Great customer service from lucy. Helped me transfer everthing and explained how to use the new phone. Really recommand the shop. Excellent.
Company replied
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See what reviewers are saying
The customer service was fantastic. Easy to communicate with the 3 agent, and very friendly. Good offer, of what was available, sorting out a new sim and broadband service. Explained I had a c... See more
Company replied
We had such a wonderful experience thanks to the superbly friendly staff. Lucy and Karen were sweet, polite, and down-to-earth, making us feel truly valued as customers. Their helpfulness and kindness... See more
Company replied
Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
227 reviews
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Pratiksha was really helpful and…
Pratiksha was really helpful and knowledgeable. She talked me trough all my options. Very patient and understanding. Great customer service
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this fantastic 5 ⭐ review, Agnieszka! We absolutely love hearing this. A huge shoutout to Pratiksha for being so helpful! Hope you have a wonderful day 😊 -Kashish
Lucy was amazing
Lucy was amazing, looked after me and went out of her way to ensure I got what I needed. Thanks
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
What a salesperson wade is
What a salesperson wade is, wowed me. Excellent
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Wow what an amazing review, Sabu! Thanks for sharing with us 😊 -Jade
Thank you to hayley and jibraan for all…
Thank you to hayley and jibraan for all your assistance in setting up my new phone
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this amazing 5⭐ review, Mark. We really do love to hear this! Great work from our Hayley & Jibraan 🎉 -Jade
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks so much for this amazing 5⭐ review! We're really happy to hear about the great work Karin is doing! -Veronica
Hayley looked after me and gave me…
Hayley looked after me and gave me exceptional service and delivered what was promised
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
We're pleased that you were in good hands with Hayley :) Thanks for a brilliant review, Marika -Scott
Excellent service in store
Excellent service in store, Lucy and wade really helped me.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Shahram! 🎉 Awesome to hear! Huge shoutout to Lucy and Wade for making your in-store experience excellent. Thank you so much for sharing the feedback! -Kashish
Wade did a fantastic service for me and…
Wade did a fantastic service for me and he is very helpful
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Shibu, we truly appreciate your kind words about Wade. Thank you for taking the time to leave this 5 ⭐ review! -Neha
Very good service by jibran and all of…
Very good service by jibran and all of the staff is very friendly and nice. Happy with their service.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very professional and helpful
Very professional and helpful. Recommend the store and lucy
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
We value that, Krupa, thank you. We're glad that Lucy and the store were a great help :) -Scott
It was amazing
It was amazing, I'm so happy with the staff especially Jibraan, he's absolutely amazing and he just made my day for helping me today.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
We're overjoyed that Jibraan made your day, Normallah :) Thanks for an awesome review -Scott
These people are so kind and helpful.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Luiza was so helpful and took her time…
Luiza was so helpful and took her time with us.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Sheila, and it's lovely to hear that you enjoyed great customer service from Luiza. We appreciate you taking the time to share this with us. -Michael
Jibraan has gave me good customer…
Jibraan has gave me good customer service, I would definitely come back
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
This is what we like to hear, Dipu. Thanks for the 5⭐ review! Great work Jibraan 🎉 -Jade
Amazing servuce inn store by karin and…
Amazing servuce inn store by karin and wade
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
We're delighted that Karin and Wade made an awesome team helping you in-store, Francis :) Thanks for a fab review -Scott
Excellent in store by lucy
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service by Lucy during your store visit. We appreciate you taking the time to share this with us. -Michael
Great service in store by jibraan
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for the great review. We are delighted that Jibraan provided excellent service in store. -Prabhjeet
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Chandu, we truly appreciate your kind words about Lucy. Thanks for taking the time to leave this 5 star review. -Ayesha
Lucy was amazing and helped in store
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
That’s wonderful! We’re so glad that Lucy was able to help you in store. Thanks for sharing your experience. -Afaq
she is best ⭐️
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
That's great -Maxine
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