Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
Company replied
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I have just purchased a pre-loaded PAYG data SIM for my phone and could not add it to my existing Three account using the app or the web browser interface. I visited the Three shop in Gallowtree Gat... See more
Company replied
Lucy gave me a phone she was so helpful she made some calls to approve my credit check and I could get a new phone.
Company replied
The customer service was fantastic. Easy to communicate with the 3 agent, and very friendly. Good offer, of what was available, sorting out a new sim and broadband service. Explained I had a c... See more
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Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
4.9
Excellent
201 reviews
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Pratiksha has gave me excellent…
Pratiksha has gave me excellent service. She goes over and above. We will come back
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Your shout‑out is WOW 🎯 Caroline. We’re overjoyed Pratiksha’s dedicated support went above and beyond, and it’s fantastic to know she’s earned your confidence for future visits 🌷
- Three Social Media Team
Lucy gave me a phone she was so helpful…
Lucy gave me a phone she was so helpful she made some calls to approve my credit check and I could get a new phone.
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Amelia, we’re thrilled to hear that Lucy went the extra mile to get your credit approved and sorted out! Enjoy your new phone, and thank you for the wonderful feedback! 📱✨
— Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Eddie, it's wonderful to hear you had a positive experience. 🌟 Thank you for taking the time to leave your feedback!
-Three Social Media Team.
Reply from Three UK - 3Store Leicester (G'tree Gate)
💫 We really appreciate your kind words, Ishan. It’s fantastic to know the service you received left such a positive impression. - Three Social Media Team
Staff at the store were incredibly knowledgeable and efficient!
Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Gary, your feedback made our day! ✨ We’re glad our team and Karin helped you feel comfortable and appreciated at our Three branch. Our goal is to continue providing care that makes every interaction meaningful.
Three Social Media Team
Hamza was very helpful and show me how…
Hamza was very helpful and show me how to use the new device
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Janet, we’re really pleased to hear that Hamza made such a positive impression and helped you feel confident using your new device. Thank you for taking the time to share your feedback. 😊
-Three Social Media Team.
Very helpful!
Louisa was really helpful and knowledgeable and helped me get the best deal for my needs.
July 19, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Elizabeth, we’re delighted to hear Louisa guided you so well and helped you find the right option. Thank you for the 5 ⭐ review. – Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Love this, Tru 💫 We’re glad the team provided such attentive support and stellar service 🌷
- Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Nasima,
Thank you for sharing your experience with us. We’re delighted to hear that our service met your expectations.
– Three Social Media Team
Hamza help me with the problem in my…
Hamza help me with the problem in my phone.
Amazing service 👏
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Eunice. Boom! 💥Hamza totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Good pleasant service 10/10 by Muhammad…
Good pleasant service 10/10 by Muhammad and team
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Absolutely fabulous, Audrey! We’re glad Muhammad and our staff were able to provide such outstanding support. Thank you for the 5⭐ review! – Three Social Media Team
Very good customer care
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for your feedback, Abdu. We’re glad your experience was positive, and we appreciate you taking the time to leave a review.
Three Social Media Team
Wonderful experience
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Suuna, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team
Jibraan has gave me good customer…
Jibraan has gave me good customer service. He has listened to my needs and provided a really good deal. I recommend coming here.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Marcia, we’re pleased to hear Jibraan provided such helpful service and found a deal that suited you well. Thanks for recommending us.
— Three Social Media Team
Excellent customer service
Excellent customer service. All the staff amazing and the product knowledge is really good.
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there, thanks for the brilliant 5⭐ review. We’re glad to know that you received exceptional assistance from our staff, warm interactions, and clear information on everything you needed.
– Three Social Media Team
Great experience from hayley at the…
Great experience from hayley at the shop very helpful
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Yasmam, thank you for sharing your feedback. We’re really pleased to hear that Hayley made your visit a positive one.
– Three Social Media Team
Hamza,was so amazing helping me
Hamza,was so amazing helping me . I really appreciate that.
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
This made our day ✨ Bukunola. We’re delighted Hamza’s support made such a positive difference 🌟
- Three Social Media Team
Excelele seevice by jibraan
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
This is brilliant to hear, Hitankshi! 🌼 We’re glad everything was handled with care and made your experience positive from start to finish. Thanks for the lovely review.
— Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Purnima, it is wonderful to hear that you had a top-tier experience with us. — Three Social Media Team
Really good service very fast and…
Really good service very fast and efficient staff was amazing everything went smoothly
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you, Stefan! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
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