Three UK - 3Store Leeds (White Rose) Reviews 

329
TrustScore 5 out of 5

4.9

Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, Midlands, GB


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Rated 5 out of 5 stars

Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahi... See more

Company replied

Rated 5 out of 5 stars

Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company shou... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitel... See more

Company replied

Rated 5 out of 5 stars

I went into the shop and was helped by Roesina to set up a renewed contract for 5g broadband and 2 phone accounts. It was a bit complex, transferring the BB from the existing 4g and porting one of th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (White Rose)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Midlands, United Kingdom

  • 01132714689

4.9

Excellent

TrustScore 5 out of 5

329 reviews

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4.9

All reviews

(329)

32,392 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best service ever

The best service ever, friendly and helpful.

December 8, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for your feedback, Almaz, and it's lovely to hear that you enjoyed great customer service and felt well taken care of. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Good service

Good service in the store today from Zoheb. Brilliant deal on a phone sim and tablet. Will be back again and recommend all family and friends.

December 8, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this amazing 5⭐ review, Irina. We really appreciate you taking the time to send this over to us! Great work Zoheb 🎉 -Jade

Rated 5 out of 5 stars

Roesina was so welcoming

Roesina was so welcoming, friendly and very helpful. No question was too much effort. She had a smile on her face. Very good customer service.

December 6, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Great customer service

Great customer service, friendly staff. Would recommend.

December 6, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Amina was very helpful with renewing my…

Amina was very helpful with renewing my contract and I’m satisfied with the service.

December 4, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

That's brilliant, Muhammad. We're grateful you chose to renew with us, and happy that Amina helped make that happen :) Thanks for taking the time to write a great review -Scott

Rated 5 out of 5 stars

Had an amazing service in store from…

Had an amazing service in store from Roesina. Sorted my new broadband out and saved me money on my existing contract! Will come back soon with my partner to sign her up for a sim deal. Thanks too

December 4, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine

Rated 5 out of 5 stars

Amina was excellent and very helpful

Amina was excellent and very helpful. She helped me with issue when i was struggling forb2 months with issue. A very good worker

December 4, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Amina the advisor!

Amina lovely young lady, with a beautiful smile. Very approachable, introducing herself to me very professionall in her role as advisor. Took me through the whole process, talking me through my contra and what I was signing up for.
Amina was able to save me money, gave me tablet with keyboard thrown in very happy customer...
Even though I had already complimented on her customer service skills she did not just stop at that, Amina then offered me a choice of hot and cold drink.
Excellent young lady, I always believe good customer service should be rewarded and this young lady has set bar at a very high level, people could learn a lot from her.
Please let Amina know about my review...

December 4, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Shaf was very helpful

Shaf was really helpful. Sorted us a good price for routers and sim cards. Definitely will be back

December 3, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine

Rated 5 out of 5 stars

Excellent customer experience …

The staff are always helpful and responsive in this store. They go out of their way to help their customers. I cannot fault the staff in this store.

December 3, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Wonderful, we're grateful for your kind review, Paul. That's exactly the atmosphere and service we want you to find from our staff :) -Scott

Rated 5 out of 5 stars

Zoheb Very helpful

December 2, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hello Aica, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Amazing experience in White Rose…

Amazing experience in White Rose Shopping Centre with lovely Naz.She helps us a lots.Lovely lady with warm smile and explains everything.
Thanks Naz.

November 28, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Wounded full experience in Leeds white…

Wounded full experience in Leeds white rose store, thank you Ahmed

November 27, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for your feedback, Nimah, and it's lovely to hear that you enjoyed great customer service from Ahmed during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent friendly service

Dionara went over and above. She quickly understood what I needed, dealt with the admin, then offered help and advice with the set up of my phone and the additional protection to consider.
I came away with an increased competitive package and greater confidence. Excellent friendly service.

November 27, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for your feedback, Lisa, and it's lovely to hear that you enjoyed great customer service from Dionara with your phone. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Thank you Ahmed

Thank you Ahmed

November 25, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

We're glad you got super service from Ahmed, Mr K! Thank you for a 5 star review -Scott

Rated 5 out of 5 stars

Ahead thank you soooo much

Ahead thank you soooo much, my experience was amazing. Look after ya self see ya

November 19, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hey Kirsty, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Yo my man Ahmed you was amazing

Yo my man Ahmed you was amazing, first class service, first class experience, top man , thank you for helping me and my family .

November 17, 2025
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this amazing 5⭐ review, Christine. We really do love to hear this! Great work Ahmed 🎉 -Jade

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