Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
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Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead
Company replied
Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
Company replied
Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
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Reply from Three UK - 3Store Leicester (G'tree Gate)
Lovely and happy you are Thanks Lucy

Reply from Three UK - 3Store Leicester (G'tree Gate)
Lucy was very nice and she answered all my questions and was very helpful. Sorted me out quickly

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)
Luiza and Karin were helping me out thank you! Good, friendly and fair people.

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)
Nice customer service from Lucy
Have a great experience with Lucy

Reply from Three UK - 3Store Leicester (G'tree Gate)
Partiksha made the whole process easier and made sure I got the best deal and I was so impressed with her service.

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)

Reply from Three UK - 3Store Leicester (G'tree Gate)
Luiza and wade helped me in store - changed my number for me free of charge and gave me a nice tablet too.

Reply from Three UK - 3Store Leicester (G'tree Gate)
Pratiksha has been a really good help. She went an extra mile to top up my SIM and to make sure it works

Reply from Three UK - 3Store Leicester (G'tree Gate)
Her customer service is fantastic. Received good service today.

Reply from Three UK - 3Store Leicester (G'tree Gate)
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