The lovely lady Naz helped me to remove all the virus applications on my phone which was stopping me from being able to use the phone. She then went ahead and upgraded my contract and saved me £15 per... See more
Company replied
Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, Midlands, GB
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The lovely lady Naz helped me to remove all the virus applications on my phone which was stopping me from being able to use the phone. She then went ahead and upgraded my contract and saved me £15 per... See more
Company replied
Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company shou... See more
Company replied
Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitel... See more
Company replied
Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahi... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Written by the company

Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Midlands, United Kingdom
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Roseina was absolutely brilliant, she supported me with getting my new sim deal all sorted ahead of my contract end. She was patient throughout. Thank you.

Reply from Three UK - 3Store Leeds (White Rose)
Appreciate help got from Dainora, she sorted out everything very easily.

Reply from Three UK - 3Store Leeds (White Rose)
Thank you, Naz, for amazing deal and big everymonth discount.

Reply from Three UK - 3Store Leeds (White Rose)

Reply from Three UK - 3Store Leeds (White Rose)
Danny was Very helpful, went over and beyond to help me and I’m happy with my new sim

Reply from Three UK - 3Store Leeds (White Rose)
Amazing experience in the white rose store, exceptional customer service from Danny and Zahir. Would recommend to all!

Reply from Three UK - 3Store Leeds (White Rose)
So happy naz and zahir also helped to transfer my data across

Reply from Three UK - 3Store Leeds (White Rose)
Had Dainora as my Customer Advisor today ! She was so lovely and helpful throughout 😊 Great interpersonal skills and customer service from her ! Thank you Three 👏😍

Reply from Three UK - 3Store Leeds (White Rose)
I had a lot of issues with my service and I spoke to Dainora at the Three shop at White Rose Leeds. She is a credit to your Company and if everyone else were as efficient as she is you would be brilliant. Dainora is absolutely wonderful and so easy to speak to. She was fantastic!

Reply from Three UK - 3Store Leeds (White Rose)
Received excellent service from Roesina. She was patient, helpful and went above and beyond in ensuring that I understood and was happy with my purchase. Thank you Roesina.

Reply from Three UK - 3Store Leeds (White Rose)
Roesina & Zahir made my experience so smooth and where extremely helpful. This is the first time I’ve ever had phone contract and was feeling very nervous, but they made is such a positive experience for me. Thank you :)
Sister Amina was very well mannered and provided me with a great service. She explained everything to me and saved me lots of money. She is such a good employee and there are Lucy to have such a person to represent them

Reply from Three UK - 3Store Leeds (White Rose)
Can not fault the white rose store staff dainora and zoheb they helped me get my watch sorted with all the issues with upgrading I personally want to thank them from the bottom of my heart they made the whole process easier 😊

Reply from Three UK - 3Store Leeds (White Rose)
the experience was amazing. Amina was an amazing and experienced employee. she help me so much and eased my switch

Reply from Three UK - 3Store Leeds (White Rose)
Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahir was also very helpful & saved us money. Great store. Thank you very much.

Reply from Three UK - 3Store Leeds (White Rose)
zahir absolute quality customer service! thankyou

Reply from Three UK - 3Store Leeds (White Rose)

Reply from Three UK - 3Store Leeds (White Rose)
Perfect friendly guy was ash very helpful 100 percent recommended cheers three

Reply from Three UK - 3Store Leeds (White Rose)

Reply from Three UK - 3Store Leeds (White Rose)
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