Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
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Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead
Company replied
Staff at the store were incredibly knowledgeable of products and offers. The whole visit took less than 10 minutes and I left with a reduced contract and free EE roaming. Karin was great!
Company replied
Pratiksha has helped me out so much on various occasions. She always goes out of her way to make sure my needs are heard and spends extra time with me.
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
218 reviews
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Reply from Three UK - 3Store Leicester (G'tree Gate)
Absolutely love hearing this ✨ Egbetabi, We’re delighted the team offered such standout support and made your visit feel smooth and positive. Wishing you brighter moments ahead ❤️ -Arvind
Reply from Three UK - 3Store Leicester (G'tree Gate)
We truly appreciate your kind words, Nayan. It’s wonderful to know Partiksha made your experience so positive. -Manavata
Reply from Three UK - 3Store Leicester (G'tree Gate)
Boom 💥 Stephne, it’s stellar to hear you had such a prompt and positive experience at our branch 🌟 -Arvind
The service is good and too friendly…
The service is good and too friendly with all customers, I like service.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Sunny, your feedback made our day! ✨ We’re glad our team could make you feel comfortable and valued. Our goal is to keep delivering care that makes every interaction special. -Maryalex
Lucy was a brilliant and cheerful…
Lucy was a brilliant and cheerful person also a lovely lady dat listen attentive to customer and give the right answers to every question
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Elizabeth, it’s lovely to hear how well your visit went. Knowing that Lucy brought such energy, kindness, and real attention to your questions truly stands out. Wonderful to hear her support made the experience so enjoyable for you. -Manavata
Amazing
Excellent help to renew my package in store by wade and Hamza. Brilliant
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
A smooth upgrade and service that shines, Hamza delivered an experience worth celebrating, Likanga. Thanks for sharing the love. -Ashifa
Very helpful and friendly
Very helpful and friendly, polite and professional.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Chantez your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐! -Ashifa
Hi Team good service and Everything…
Hi Team good service and Everything good lovely staff
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Prakash. It is wonderful that our team provided a brilliant experience. We always strive for high standards. Thank you! -Kishan
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for the thoughtful feedback, Nazeer! We’re glad to hear our team member made such a positive impression. -Afaq
Amazing worker helped me a lot Gibraan…
Amazing worker helped me a lot Gibraan was the man that helped us
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for such a brilliant review, Harley! 🌟 It’s wonderful to hear that Gibraan made the experience easy and enjoyable for you. 😊 -Veronica
The customer service was fantastic
The customer service was fantastic. Easy to communicate with the 3 agent, and very friendly.
Good offer, of what was available, sorting out a new sim and broadband service.
Explained I had a cooling of period!
If I'm not happy then I can come back in to the store.
Service was really quick, with no messing around. Plus all my sim cards were activated for me.
Great service!!
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for this amazing review! We’re glad to hear that communication was easy, the service was fast, and everything was activated for you. 😊 -Veronica
Reply from Three UK - 3Store Leicester (G'tree Gate)
That's brilliant, Rashim! We're so happy to hear that Lucy gave you all the support you needed. Thank you so much for the 5⭐ review! -Maryalex
Jibraan was very professional and very…
Jibraan was very professional and very helpful
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Amazing stuff, Sukhveer! 🌸 Great to hear Jibraan made everything feel smooth and easy for you. -Samad
Hamza was very good
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Arshnoor, that’s fabulous 💫 We’re delighted that Hamza offered steady, reassuring support and left a positive impression. Wishing you great things ahead 💙 -Arvind
Pratiksha was really efficient
Pratiksha was really efficient. I was in a hurry and she summarised all the information quickly for me
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Wow, Ibrahim! It’s great to hear that Pratiksha made the whole process feel effortless and ensured such a seamless experience. -Afaq
Great talk TQ for the heloy
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks a ton, Uday! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish
Excelent service by the guys jn store
Excelent service by the guys jn store. Very helpful and did everything that was needed to help gey me sey up
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for sharing this lovely comment, Vesal! We're thrilled to hear that our team provided such great support and ensured everything was handled smoothly. -Afaq
Appreciate the help Lucy gave me
Appreciate the help Lucy gave me, and her options available to my situation.
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Umamah, we’re pleased Lucy supported you and talked you through the choices that fit your needs. -Kishan
Reply from Three UK - 3Store Leicester (G'tree Gate)
Really appreciate this, Adeola! Lucy will be thrilled to know her support stood out. -Manavata
Service in store was amazing by luiza
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your review, Abdbakar. We’re delighted to hear Luiza provided such amazing service during your visit. It’s wonderful to know her support made a positive impact on your experience. -Shivam
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