Three UK - 3Store Leeds (White Rose) Reviews 

328
TrustScore 5 out of 5

4.9

Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, Midlands, GB


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Rated 5 out of 5 stars

The lovely lady Naz helped me to remove all the virus applications on my phone which was stopping me from being able to use the phone. She then went ahead and upgraded my contract and saved me £15 per... See more

Company replied

Rated 5 out of 5 stars

Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company shou... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitel... See more

Company replied

Rated 5 out of 5 stars

Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (White Rose)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Midlands, United Kingdom

  • 01132714689

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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4.9

All reviews

(328)

30,320 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless service

Seamless service

July 19, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hello Emma! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Ash and Naz….three has good staff

Ash and Naz did a great job. Fully understand my contract and sorted me out with everthing I needed for a really good price.

July 18, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey Aaron, thank you for the brilliant 5 star review! It’s fantastic to hear that Ash and Naz guided you so clearly and made sure you left with the perfect setup at a great value.
Three Social Media Team

Rated 5 out of 5 stars

Amina has been brilliant

Amina has been brilliant, explained everyrhing to me, got me a great deal, very good customer service.

July 18, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey Luke, you’ve just made our day! 🎉 Great to hear your experience with Amina was excellent, and your feedback means a lot to us. – Three Social Media Team

Rated 5 out of 5 stars

Naz Great Service

The lovely lady Naz helped me to remove all the virus applications on my phone which was stopping me from being able to use the phone. She then went ahead and upgraded my contract and saved me £15 per month

July 17, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey Seamus, we’re delighted to hear that Naz provided excellent support and helped enhance your plan. Thank you for taking the time to let us know 😊
Three Social Media Team

Rated 5 out of 5 stars

Went in to take about a phone I’ve…

Went in to take about a phone I’ve ordered ended up with a better deal and the phone straight away. Ash you are amazing thank you for your help

July 12, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hello Thomas, we’re delighted Ash helped you get a great option and get everything sorted during your visit. Thank you for the 5 ⭐ review. – Three Social Media Team

Rated 5 out of 5 stars

Wanted an upgrade

Wanted an upgrade. Had Ash who was quick and helpful and got me what I wanted. Happy days.

July 5, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey Dan! Thank you for your feedback. We’re glad Ash was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Ash went out of his way

Ash went out of his way to ensure my upgrades went through in the short space of time I had to do it. These went towards gifts for someone and made both mine and their day... Cheers Ash...fab service!!!

July 5, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Wow, Gillian! Your review is next level awesome! 🎉 Huge shout out to Ash for making it unforgettable. 😉 — Three Social Media Team

Rated 5 out of 5 stars

Fantastic customer service from Ash

Fantastic customer service from Ash
Definitely recommend

July 4, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

That’s brilliant, Suzi 🌟 We’re pleased Ash delivered standout support, and your recommendation speaks volumes 😊

- Three Social Media Team

Rated 5 out of 5 stars

Brilliant experience!

Went to the Three shop today to look at an upgrade for my iPhone.
I was greeted straight away by Ash, he was friendly and informative.
I walked away with a new iPhone a great deal and a few free items!
100% recommend!
Thank you! 🌟

July 4, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Luke, it is superb to hear that Ash gave you such a warm welcome and clear information to help you walk away with a brilliant new iPhone deal and some extra goodies, and we truly appreciate your highly valued recommendation! — Three Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, helped me out no end, got me a better deal than I had originally set up and gave me a charger and screen protector. Great additions to 3. Zoheb and Marc, thanks a lot.

June 27, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi there 🎯 We’re glad Zoheb and Marc provided such expert assistance to upgrade your bundle and ensure you walked away with those top‑tier extras. Wishing you plenty of smiles ahead 😊

- Three Social Media Team

Rated 5 out of 5 stars

I wanted a new phone and Amina from the…

I wanted a new phone and Amina from the Leeds White Rose store went through a variety of different options until I found one I was interested in she was very professional and very knowledgeable but wasn't pushy, she worked a couple of options out and I went away to study and then went back and sorted out getting it. She helped me with the transferring from my old phone to my new one, all in all a lovely young lady who makes you feel comfortable in making the right choices.

June 19, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Caron. It is wonderful to hear about your experience at our Leeds White Rose branch. We are delighted that Amina gave you the time and space to consider your choices, while offering the expert guidance needed to get your fresh device up and running smoothly. Thank you for sharing such a lovely summary of your visit. -Shivam

Rated 5 out of 5 stars

The team at Three helped me save money…

The team at Three helped me save money on my monthly expenses even with a Lenovo tab included in the new price from £25 to £17.75

A big thank you to Naz & Ash

June 20, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Michael. It is wonderful to hear that Naz and Ash were able to help you lower your monthly bill while still including your new Lenovo tablet. We always aim to find the best value for our customers -Shivam

Rated 5 out of 5 stars

Excellent service and very good offers

Excellent service and very good offers, recommend this store for those who look to face good customer service 👍
Thank you Ash and Zahir

June 20, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

We're so glad to hear Ash and Zahir worked their magic, Jannet :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish

Rated 5 out of 5 stars

Dainora was very kind

Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company should appreciate Dainora more. Me and my husband are extremely grateful. Thank you

June 19, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hi Numa. It is wonderful to hear how dedicated Dainora was in stepping up and dedicating so much time to resolve that issue for you and your husband. Her commitment is exactly what we aim for, and we are glad she could turn your recent experiences around. -Shivam

Rated 5 out of 5 stars

DAINORA HAS BEEN THE BEST

DAINORA HAS BEEN THE BEST, Very friendly and she helped us sort our problem with three, I’m really grateful for your job

June 19, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hi. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience and received excellent assistance from Dainora. It is fantastic to know that she was welcoming and able to resolve the issue for you successfully. -Shivam

Rated 5 out of 5 stars

Just been in to see Dainora who was…

Just been in to see Dainora who was incredibly friendly, helpful and informative and helped me to get the best deal based on my needs. Thank you!

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Brilliant feedback, Edita! 🌟
So glad Dainora could guide you through everything and help you get the best deal. She’ll be so happy to hear this. Thank you! 💛 -Ayesha

Rated 5 out of 5 stars

Served by Naz professional friendly &…

Served by Naz professional friendly & very helpful, upgraded 2 telephone numbers super helpful and knowledgeable thank you

June 13, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hey Ann! It’s wonderful to hear that Naz was so helpful and made sure everything was perfect for you. Thank you for sharing this! 😊 -Neha

Rated 5 out of 5 stars

Great service

Great service from Naz , highly reccomend and she is a true asset to the team. Thank you from Barry chuckle

June 13, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hi Karen. Thank you for sharing your experience. We are glad to hear that Naz looked after you so well, providing outstanding care during your interaction, and we really appreciate your high recommendation. -Shivam

Rated 5 out of 5 stars

Brilliant service from Naz

Brilliant service from Naz. She helped us sort out a contract for me and my partner. Amazing deal with lots of savings.

June 11, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hi Dwayne, it’s good to know you had a positive experience with Naz. We’re glad she was able to help and provide the details you needed. Thank you for the 5⭐ rating. -Neha

Rated 5 out of 5 stars

Great customer service from Ash

Great customer service from Ash. Thank you

June 11, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Amazing, Hussain! We’re glad to hear that Ash provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha

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