Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
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Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead
Company replied
Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
Company replied
Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
218 reviews
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Good service from hayley
Good service from hayley. Happy with network
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Amanat, and it's lovely to hear that you enjoyed great customer service from Hayley. We appreciate you taking the time to share this with us. -Michael
Three customer relation team very…
Three customer relation team very professionally explained me everything and the way of collaboration with me so adorable that man jibran he is really friendly with me and im happy to get three services many thanks
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for a fantastic review of Jibran. We're thrilled that he gave you a pleasant, professional and prompt conversation to resolve your issue :) We appreciate you taking the time to write this, Irfan :) -Scott
Hamza very good
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Jibraan was very helpful in getting me…
Jibraan was very helpful in getting me a new device
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
How exciting, Mithul :) Best of luck with the new device! We're glad Jibraan could help -Scott
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Luisa was very friendly and helpful…
Luisa was very friendly and helpful sorted a new contract and sim after I lost my phone in and out less than 15 minutes
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Hamza was very helpful and patient in…
Hamza was very helpful and patient in explaining our options
Excellent service
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Mrs Cooke, and it's lovely to hear that you enjoyed great customer service from Hamza. We appreciate you taking the time to share this with us. -Michael
Pratiksha has gave me exceptional…
Pratiksha has gave me exceptional service 🙌. I would definitely come back. It's a very helpful team.
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Lovepreet, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Happy with the price that Hamza has…
Happy with the price that Hamza has given
Everything staff are amazing
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
We really appreciate that, Mohammed. That's brilliant that Hamza gave you a great deal :) -Scott
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for the 5 stars, Jitesh :) -Scott
Lucy is really helpful.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this amazing 5⭐ review, Rahman. We really do appreciate you taking the time to send this over! Great work Lucy 🎉 -Jade
Beauty of Persia she’s perfect I mean…
Beauty of Persia she’s perfect I mean helpful and very pendent
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
I have great experience with luiza she…
I have great experience with luiza she is amazing
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this fantastic 5⭐ review, Ramanjot. We really do appreciate you taking the time to send this over! Great work Luiza 🎉 -Jade
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey there, this is what wte love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Jibran and Lucy are very good customer…
Jibran and Lucy are very good customer representatives. They attended to I and my friends very well and clarified any questions we had. I highly recommend 3 mobile network.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
That's awesome, Victony. We're happy that Jibran and Lucy were attentive and helped you feel confident about your query. We appreciate your review :) -Scott
Jibraan was very efficient in serving…
Jibraan was very efficient in serving me.. Would return again to three Gallowtree Gate as the staff are very friendly..
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this amazing 5⭐ review, Abdulmajeed. We really do appreciate you taking the time to send this over! Well done Jibraan 🎉 -Jade
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Dileepa, and it's lovely to hear that you enjoyed great customer service from Luiza. We appreciate you taking the time to share this with us. -Michael
Lucy is really helpful and really…
Lucy is really helpful and really professional. Thank you
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Lucy. We appreciate you taking the time to share this with us. -Michael
Went in three and Jibraan welcomed me.
Went in three and Jibraan welcomed me.. He helped me port my number to three.. And explained everything very well…
Thanks
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Kuldeep, and it's lovely to hear that you enjoyed great customer service during your switch to Three. We're delighted to have you with us and appreciate you taking the time to share this. -Michael
Amazing customer experience
Walked into the store and had the best amazing customer experience so far from O. Jibraan, though was short but very helpful.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this amazing 5⭐ review, Ehigie. We really do appreciate you taking the time to send this over! Well done Jibraan 🎉 -Jade
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