Three UK - 3Store Leicester (G'tree Gate) Reviews 

218
TrustScore 5 out of 5

5.0

23 Gallowtree Gate, LE1 5AD Leicester, Midlands, GB


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Rated 5 out of 5 stars

Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy

Company replied

Rated 5 out of 5 stars

Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead

Company replied

Rated 5 out of 5 stars

Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!

Company replied

Rated 5 out of 5 stars

Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leicester (G'tree Gate)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom

  • 01162625846

5.0

Excellent

TrustScore 5 out of 5

218 reviews

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5.0

All reviews

(218)

32,204 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely and happy you are Thanks Lucy

Lovely and happy you are Thanks Lucy

June 8, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Hassan, we are thrilled to hear that Lucy took such great care of you. Providing a lovely and happy experience while giving you top support is exactly what we aim for. -Shivam

Rated 5 out of 5 stars

Lucy was very nice and she answered all…

Lucy was very nice and she answered all my questions and was very helpful. Sorted me out quickly

June 5, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you so much, Taqwa! 🎉 We’re delighted Lucy could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Thank you Lucy ,good experience

Thank you Lucy ,good experience

June 3, 2026
Unprompted review
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Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Arun, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Lucy. We truly appreciate your feedback. -Neha

Rated 5 out of 5 stars

Exceptional,fast and quick

Exceptional,fast and quick

June 2, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi there 👋 We're thrilled the team provided such stellar efficiency to deliver a completely effortless experience ⚡ -Arvind

Rated 5 out of 5 stars

Luiza and Karin were helping me out…

Luiza and Karin were helping me out thank you! Good, friendly and fair people.

May 28, 2026
Unprompted review
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Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Shahram, thanks for sharing this — really great to hear Luiza and Karin were able to help you out. Wonderful to know you found them friendly, fair and supportive throughout your visit. -Shivam

Rated 5 out of 5 stars

Jibraan

Service Great staff good

May 18, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Karanpreet, thank you for the fantastic 5⭐ review. We’re glad Jibraan created a great experience for you. -Maryalex

Rated 5 out of 5 stars

Lucy is very polite and friendly

Lucy is very polite and friendly

May 18, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for this fantastic 5⭐ review, Mahesh! We’re thrilled to hear Lucy provided excellent support. -Neha

Rated 5 out of 5 stars

Nice customer service from Lucy

Nice customer service from Lucy
Have a great experience with Lucy

May 18, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

That's impressive, Samala. We're super happy to hear that Lucy gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Partiksha made the whole process easier…

Partiksha made the whole process easier and made sure I got the best deal and I was so impressed with her service.

May 18, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you for the review, Manoj! We truly appreciate you sharing your experience. It’s wonderful to hear that Partiksha helped you secure a deal that met your expectations. 😊 -Samad

Rated 5 out of 5 stars

Amazing service from Lucy

Amazing service from Lucy. Thank you

May 18, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Saron, we truly appreciate your message. Lucy will be delighted to know her support made your visit so smooth. It’s wonderful to hear you left feeling confident and well looked after. -Manavata

Rated 5 out of 5 stars

Lucy is amazing thank you

May 18, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

This made our day 🌈 Helen, We’re pleased Lucy left such a strong impression. Here’s to more great moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Is to good and I like it

May 18, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Woohoo 🎉 Vansh, thrilled to know your experience was fantastic and that you are enjoying everything 🚀 -Arvind

Rated 5 out of 5 stars

Very good service by Jibraan

May 18, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Simple, easy, sorted! 🎉✨ We’re hyped Jibraan could help you out today, have an awesome week ahead, Michael! 🚀 -Kashish

Rated 5 out of 5 stars

Great serviceby hayley

May 13, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hello there! We’re thrilled to hear you had a great experience with Hayley. Thank you for the review! -Afaq

Rated 5 out of 5 stars

Friendly nature

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for the review, Nithin. Glad to hear you had a warm and welcoming experience with the team. -Shivam

Rated 5 out of 5 stars

Luiza and wade helped me in store

Luiza and wade helped me in store - changed my number for me free of charge and gave me a nice tablet too.

May 4, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hey Karne, thank you for sharing this amazing 5⭐ review! We’re thrilled that Luiza and Wade gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

Pratiksha has been a really good help

Pratiksha has been a really good help. She went an extra mile to top up my SIM and to make sure it works

May 1, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Kantilal, thanks for taking the time to share this.
We’re really pleased to hear Pratiksha took extra care to get everything sorted and made sure your SIM was up and running smoothly. -Shivam

Rated 5 out of 5 stars

Her customer service is fantastic

Her customer service is fantastic. Received good service today.

May 1, 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Emelly, thanks for taking the time to share this.
We’re really pleased to hear you received great support and had a positive experience during your visit. -Shivam

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