for your great feedback. It’s good to hear Yaseen was helpful and supported you in getting the right service and product. -Kishan

Rated 5 out of 5 stars

Query was very well handled in store by…

Query was very well handled in store by the three staff. I believe his name was Azeem. Thank you.

May 21, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Carlos, thanks for your feedback, glad to hear Azeem and the team handled your query well in store. -Kishan

Rated 5 out of 5 stars

Problem sorted out quicky and…

Problem sorted out quicky and efficiently by awais

May 19, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Thank you for the 5⭐ review, Agnes! We truly appreciate you sharing your experience. It’s wonderful to hear that Awais provided you with outstanding care. -Samad

Rated 5 out of 5 stars

Yaseen was very helpful and provided…

Yaseen was very helpful and provided good information about roaming plans

May 16, 2026
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Woohoo Anthony, your words light up our day 🚀 Glad to hear Yaseen looked after you so well and provided stellar expertise regarding the roaming plans. Have a wonderful time on your upcoming travels 💫 -Arvind

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