Great customer service from lucy. Helped me transfer everthing and explained how to use the new phone. Really recommand the shop. Excellent.
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See what reviewers are saying
The customer service was fantastic. Easy to communicate with the 3 agent, and very friendly. Good offer, of what was available, sorting out a new sim and broadband service. Explained I had a c... See more
Company replied
We had such a wonderful experience thanks to the superbly friendly staff. Lucy and Karen were sweet, polite, and down-to-earth, making us feel truly valued as customers. Their helpfulness and kindness... See more
Company replied
Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
228 reviews
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Great experience from hayley at the…
Great experience from hayley at the shop very helpful
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Yasmam, thank you for sharing your feedback. We’re really pleased to hear that Hayley made your visit a positive one.
– Three Social Media Team
Hamza,was so amazing helping me
Hamza,was so amazing helping me . I really appreciate that.
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
This made our day ✨ Bukunola. We’re delighted Hamza’s support made such a positive difference 🌟
- Three Social Media Team
Excelele seevice by jibraan
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
This is brilliant to hear, Hitankshi! 🌼 We’re glad everything was handled with care and made your experience positive from start to finish. Thanks for the lovely review.
— Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Purnima, it is wonderful to hear that you had a top-tier experience with us. — Three Social Media Team
Really good service very fast and…
Really good service very fast and efficient staff was amazing everything went smoothly
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you, Stefan! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
Very very good
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Venkatesh, thank you for your 5⭐ review! We’re so happy you had a fabulous experience. 😊 – Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Farai, having supportive and attentive assistance makes a massive difference, and it is wonderful to know that Lucy provided that exact care for you. — Three Social Media Team
Jubran sorted me With a new phone for…
Jubran sorted me With a new phone for wife, briĺiant.
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Pavel, thank you for sharing this. We are glad Jubran helped you choose a new phone and made the whole process smooth for you. We are thankful for your comments.
VodafoneThree Social Media Team
Thanks Hayley highly recommend brilliant
Thanks Hayley highly recommend brilliant
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Paul, thank you for sharing this. We are glad Hayley gave you such a positive experience and that you would recommend us. Thank you for choosing to share your thoughts with us.
VodafoneThree Social Media Team
Briliant absolutely lovely staff
June 22, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Truly grateful for the 5⭐ praise, Petr. We are delighted to know our team offered exceptional support.
– Three Social Media Team
Very good service provided by lucy
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for sharing your experience, Carol. We’re delighted Lucy supported you with everything you needed. 🙌 -Veronica
Lovely and happy you are Thanks Lucy
Lovely and happy you are Thanks Lucy
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Hassan, we are thrilled to hear that Lucy took such great care of you. Providing a lovely and happy experience while giving you top support is exactly what we aim for. -Shivam
Lucy was very nice and she answered all…
Lucy was very nice and she answered all my questions and was very helpful. Sorted me out quickly
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you so much, Taqwa! 🎉 We’re delighted Lucy could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Arun, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Lucy. We truly appreciate your feedback. -Neha
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there 👋 We're thrilled the team provided such stellar efficiency to deliver a completely effortless experience ⚡ -Arvind
Luiza and Karin were helping me out…
Luiza and Karin were helping me out thank you! Good, friendly and fair people.
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Shahram, thanks for sharing this — really great to hear Luiza and Karin were able to help you out. Wonderful to know you found them friendly, fair and supportive throughout your visit. -Shivam
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Karanpreet, thank you for the fantastic 5⭐ review. We’re glad Jibraan created a great experience for you. -Maryalex
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this fantastic 5⭐ review, Mahesh! We’re thrilled to hear Lucy provided excellent support. -Neha
Nice customer service from Lucy
Nice customer service from Lucy
Have a great experience with Lucy
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
That's impressive, Samala. We're super happy to hear that Lucy gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Partiksha made the whole process easier…
Partiksha made the whole process easier and made sure I got the best deal and I was so impressed with her service.
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for the review, Manoj! We truly appreciate you sharing your experience. It’s wonderful to hear that Partiksha helped you secure a deal that met your expectations. 😊 -Samad
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