I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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I had an amazing experience with the 3 Mobile team thanks to a wonderful staff member. He was incredibly honest, reliable, and genuine in his effort to help. He speaks excellent English, remains calm... See more
Company replied
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... See more
Company replied
Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my ol... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
160 reviews
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Very helpful and quick with the…
Very helpful and quick with the requirements and order. Thanks.
Wojciech was great 👍
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Ian, every cherished memory is shaped by people like Wojciech, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
The staff were very helpful especially…
The staff were very helpful especially Ane
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Lorraine, thanks for taking the time to share your feedback.
We’re really pleased to hear the team were helpful, and it’s great to know Ane made a positive impression during your visit. -Shivam
Dan and.his team are happy lovely sales…
Dan and.his team are happy lovely sales team. Ever Smiling and welcoming
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Your kind words bring us joy, Dyson. We believe every visit should feel welcoming and empowering, no matter how often you stop by. Dan and the team turned routine assistance into something special for you. -Ashifa
I had no problem Not at all
I had no problem Not at all. Eric great service
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Boom 💥 Michael, it’s stellar to know Eric provided such spot-on support. Hope your week stays bright 💫 -Arvind
Three customer service is very good
Three customer service is very good, and the executive sami is very polite and helpful in nature.
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Love hearing this ✨ Deepak, great to know Sami offered such polite and supportive care that made your experience shine 😊 -Arvind
The customer service was very good from…
The customer service was very good from Sami he helped me set my phone up and gave me a great deal thank you very much
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Abdullah! That’s awesome! We’re so happy to hear that Sami was able to help you secure a great deal. Thank you for the lovely 5⭐ review! -Ayesha
Hammaad in the Leeds shop was very…
Hammaad in the Leeds shop was very attentive and helpful with my queries.
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Debbie! We’re delighted Hammaad’s assistance left such a positive impression. -Suhaas
Hammaad gave us excellent service
Hammaad gave us excellent service. He was very patient and knowledgeable. I got everything I asked for. Would highly recommend
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Lorraine, it’s great to hear your feedback. We’re really pleased that Hammaad took the time to support you and cover everything you needed. -Shivam
Reply from Three UK - 3Store Leeds (Trinity)
Hey, Atere! We love hearing this. Hammaad brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Faz is a star
Faz is a star. Excellent service. Very impressed with my overall experience. Very happy my new samsung is set up.
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Yay, Anita 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re pleased to hear Faz provided such supportive service while getting everything set up on your new Samsung. Enjoy every moment with your new device 😊 -Neha
Farhan provided a exceptional…
Farhan provided a exceptional experience regarding my S26 Ultra upgrade. He handled everything smoothly. A great in store experience overall.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks a ton, Omid! 🎉 We’re so glad everything went perfectly with Farhan, and we can’t wait to welcome you back again! 🥰 -Kashish
Aneesa was great always smiling and…
Aneesa was great always smiling and full of energy thanks for the help
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Mildred! It is lovely that our team member stayed so cheerful and vibrant. Aneesa provided wonderful assistance. -Kishan
Nick was absoluty amazinh
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for the 5 ⭐ review, Reginalda! It's wonderful to know Nick gave you such great support. -Maryalex
Huge thanks to Eric and Wojtek
Huge thanks to Eric and Wojtek, swapping my sim and getting a new home broadband was painless. A credit to your company both of them. 🙂
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Amara! Eric and Wojtek are super happy they could help with your SIM swap and new broadband 😊 We appreciate you taking the time to leave this 📱💡✨⭐ -Ayesha
Reply from Three UK - 3Store Leeds (Trinity)
Hey Rajesh, that’s awesome! We’re glad you had a fabulous experience. 😊 -Veronica
Nick helped me clean up my phone from…
Nick helped me clean up my phone from all of the spam apps and pop ups on my phone
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Absolutely fabulous, Mthandaxo! We’re glad Nick was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Hammaad gave good service and set us up…
Hammaad gave good service and set us up with Internet and sim
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Lilian! We’re delighted Hammaad was able to get you set up smoothly and provide such attentive support. -Suhaas
Hammad was very helpful and we really…
Hammad was very helpful and we really appreciated his help and support .Really good person to have worked with
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Fortune, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Hammad made your experience a remarkable one. We hope you have a fantastic day! 😊 -Afaq
Aneesa was good happy with the service…
Aneesa was good happy with the service given will visit again thank you
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Ian, it’s fantastic to hear that Aneesa made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Wojtek he did very good service..he…
Wojtek he did very good service..he help me a lot...
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for sharing this wonderful feedback, Maria. It’s great to hear that Wojtek offered such dedicated support and made everything feel smooth and straightforward. -Afaq
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