I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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I had an amazing experience with the 3 Mobile team thanks to a wonderful staff member. He was incredibly honest, reliable, and genuine in his effort to help. He speaks excellent English, remains calm... See more
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Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... See more
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Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my ol... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
158 reviews
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Leeds Trinity Three Shop
Leeds Trinity Three Shop. Shop assistants were spot on. Nick was really helpful and very smart. He helped me step by step. I was not the easiest person but he was very polite. I bought new mobile device and a broadband as well.
Thanks your help
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for stopping by at our Leeds Trinity Three branch. Shout‑out to Nick for steering the full setup with confidence and precision and we’re pleased to hear you left with your new device and broadband sorted just right, Janos ❤️ -Arvind
Very friendly staff at the Leeds…
Very friendly staff at the Leeds Trinity branch helped me massively! Will always return in store if I need anything in the future
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
It’s wonderful to know the Leeds Trinity staff provided the guidance and care you needed for a smooth visit, Ben. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Suhaas
Sami was very helpful and helped me…
Sami was very helpful and helped me make my first contract thank you
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for sharing this, Caroline! It’s great to hear that Sami guided you through the process and supported you in setting up your first contract. -Afaq
Received brilliant service from…
Received brilliant service from Wojciech today.
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent service as always
Excellent service as always
10 out of 10!
Nick is a credit to the company
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you so much for sharing this, Dudley. It’s fantastic to hear how smoothly everything went, and we’re thrilled that your interaction left such a strong impression. Nick’s dedication truly shines through, and your feedback will mean a great deal to him. -Manavata
Very happy.
Came to update my phone and Shah was brilliant. Very kind and pleasant and was very helpful.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Lisa, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Friendly and supportive people
Changed my sim to Three today
Hammaad helped me with all the setup and he was very friendly
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Welcome, Harshali! It’s so exciting to see the trust you’ve placed in us. Hammaad did an amazing job helping you out with his best efforts, and we hope to see you again soon! 😉 -Kashish
Great data deal from Aneesa
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Timothy, thank you so much for sharing this. It’s great to know Aneesa took such good care of you and helped you find the right option. -Afaq
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for your lovely feedback, Piotr. We’re happy to hear you felt well supported and expertly guided. 😊 -Veronica
Very good service from Wojciech
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Cheikh, we appreciate your kind words. It’s great to hear Wojciech’s dedication made your experience seamless and positive. -Suhaas
Extremely happy,
Extremely happy,
Customer officer named Wojtek is excellent one.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Frobert. We’re delighted to know you’re extremely happy with the service you received. Wojtek will be thrilled to hear your kind words. 🌸 -Ayesha
Very helpful customer service with…
Very helpful customer service with Sway. Couldn’t fault it!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you so much for sharing this, Nick. It’s incredible to hear how smoothly everything went during your visit. Sway will be absolutely thrilled to know their support made such a standout impact. -Manavata
I came into the Leeds shop today for a…
I came into the Leeds shop today for a query regarding my sim card hammaad and sami were extremelh helpful quickly sorted my query and also added an additional 3 plans to my account with a new phone giving amazing value for money will be sure to reccomend them to family and friends the leeds store is the best
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Superb, Flora! 🌟 We’re pleased to hear Hammaad and Sami were able to help with your SIM query and also set you up with additional plans and a new phone. It’s great to know you found real value and that the Leeds store team made such a strong impression. 💛 -Prabhjeet
Reply from Three UK - 3Store Leeds (Trinity)
Hi Brian, thanks for sharing. It's great to hear that you felt supported and that everything was taken care of. -Kishan
Speedy service
Speedy service, awesome deal, great assistance from Hammaad.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That’s wonderful, Darren! 😊 We’re delighted that Hammaad made everything seamless for you. Enjoy the rest of your day! ✨ -Veronica
Hammaad brother giving great service 5…
Hammaad brother giving great service 5 star always sort us many sim card contract and house wifis yet again great service
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Jaanshu, we’re thrilled Hammaad helps simplify your experience. Thank you for sharing your valuable feedback. -Suhaas
Aneesa is my favourite person that I’ve…
Aneesa is my favourite person that I’ve spoke to today. I was stuck and needed help. She was so helpful and friendly. Truely thankful
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That’s awesome, Teigan 🎉 We’re glad you received such caring and helpful support. Aneesa went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha
Had a great experience with Hammaad In…
Had a great experience with Hammaad In Trinity Shopping Mall he add couple lines to my acxount very happy
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Tayyab, for your kind words! 🎊 We’re delighted to hear that Hammaad at our Trinity Shopping Mall store gave you such attentive care. It’s fantastic to know his support made adding those extra lines to your account feel effortless and left you feeling pleased with the outcome. 😇 -Prabhjeet
The service was fantastic
The service was fantastic. Recommeneded. Thanks to Hammaad.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Nothing delights us more than knowing you’re happy, Glynn! Thank you for celebrating Hammaad’s efficiency, your recommendation to your loved ones is our greatest compliment ❤️ -Arvind
Wojtek was so polite
Wojtek was so polite, helpful and welcoming. He didn’t make us feel silly for asking questions on the process and was really thorough in explaining everything.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Stan, Wojtek is a shining example of what exceptional service looks like. His thoughtful and thorough approach turned a complex process into something manageable and even enjoyable. His ability to make you feel comfortable and informed, without ever making you feel rushed, is something truly special. -Manavata
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