Great customer service from lucy. Helped me transfer everthing and explained how to use the new phone. Really recommand the shop. Excellent.
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See what reviewers are saying
The customer service was fantastic. Easy to communicate with the 3 agent, and very friendly. Good offer, of what was available, sorting out a new sim and broadband service. Explained I had a c... See more
Company replied
We had such a wonderful experience thanks to the superbly friendly staff. Lucy and Karen were sweet, polite, and down-to-earth, making us feel truly valued as customers. Their helpfulness and kindness... See more
Company replied
Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
228 reviews
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Reply from Three UK - 3Store Leicester (G'tree Gate)
Saron, we truly appreciate your message. Lucy will be delighted to know her support made your visit so smooth. It’s wonderful to hear you left feeling confident and well looked after. -Manavata
Lucy is amazing thank you
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
This made our day 🌈 Helen, We’re pleased Lucy left such a strong impression. Here’s to more great moments ahead ✨ -Arvind
Is to good and I like it
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Woohoo 🎉 Vansh, thrilled to know your experience was fantastic and that you are enjoying everything 🚀 -Arvind
Very good service by Jibraan
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Simple, easy, sorted! 🎉✨ We’re hyped Jibraan could help you out today, have an awesome week ahead, Michael! 🚀 -Kashish
Great serviceby hayley
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello there! We’re thrilled to hear you had a great experience with Hayley. Thank you for the review! -Afaq
Friendly nature
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for the review, Nithin. Glad to hear you had a warm and welcoming experience with the team. -Shivam
Service was informative and helpful
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you, Josh, for your 5 star review. We’re delighted to hear that you had a wonderful experience 😊 -Maryalex
Luiza and wade helped me in store
Luiza and wade helped me in store - changed my number for me free of charge and gave me a nice tablet too.
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Karne, thank you for sharing this amazing 5⭐ review! We’re thrilled that Luiza and Wade gave you such a fantastic experience. -Veronica
Pratiksha has been a really good help
Pratiksha has been a really good help. She went an extra mile to top up my SIM and to make sure it works
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Kantilal, thanks for taking the time to share this.
We’re really pleased to hear Pratiksha took extra care to get everything sorted and made sure your SIM was up and running smoothly. -Shivam
Her customer service is fantastic
Her customer service is fantastic. Received good service today.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Emelly, thanks for taking the time to share this.
We’re really pleased to hear you received great support and had a positive experience during your visit. -Shivam
Reply from Three UK - 3Store Leicester (G'tree Gate)
Absolutely love hearing this ✨ Egbetabi, We’re delighted the team offered such standout support and made your visit feel smooth and positive. Wishing you brighter moments ahead ❤️ -Arvind
Reply from Three UK - 3Store Leicester (G'tree Gate)
We truly appreciate your kind words, Nayan. It’s wonderful to know Partiksha made your experience so positive. -Manavata
Reply from Three UK - 3Store Leicester (G'tree Gate)
Boom 💥 Stephne, it’s stellar to hear you had such a prompt and positive experience at our branch 🌟 -Arvind
The service is good and too friendly…
The service is good and too friendly with all customers, I like service.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Sunny, your feedback made our day! ✨ We’re glad our team could make you feel comfortable and valued. Our goal is to keep delivering care that makes every interaction special. -Maryalex
Lucy was a brilliant and cheerful…
Lucy was a brilliant and cheerful person also a lovely lady dat listen attentive to customer and give the right answers to every question
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Elizabeth, it’s lovely to hear how well your visit went. Knowing that Lucy brought such energy, kindness, and real attention to your questions truly stands out. Wonderful to hear her support made the experience so enjoyable for you. -Manavata
Amazing
Excellent help to renew my package in store by wade and Hamza. Brilliant
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
A smooth upgrade and service that shines, Hamza delivered an experience worth celebrating, Likanga. Thanks for sharing the love. -Ashifa
Very helpful and friendly
Very helpful and friendly, polite and professional.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Chantez your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐! -Ashifa
Hi Team good service and Everything…
Hi Team good service and Everything good lovely staff
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Prakash. It is wonderful that our team provided a brilliant experience. We always strive for high standards. Thank you! -Kishan
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for the thoughtful feedback, Nazeer! We’re glad to hear our team member made such a positive impression. -Afaq
Amazing worker helped me a lot Gibraan…
Amazing worker helped me a lot Gibraan was the man that helped us
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for such a brilliant review, Harley! 🌟 It’s wonderful to hear that Gibraan made the experience easy and enjoyable for you. 😊 -Veronica
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