Three UK - 3Store Leeds (White Rose) Reviews 

328
TrustScore 5 out of 5

4.9

Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, Midlands, GB


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Rated 5 out of 5 stars

The lovely lady Naz helped me to remove all the virus applications on my phone which was stopping me from being able to use the phone. She then went ahead and upgraded my contract and saved me £15 per... See more

Company replied

Rated 5 out of 5 stars

Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company shou... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitel... See more

Company replied

Rated 5 out of 5 stars

Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (White Rose)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Midlands, United Kingdom

  • 01132714689

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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4.9

All reviews

(328)

32,489 reviews in the last 12 months

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Rated 5 out of 5 stars

Roseina was absolutely brilliant

Roseina was absolutely brilliant, she supported me with getting my new sim deal all sorted ahead of my contract end. She was patient throughout. Thank you.

May 23, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Absolutely love hearing this ✨ Awais, We’re pleased Roseina ensured everything was sorted ahead of time and handled your new SIM deal with great care. We truly appreciate you sharing your experience 💛 -Arvind

Rated 5 out of 5 stars

Appreciate help got from Dainora

Appreciate help got from Dainora, she sorted out everything very easily.

May 23, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey Jeet! Thank you for your feedback. We’re glad Dainora was able to help, and we’re always here whenever you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Thank you

Thank you, Naz, for amazing deal and big everymonth discount.

May 10, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Cristina, we're thrilled to hear that Naz helped you get an amazing deal and at great value. 😇 -Prabhjeet

Rated 5 out of 5 stars

Thank you

Thank you. Naz for amazing deal!

May 10, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Dmytro,Thank you for your great feedback. We’re thrilled to hear that Naz was able to get you an amazing deal and make your experience a positive one. Your support means a lot to us. -Shivam

Rated 5 out of 5 stars

Danny was Very helpful

Danny was Very helpful, went over and beyond to help me and I’m happy with my new sim

May 3, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

We couldn’t be happier knowing you’re smiling! Your appreciation of Danny’s efficiency means so much to us. It was a joy serving you, and we’re glad you’re enjoying your new SIM. -Ashifa

Rated 5 out of 5 stars

Amazing experience in the white rose…

Amazing experience in the white rose store, exceptional customer service from Danny and Zahir. Would recommend to all!

May 3, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey Blessing, thank you for such an incredible note. We’re so glad to hear that Danny and Zahir made your visit exceptional. It was a pleasure serving you at White Rose, and we’re grateful for your recommendation. -Ashifa

Rated 5 out of 5 stars

So happy naz and zahir also helped to…

So happy naz and zahir also helped to transfer my data across

May 1, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thank you for the 5⭐ review, Kaddijatou! We really appreciate you sharing your experience. It’s wonderful to hear that Naz and Zahir provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Had Dainora as my Customer Advisor…

Had Dainora as my Customer Advisor today ! She was so lovely and helpful throughout 😊 Great interpersonal skills and customer service from her ! Thank you Three 👏😍

April 30, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Chido, thanks so much for sharing this wonderful feedback! We’re delighted to hear that Dainora made your experience such a positive one with her helpfulness and great service. 😇 -Prabhjeet

Rated 5 out of 5 stars

Great service

April 25, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Andrew, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

I had a lot of issues with my service…

I had a lot of issues with my service and I spoke to Dainora at the Three shop at White Rose Leeds. She is a credit to your Company and if everyone else were as efficient as she is you would be brilliant. Dainora is absolutely wonderful and so easy to speak to. She was fantastic!

April 22, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Ann, thanks for taking a moment to share this. It’s clear that Dainora turned a frustrating situation into a genuinely positive experience with her efficiency and easygoing manner. Hearing how supportive and outstanding she was really means a lot, and we’re glad she made such a difference during your visit. -Manavata

Rated 5 out of 5 stars

Mobile Phone

Received excellent service from Roesina. She was patient, helpful and went above and beyond in ensuring that I understood and was happy with my purchase. Thank you Roesina.

April 20, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Jo, thanks for taking the time to share this lovely feedback. We’re delighted to hear Roesina made such a positive impression and supported you throughout your visit. Making sure customers feel confident and happy with their choices is exactly what we aim for. -Shivam

Rated 5 out of 5 stars

Sister Amina was very well mannered and…

Sister Amina was very well mannered and provided me with a great service. She explained everything to me and saved me lots of money. She is such a good employee and there are Lucy to have such a person to represent them

April 15, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thank you so much for sharing this wonderful feedback, Multan! It’s great to hear that Amina took such thoughtful care and made sure everything was clearly explained. -Afaq

Rated 5 out of 5 stars

White rose

Can not fault the white rose store staff dainora and zoheb they helped me get my watch sorted with all the issues with upgrading I personally want to thank them from the bottom of my heart they made the whole process easier 😊

April 15, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Craig, it’s amazing to hear how smoothly the team at White Rose supported you. Dainora and Zoheb clearly put real care into helping you get everything sorted, and your appreciation truly means a lot. -Manavata

Rated 5 out of 5 stars

the experience was amazing

the experience was amazing. Amina was an amazing and experienced employee. she help me so much and eased my switch

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Peter, thanks for the great review! Wonderful to hear Amina helped make your switch smooth from start to finish. -Samad

Rated 5 out of 5 stars

Amina served us today

Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahir was also very helpful & saved us money. Great store. Thank you very much.

April 14, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

That is impressive Dave 💫 Amina was truly superb to handle your multiple setups with such kindness and expert care. It’s wonderful that Zahir also stepped in to find you some great savings. Here's to more great moments ahead 💙 -Arvind

Rated 5 out of 5 stars

zahir absolute quality customer…

zahir absolute quality customer service! thankyou

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey Stephanie, we're thrilled to hear Zahir delivered outstanding service! Thank you for sharing your experience with us. 😊 -Maryalex

Rated 5 out of 5 stars

Great 👍

Quick, easy, supportive and fast service.

April 12, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Boom 💥 We're thrilled that you received such swift, helpful, and efficient support, Akshaya. Wishing you joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

Perfect friendly guy was ash very…

Perfect friendly guy was ash very helpful 100 percent recommended cheers three

April 12, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Jamie, we really appreciate your recommendation. It’s fantastic to hear Ash made the process easy and positive for you. -Shivam

Rated 5 out of 5 stars

Amazing job

Amazing job

April 7, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Maureen, thank you for the 5⭐ review. Great to hear everything went so well for you. -Kishan

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