Three UK - 3Store Leicester (G'tree Gate) Reviews 

218
TrustScore 5 out of 5

5.0

23 Gallowtree Gate, LE1 5AD Leicester, Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy

Company replied

Rated 5 out of 5 stars

Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead

Company replied

Rated 5 out of 5 stars

Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!

Company replied

Rated 5 out of 5 stars

Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leicester (G'tree Gate)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom

  • 01162625846

5.0

Excellent

TrustScore 5 out of 5

218 reviews

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5.0

All reviews

(218)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful. Recommend the store and lucy

December 9, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

We value that, Krupa, thank you. We're glad that Lucy and the store were a great help :) -Scott

Rated 5 out of 5 stars

It was amazing

It was amazing, I'm so happy with the staff especially Jibraan, he's absolutely amazing and he just made my day for helping me today.

December 8, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

We're overjoyed that Jibraan made your day, Normallah :) Thanks for an awesome review -Scott

Rated 5 out of 5 stars

Luiza was so helpful and took her time…

Luiza was so helpful and took her time with us.

December 8, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for your feedback, Sheila, and it's lovely to hear that you enjoyed great customer service from Luiza. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Jibraan has gave me good customer…

Jibraan has gave me good customer service, I would definitely come back

December 8, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

This is what we like to hear, Dipu. Thanks for the 5⭐ review! Great work Jibraan 🎉 -Jade

Rated 5 out of 5 stars

Excellent in store by lucy

December 8, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service by Lucy during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Lucy is really good

Lucy is really good

December 8, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Chandu, we truly appreciate your kind words about Lucy. Thanks for taking the time to leave this 5 star review. -Ayesha

Rated 5 out of 5 stars

We had such a wonderful experience…

We had such a wonderful experience thanks to the superbly friendly staff. Lucy and Karen were sweet, polite, and down-to-earth, making us feel truly valued as customers. Their helpfulness and kindness made our visit memorable. Thank you for the outstanding service!

December 4, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine

Rated 5 out of 5 stars

Amazing customer service support

Amazing customer service support
Jibraan

December 4, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine

Rated 5 out of 5 stars

Excellent service by Jibraan

December 1, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for the amazing 5⭐ review, Hassan. We really love to hear this! Great work Jibraan 👍 -Jade

Rated 5 out of 5 stars

Jibraan was very good and professional

Jibraan was very good and professional

November 28, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

We're delighted that you had a great experience with Jibraan :) Thank you for a 5 star review, Datt -Scott

Rated 5 out of 5 stars

Hamza

Hamza, The nicest guy i have ever met, Got everything done in seconds, am very happy with the experience, This guy need promotion 👍👍

November 27, 2025
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for your feedback, Navvdeep, and it's lovely to hear that you enjoyed great customer service from Hamza. We appreciate you taking the time to share this with us. -Michael

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