The lovely lady Naz helped me to remove all the virus applications on my phone which was stopping me from being able to use the phone. She then went ahead and upgraded my contract and saved me £15 per... See more
Company replied
Location
Switch locationUnit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, Midlands, GB
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See what reviewers are saying
Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company shou... See more
Company replied
Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitel... See more
Company replied
Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahi... See more
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Company details
About Three UK - 3Store Leeds (White Rose)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Midlands, United Kingdom
- 01132714689
4.9
Excellent
328 reviews
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Dainora was extremely helpful would…
Dainora was extremely helpful would definitely recommend speaking to her
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Thanks so much, Nicky! 🎉 We’re delighted that Dainora was able to assist you in exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish
Was served today by Amina
Was served today by Amina. Very professional, friendly and informative. Went out of her way to sort out the mess of an account I had and made everything easy to understand. Even wrote it all down for me...... used 3 for over 10 years and hands down the best service I've ever received. Highly recommend
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Mo, what a fantastic review! Amina always goes the extra mile, and it’s great to hear she made everything simple and clear for you. Thanks for being with us for so long and for sharing the love. ☺️ -Ayesha
came to get a second device today for …
came to get a second device today for my partner who has been with o2 for years but 02 couldnt help him unless he waited 2 weeks so came to 3 and Roesina helped us she was very knowledgeable and friendly saved us both lots of money and did us a deal on some accessories.i would recommend 3 to all my friends and family .well done Roesina and 3 you smashed it !!!!!
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hey Lynne, it’s fantastic to hear that Roesina made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Dainora is a brilliant customer service…
Dainora is a brilliant customer service agent she looked after us and i'm happy with the service provided by her well done
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hey Lamin, every cherished memory is shaped by people like Dainora, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
Reply from Three UK - 3Store Leeds (White Rose)
Hey Kieren, that’s awesome! We’re glad you had a fabulous experience. 🎉 -Veronica
Thank you for helping me setup my phone…
Thank you for helping me setup my phone and download apps on my new phone
Zoheb was very helpful in helping me with everything
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Woohoo 🎉 Muhammed, your feedback made our day! We’re delighted Zoheb helped get everything set up smoothly and your apps sorted just as needed. Here’s to more great moments ahead 💙 -Arvind
White Rose
Naz set me up with a new sim deal and applied a great discount. I switched from pay as you go to contract. She was very helpful
March 29, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Thank you for sharing your experience, Krishnendu. It’s great to hear that Naz made the transition smooth and ensured you received an excellent offer. We’re delighted she could guide you through everything with such care. -Manavata
Roesina was great today
Roesina was great today, very knowledgeable and patient and we didn't feel pressured to commit to anything. We came away from the shop with a better deal and good advice for upgrading in future.
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi Phillip, it’s great to hear you had such a helpful visit. Providing clear, expert guidance is exactly what we strive for. We’re glad you found the right solution for your needs, and we know Roesina would be delighted to hear she made a difference. Thanks for the feedback! -Kishan
Roesina was very friendly and gave us…
Roesina was very friendly and gave us an in-depth service into both our phones to make sure we could see the best deals
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Thank you for sharing this, Evie. It’s wonderful to hear how thoughtfully Roesina guided you through everything. Her care in exploring all the options and making sure you had complete clarity truly stands out. -Manavata
Reply from Three UK - 3Store Leeds (White Rose)
Hi Mariam, thank you so much for the 5 ⭐! We’re thrilled to know Ahmed looked after you so well and made your visit such a positive one. -Ayesha
Roesina was very helpful and explained…
Roesina was very helpful and explained everything clearly
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hey Jan, it’s fantastic to hear that Roesina made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Shaf has been really helping in setting…
Shaf has been really helping in setting up my sim and also giving me a very good deal on my monthly payments
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
✨ Thanks Genesis! Shaf’s dedication created a positive experience and a deal you’re happy with. Thank you for sharing your experience. -Suhaas
Shaf provided a great service
Shaf provided a great service. Really helped me out with getting my head around my new iPhone. Would definitely buy another phone from 3 just because of the ease and customer service levels. Thanks once again guys.
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hello there, we’re so glad to know you felt supported and guided toward the right choice. 🌟 Your appreciation means so much, and it’s wonderful to hear that Shaf's care made a difference for you. Thank you! -Kashish
Taken the time to find us the best price
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Rebecca, your feedback fills us with joy! 🌟 Delivering a seamless experience is our priority, and it’s what we strive for every day. -Suhaas
Shaf was absolutely brilliant
Shaf was absolutely brilliant. Got us some really good deals on our phones & 2 pads for the kids with a really good deal.
Kind, friendly & a welcoming smile.
Thank you Shaf!!
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Naheed super helpful saved us lots of…
Naheed super helpful saved us lots of money
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Thank you so much, Malik! 🎉 We’re delighted Naheed support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Excellent staff member solved my…
Excellent staff member solved my questions
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Wow, Sheila! 🌟 Our staff amazing service truly stands out, and we’re thrilled to know you had such an incredible experience! ☺️ Thank you so much for the 5⭐ review! -Ayesha
Thank you to Naheem in the store who…
Thank you to Naheem in the store who helped me to set up broadband and also a great deal for my phone and helping me keep my number. Thank you and I will be recommending.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Thanks, Avril! We’re thrilled Naheem’s professionalism and clear guidance helped you get everything sorted with ease. We appreciate your recommendation and kind words. -Suhaas
All I can say Zahir and Roesina have…
All I can say Zahir and Roesina have been wonderful, nothing was too much of an ask. Got all my accounts sorted, even set up my new device. Highly recommend the store to everyone.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Thank you for your kind words, Terry. 😊 We’re pleased to know that Zahir and Roesina provided such excellent support throughout your visit. ✨ -Veronica
Thank you Ahmed for helping me with my…
Thank you Ahmed for helping me with my upgrade for phone and also a tablet for my other half, thank you for a fabulous service and will recommend you
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
We’re thrilled to hear this, Ann! 😊 Ahmed’s knowledge and support clearly made a big difference to your upgrade. Have a lovely day! ✨ -Veronica
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