The lovely lady Naz helped me to remove all the virus applications on my phone which was stopping me from being able to use the phone. She then went ahead and upgraded my contract and saved me £15 per... See more
Company replied
Location
Switch locationUnit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, Midlands, GB
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See what reviewers are saying
Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company shou... See more
Company replied
Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitel... See more
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Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahi... See more
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Company details
About Three UK - 3Store Leeds (White Rose)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Midlands, United Kingdom
- 01132714689
4.9
Excellent
328 reviews
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Naz was super great
Naz was super great. She helped to upgrade my contract she has always helped me over the years with my contracts and I always return back to Leeds Whiterose for her service. She always manages to go over and beyond to give me the best deal
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi there, it is absolutely phenomenal to hear why you consistently return to our Leeds White Rose location for your upgrades. We are incredibly glad Naz is always right there to look after you with such dedication and ensure you walk away with exceptional value year after year. -Shivam
Regular customer with Three
Regular customer with Three. Always pop in to see Zoheb. Great service as usual sorted me a good deal with a new phone. Always recommend to everyone. Spot on as usual.
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi Brian, thanks so much for sharing this! 😊 Always great having you in, and brilliant to hear Zoheb sorted you a great deal once again. -Ayesha
Excellent customer service especially…
Excellent customer service especially by Dainora in WhiteRose Leeds. She provided above and beyond service by contacting our previous network provider and stayed online to get things done for our new sims only contract. She completed the long process due to Vodafone being stubborn and extremely reluctant , that took almost 2 hours, and she was extremely friendly and did her best to make the process as smooth as possible.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi Samra, thank you for sharing your experience. We are glad to hear that Dainora looked after you so well and provided a brilliant interaction. It is wonderful that our team took the time to guide you through everything and find the ideal option for your requirements. -Kishan
Ash gone beyond the customer service
Ash gone beyond the customer service
Great customer service
Excellent knowledge
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Your words are a real highlight ✨ Tony. Great to know Ash delivered expert support with such strong knowledge and a dedicated approach that goes beyond expectations 💫 -Arvind
Reply from Three UK - 3Store Leeds (White Rose)
Woohoo 🎉 Sean. We’re glad our team delivered such refined and positive support ✨ -Arvind
Excellent Customer service
Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitely went the extra mile to sort out our problem . Fantastic customer service. Can’t recommend enough. Thank you
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Amazing! We’re really pleased to hear how well Zoheb supported you. It’s great to know he took the time to fully understand the issue with your router and went above and beyond to get everything resolved. 😇 -Prabhjeet
Amazing customer service.
Amazing customer service.
Roesina provided the best service I have ever received.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Simple, easy, sorted! 🎉✨ We’re hyped Roesina could help you out today, have an awesome week ahead, Minato! 🚀 -Kashish
I visited the Three store at White Rose…
I visited the Three store at White Rose after being scammed into switching my contract from Three to O2 by someone who falsely told me that Three was merging with O2. I was very worried about losing my number and wasn’t sure what to do.
A lovely member of staff called Amina helped me throughout the process. She was kind, professional, and extremely helpful in getting everything sorted and helping me get my number back. She took the time to explain everything clearly and made a stressful situation much easier to deal with.
I can’t thank Amina enough for her excellent customer service and support. She is a real credit to Three, and I highly recommend the White Rose store because of the outstanding help I received.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Thanks so much for sharing this, Rachel. It’s wonderful to hear how well Amina supported you during such a stressful situation. Her calm approach, clear explanations and determination to get everything sorted clearly made a huge difference. 😇 -Prabhjeet
Brilliant service by Dainora
Brilliant service by Dainora. If ever gonna go to store, look for her as excellent service is guaranteed. It's been years that I ve been visiting her even in other stores and Dainora always delivers . She set up my phone, fought to get the best possible price. Brilliant
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi Linda, it’s fantastic to hear how Dainora made your visit so smooth. We’re glad she helped you feel comfortable and supported in making the right decision. 🥰 -Neha
Naz helped me in store
The lady in store Naz helped me to save money on my contracts. 5 star rating.
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hey Rasool, we’re happy to hear that Naz provided great advice and helped you keep costs down! 😊 -Neha
Ash was great
Ash was great, not only did he solve my problem with my SIM card quickly and smoothly, he also sorted me out with a cracking saving on my existing plan.
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi Jenny,
That’s fantastic to hear ⭐ Ash will be so pleased to know he sorted everything quickly and even helped you save on your plan. We’ll make sure your kind words reach him. -Ayesha
I came in to check the date for upgrade…
I came in to check the date for upgrade on my sons account. Ash informed me that my sons was overdue and on checking my account both mine and my eldest sons were also overdue, and potentalially paying more than we could. He quickly changed this and sorted me out with three new contracts. I couldn't thank him more for doing this so swiftly and easily for me.
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
That’s incredible, Gaz 🎉 We're thrilled Ash used his prompt efficiency to review your accounts thoroughly and move all three connections onto much better contracts. Knowing his swift guidance saved you money and kept everything hassle-free is fantastic 💙 -Arvind
Aminah looked after me
Aminah looked after me. Thank you for dealing with me
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Margaret, we’re pleased Aminah was able to support you so well. Thanks for taking the time to leave feedback. -Ayesha
Good customee service Ash
Ash made it easy for me to deal with my query. A young professional man.
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
This is fantastic, Alan 🎉 We're pleased Ash shared his prompt expertise and stellar courtesy to handle your request flawlessly. -Arvind
Thank you, Roesina!
Roesina was very helpful when helping me choose my new phone and plan. She was extremely knowledgeable, explained everything thoroughly and helped me to get the best deal for what I was wanting. All of the staff in store were lovely, I would happily recommend them and shop there again.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Nicole, we’re pleased Roesina explained everything clearly and helped you find the perfect deal. Lovely to hear the whole team made you feel welcome. -Ayesha
Speak to Ash
Speak to Ash! Brilliant guy. Knows his stuff and listens to what you need. Easy process to upgrade too!
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Tracy, we’re happy to know Ash listened, understood what you needed, and made everything straightforward. We appreciate your feedback. -Ayesha
Ash was fantastic very knowledgeable…
Ash was fantastic very knowledgeable and made buying a phone a great experience
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
That’s incredible, Jodie! 🌟 We're pleased Ash shared his prompt expertise to guide your new device purchase flawlessly. Enjoy your new phone! 📱 ✨ -Arvind
Really helpful with solving a minor…
Really helpful with solving a minor issue we had. Ash was great.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi Lee. Thank you so much for taking the time to share this, as it is fantastic to hear that Ash provided such brilliant support and got everything sorted out smoothly for you. -Shivam
Rediat
Naz helped me in store she went above and beyond by transferring my data from my old phone to my new one.
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hey Rediat, that’s superb! 🎉 We’re so glad to hear that Naz made sure everything was sorted smoothly for you. -Neha
Naz was very exceptional
Exceptional service very nice service from Naz
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (White Rose)
Hi Tendayi, thanks for taking the time to share this. It’s great to hear Naz delivered such a positive experience for you. -Kishan
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