Great customer service from lucy. Helped me transfer everthing and explained how to use the new phone. Really recommand the shop. Excellent.
Company replied
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See what reviewers are saying
The customer service was fantastic. Easy to communicate with the 3 agent, and very friendly. Good offer, of what was available, sorting out a new sim and broadband service. Explained I had a c... See more
Company replied
We had such a wonderful experience thanks to the superbly friendly staff. Lucy and Karen were sweet, polite, and down-to-earth, making us feel truly valued as customers. Their helpfulness and kindness... See more
Company replied
Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
228 reviews
Asks customers to review
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Pratiksha has helped me out so much on…
Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.
August 12, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there,
We really appreciate your review. It’s wonderful to know Pratiksha has been able to assist you on multiple occasions and provide such attentive service.
– Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Penelope, thank you for sharing your experience with us. We are so glad to hear that Hamza was able to help you out during your visit.— Three Social Media Team
So much helpfull member and pratishka…
So much helpfull member and pratishka is the best member of three store good nature
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Jobanpreet, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Pratishka and our team could make your experience smooth and enjoyable. – Three Social Media Team
pratinsha was helpful and gave me the…
pratinsha was helpful and gave me the best customer service
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Jobanjit, we’re so pleased Pratinsha provided such brilliant support. Thank you for the amazing review! 🌟 — Three Social Media Team
Excellent service
Excellent service, Lucy was really friendly and helped me get a new home connection within 10 minutes. Would recommend 👍
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there, we’re pleased to hear how Lucy supported you with setting up your new home connection and helped get everything arranged quickly. Thanks for taking the time to recognise the support provided — Three Social Media Team
Very good service from Hayley
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Gopichand, we’re delighted to hear that Hayley provided exceptional service. Thank you for your 5⭐ review. – Three Social Media Team
Pratiksha has gave me excellent…
Pratiksha has gave me excellent service. She goes over and above. We will come back
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Your shout‑out is WOW 🎯 Caroline. We’re overjoyed Pratiksha’s dedicated support went above and beyond, and it’s fantastic to know she’s earned your confidence for future visits 🌷
- Three Social Media Team
Lucy gave me a phone she was so helpful…
Lucy gave me a phone she was so helpful she made some calls to approve my credit check and I could get a new phone.
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Amelia, we’re thrilled to hear that Lucy went the extra mile to get your credit approved and sorted out! Enjoy your new phone, and thank you for the wonderful feedback! 📱✨
— Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Eddie, it's wonderful to hear you had a positive experience. 🌟 Thank you for taking the time to leave your feedback!
-Three Social Media Team.
Reply from Three UK - 3Store Leicester (G'tree Gate)
💫 We really appreciate your kind words, Ishan. It’s fantastic to know the service you received left such a positive impression. - Three Social Media Team
Staff at the store were incredibly knowledgeable and efficient!
Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Gary, your feedback made our day! ✨ We’re glad our team and Karin helped you feel comfortable and appreciated at our Three branch. Our goal is to continue providing care that makes every interaction meaningful.
Three Social Media Team
Hamza was very helpful and show me how…
Hamza was very helpful and show me how to use the new device
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Janet, we’re really pleased to hear that Hamza made such a positive impression and helped you feel confident using your new device. Thank you for taking the time to share your feedback. 😊
-Three Social Media Team.
Very helpful!
Louisa was really helpful and knowledgeable and helped me get the best deal for my needs.
July 19, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Elizabeth, we’re delighted to hear Louisa guided you so well and helped you find the right option. Thank you for the 5 ⭐ review. – Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Love this, Tru 💫 We’re glad the team provided such attentive support and stellar service 🌷
- Three Social Media Team
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Nasima,
Thank you for sharing your experience with us. We’re delighted to hear that our service met your expectations.
– Three Social Media Team
Hamza help me with the problem in my…
Hamza help me with the problem in my phone.
Amazing service 👏
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Eunice. Boom! 💥Hamza totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Very good customer care
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for your feedback, Abdu. We’re glad your experience was positive, and we appreciate you taking the time to leave a review.
Three Social Media Team
Wonderful experience
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Suuna, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team
Jibraan has gave me good customer…
Jibraan has gave me good customer service. He has listened to my needs and provided a really good deal. I recommend coming here.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Marcia, we’re pleased to hear Jibraan provided such helpful service and found a deal that suited you well. Thanks for recommending us.
— Three Social Media Team
Excellent customer service
Excellent customer service. All the staff amazing and the product knowledge is really good.
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there, thanks for the brilliant 5⭐ review. We’re glad to know that you received exceptional assistance from our staff, warm interactions, and clear information on everything you needed.
– Three Social Media Team
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