Three UK - 3Store Leeds (White Rose) Reviews 

329
TrustScore 5 out of 5

4.9

Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, Midlands, GB


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Rated 5 out of 5 stars

Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahi... See more

Company replied

Rated 5 out of 5 stars

Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company shou... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitel... See more

Company replied

Rated 5 out of 5 stars

I went into the shop and was helped by Roesina to set up a renewed contract for 5g broadband and 2 phone accounts. It was a bit complex, transferring the BB from the existing 4g and porting one of th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (White Rose)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Midlands, United Kingdom

  • 01132714689

4.9

Excellent

TrustScore 5 out of 5

329 reviews

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4.9

All reviews

(329)

32,474 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from Dainora

Fantastic service from Dainora today. Very easy transaction as she helped me through the normaly difficult transition from phone to phone. All the praise for this young lady. Definitely asset to your company

November 17, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

We appreciate the 5* - We know the retail staff will be happy to see this -Maxine

Rated 5 out of 5 stars

Naz service

Naz served us she was very helpful and lovely

November 16, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Customer service was brill

Customer service was brill. Always know what they are talking about. Good knowledge

November 12, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Hi Mr three Ahmed was really helpful…

Hi Mr three Ahmed was really helpful with my purchase and made my experience very easy thank you ....

Mr three Ahmed should get a pay rise x

November 12, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Fantastic, Elaine, we're elated Ahmed could help you with your purchase. We really appreciate you leaving such a great review :) -Scott

Rated 5 out of 5 stars

The lady in the store was extremely…

The lady in the store was extremely helpful,talked me through all the deals and helped me find the best one for me.

November 11, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

That's what we like to hear, Cliff. We're glad you got the best deal for your needs :) -Scott

Rated 5 out of 5 stars

I came to enquire about a new iPhone…

I came to enquire about a new iPhone from the white rose store and was greeted by chippy, who went through the different phones and features and was very patient with me as I am a technophobe. I walked out with a new iPhone 17 and he also helped to set it up. Fantastic service and I will recommend three at white rose to everyone.

November 10, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this fantastic 5⭐ review, Hawa. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Hi Ahmed fantastic service as always

Hi Ahmed fantastic service as always, left the store as a very happy man,many thanks

November 11, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this amazing 5⭐ review, Andrew. We really do appreciate you taking the time to send this over! Great work Ahmed 🎉 -Jade

Rated 5 out of 5 stars

Thank you Ahmed for helping me with my…

Thank you Ahmed for helping me with my purchase

November 10, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this amazing 5⭐ review, Chaitanya. We really do appreciate you taking the time to send this over! Great work Ahmed 🎉 -Jade

Rated 5 out of 5 stars

Great service

Great service! Walked in for a new phone and got exactly what I needed within 20 minutes :)

November 9, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this fantastic 5⭐ review, Megan. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Shaf was good and helpful

Shaf was good and helpful

November 9, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Dainora was very helpful

Dainora was very helpful. Answered my questions, so lovely and got what I wanted form the visit. Thank you very much. Would definitely recommend Dainora.

November 8, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Dainora white rose

Dainora was very helpful, answered all my questions and sorted me out with what I was looking for. Thanks so much. Would highly recommend.

November 8, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Excellent service

Excellent service from Amina at the White Rose Shopping centre, very friendly and sorted everything out for me xxx

November 7, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for your feedback, Leanne, and it's lovely to hear that you enjoyed great customer service from Amina during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

My experience with Ahmed was excellent

My experience with Ahmed was excellent, I have been coming to see Ahmed for last 7 years and is always willing to help and look after me and get the best deal for me. His a real gem. Thank you always x

November 6, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this fantastic 5⭐ review, Ana Maria. We really do appreciate you taking the time to send this over! Great work Ahmed 🎉 -Jade

Rated 5 out of 5 stars

Brilliant customer service from Gareth…

Brilliant customer service from Gareth and really nice and genuine to talk to. His knowledge helped us choose the best phone for us.

November 6, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this amazing 5⭐ review, Kenny. We really do appreciate you taking the time to send this over! Well done Gareth 🎉 -Jade

Rated 5 out of 5 stars

Ahmed thank you so much for the tablet

Ahmed thank you so much for the tablet, its fantastic and also sim only. Will definitely recommend you your a star

November 6, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this fantastic 5⭐ review, Jamie. We really do appreciate you taking the time to send this over! Great work Ahmed 🎉 -Jade

Rated 5 out of 5 stars

Dainora

I have been coming to this store for years now and every time I do, I am greeted my the most professional and friendly customer advisors. This time Dainora has exceeded all my expectations. She made me feel like we have been friends for years, like my phone issues never existed and ensured that I am save from any hacking. I trust myself now more then I did before, she gave me confidence. Thank you ever so much. Dainora deserves all the praise she can get. 20/10 !!!

November 5, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for your feedback, Carol, and it's lovely to hear that you enjoyed great customer service. from Dainora during your visit to the store. Your kind words go a long way to ensuring we maintain such high standards. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, charming young lady amina

November 5, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hi Linda, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Dainora was brilliant

Dainora was brilliant, set my phone up and all... Fantastic 😍

November 5, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this fantastic 5⭐ review, Dana. We really do appreciate you taking the time to send this over! Great work Dainora 🎉 -Jade

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